Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
Hey, I was wondering if you could add Adele's new album 25. I've been dying to listen to it. The song "Hello" is on spodify but not the album.
Hey, I was wondering if you could add Adele's new album 25. I've been dying to listen to it. The song "Hello" is on spodify but not the album.
Casual Listener
1045 Views
1 replies
0 likes
My art is being used on Spotify's home page for "Discover Weekly". I did not give consent for this.. and I have no idea how it appeared there. This is my drawing.
My art is being used on Spotify's home page for "Discover Weekly". I did not give consent for this.. and I have no idea how it appeared there. This is my drawing.
Casual Listener
531 Views
3 replies
0 likes
spotify:artist:6z78Uus4PibpcvvEsO5vIO Apparently there is more than one artist with that name and when you search you get them "nicely" mixed together. There is the Dave Bennett clarinet player and there is another Dave Bennet singer. Could they plea...
spotify:artist:6z78Uus4PibpcvvEsO5vIO Apparently there is more than one artist with that name and when you search you get them "nicely" mixed together. There is the Dave Bennett clarinet player and t...
Not applicable
364 Views
1 replies
0 likes
I'm a big fan of an old italian band named "The Showmen" there are some records on Spotify so I decided to follow them. Now the problem is there is another band, not so old, called "Showman" probably russian according to "letters" used for their song...
I'm a big fan of an old italian band named "The Showmen" there are some records on Spotify so I decided to follow them. Now the problem is there is another band, not so old, called "Showman" probably...
Casual Listener
501 Views
2 replies
0 likes
I have forvotton the name of the male artist with blonde hair who plays gituar about fourth in. Please can anyone help, it's driving me mental.
I have forvotton the name of the male artist with blonde hair who plays gituar about fourth in. Please can anyone help, it's driving me mental.
Music Fan
770 Views
1 replies
0 likes
Viva La Vida or Death and all his friends is listed in Spotify as released in the year 2000. This should be the year 2008. I hope you guys can change this,Thanks,Gigantix
Viva La Vida or Death and all his friends is listed in Spotify as released in the year 2000. This should be the year 2008. I hope you guys can change this, Thanks, Gigantix
Casual Listener
726 Views
5 replies
0 likes
Half the songs does not correspond to correct song title. FIX IT!!!
Half the songs does not correspond to correct song title. FIX IT!!!
Not applicable
294 Views
1 replies
0 likes
Why was "my my hey hey" from Neil Young taken off?
Why was "my my hey hey" from Neil Young taken off?
Not applicable
1441 Views
2 replies
0 likes
How often are popularity bars updated on Spotify?
How often are popularity bars updated on Spotify?
687 Views
0 replies
0 likes
Hello, je suis surpris de ne pas pouvoir mettre un avatar sur Spotify Premium ? ? Je ne suis pas connecté à FB DM
Hello, je suis surpris de ne pas pouvoir mettre un avatar sur Spotify Premium ? ? Je ne suis pas connecté à FB DM
Music Fan
358 Views
2 replies
0 likes
Yo, i didnt know where to post this so here i am:There is a commercial about following your friends on spotify,which contains a certain song,that i want to know the name of.http://www.watzatsong.com/en/name-that-tune/451594.html here is a link,where ...
Yo, i didnt know where to post this so here i am: There is a commercial about following your friends on spotify,which contains a certain song,that i want to know the name of. http://www.watzatsong....
Casual Listener
3314 Views
5 replies
5 likes
Here is a list of the releases with the date on spotify in the first part while the correct date is in the second part. I have Norwegian spotify, however i have heard from friends in other countries that this is a global issue. Live In Japan: Februar...
Here is a list of the releases with the date on spotify in the first part while the correct date is in the second part. I have Norwegian spotify, however i have heard from friends in other countries ...
Not applicable
582 Views
1 replies
1 likes
The artist "The Agonist", an american metal band, seemed to have added a new rap album to their reportoire: "Soundwave Blasters". Probably because one of the contributing artists on that album is a rapper called "Agonist".It's still wrong though
The artist "The Agonist", an american metal band, seemed to have added a new rap album to their reportoire: "Soundwave Blasters". Probably because one of the contributing artists on that album is a r...
Music Fan
533 Views
1 replies
0 likes
I signed out of my account, and when I signed back in I can't play music anymore. It's like I wasn't on there a few minutes before. I don't know what happened. But if I'm being charged if like to use the service
I signed out of my account, and when I signed back in I can't play music anymore. It's like I wasn't on there a few minutes before. I don't know what happened. But if I'm being charged if like to use...
Casual Listener
248 Views
1 replies
0 likes
When I am driving in my car the audio quality varies. I know that Spotify has three quality levels: q3 (~96 kbps), q5 (~160 kbps), q9 (~320 kbps.Question: when does spotify choose what quality level? what network / downloadspeed-levels are mapped to ...
When I am driving in my car the audio quality varies. I know that Spotify has three quality levels: q3 (~96 kbps), q5 (~160 kbps), q9 (~320 kbps. Question: when does spotify choose what quality leve...
Not applicable
494 Views
3 replies
0 likes
The track "It Wouldn't Be Love" from Vixen's album Rev It Up, is damaged at the 1 minute mark. It's impossible to listen to. Please fix it
The track "It Wouldn't Be Love" from Vixen's album Rev It Up, is damaged at the 1 minute mark. It's impossible to listen to. Please fix it
Not applicable
343 Views
1 replies
0 likes
In this music album damaged last three tracks. Who is responsible for the quality of play? https://open.spotify.com/album/3QQD7EzUYnna4pF8aSpr40
In this music album damaged last three tracks. Who is responsible for the quality of play? https://open.spotify.com/album/3QQD7EzUYnna4pF8aSpr40
Not applicable
583 Views
2 replies
0 likes
Hello All - I don't see Rush's new live songs on Spotify. I am pretty sure it was released today - November 20. Is there a delay on this set, or will it not make it to Spotify? just wondering - thanks! DWD
Hello All - I don't see Rush's new live songs on Spotify. I am pretty sure it was released today - November 20. Is there a delay on this set, or will it not make it to Spotify? just...
Community Legend
410 Views
1 replies
0 likes
Why did spotify stop working?
Why did spotify stop working?
Community Legend
288 Views
1 replies
0 likes
why isnt this community implemengted straight into the app itself to make Spotifty Even more social friendly? i see that its connected to spotify already but why have the seperate website or just something it the toolbar? Hidden away where normal use...
why isnt this community implemengted straight into the app itself to make Spotifty Even more social friendly? i see that its connected to spotify already but why have the seperate website or just som...
Music Fan
471 Views
2 replies
1 likes
