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New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

Spotify Star

TheresaMcKenna

Newbie

78526 Views

49 replies

110 likes

  • 78526 Views
  • 49 replies
  • 110 likes

Quality depending on network coverage

When I am driving in my car the audio quality varies. I know that Spotify has three quality levels: q3 (~96 kbps), q5 (~160 kbps), q9 (~320 kbps.Question: when does spotify choose what quality level? what network / downloadspeed-levels are mapped to ...

Casual Listener

When I am driving in my car the audio quality varies. I know that Spotify has three quality levels: q3 (~96 kbps), q5 (~160 kbps), q9 (~320 kbps. Question: when does spotify choose what quality leve...

user-removed

Not applicable

495 Views

3 replies

0 likes

  • 495 Views
  • 3 replies
  • 0 likes

Damaged track

The track "It Wouldn't Be Love" from Vixen's album Rev It Up, is damaged at the 1 minute mark. It's impossible to listen to. Please fix it

Newbie

The track "It Wouldn't Be Love" from Vixen's album Rev It Up, is damaged at the 1 minute mark. It's impossible to listen to.   Please fix it

user-removed

Not applicable

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Damage to the tracks

In this music album damaged last three tracks. Who is responsible for the quality of play? https://open.spotify.com/album/3QQD7EzUYnna4pF8aSpr40

Visitor

In this music album damaged last three tracks. Who is responsible for the quality of play? https://open.spotify.com/album/3QQD7EzUYnna4pF8aSpr40

user-removed

Not applicable

598 Views

2 replies

0 likes

  • 598 Views
  • 2 replies
  • 0 likes

Rush R40 on Spotify?

Hello All - I don't see Rush's new live songs on Spotify. I am pretty sure it was released today - November 20. Is there a delay on this set, or will it not make it to Spotify? just wondering - thanks! DWD

Newbie

Hello All - I don't see Rush's new live songs on Spotify. I am pretty sure it was released today - November 20.   Is there a delay on this set, or will it not make it to Spotify?   just...

Soundofus

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Spotify isnt working

Why did spotify stop working?

Newbie

Why did spotify stop working?

Nico

Community Legend

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Why isnt the community implemented into the app itself?

why isnt this community implemengted straight into the app itself to make Spotifty Even more social friendly? i see that its connected to spotify already but why have the seperate website or just something it the toolbar? Hidden away where normal use...

Music Fan

why isnt this community implemengted straight into the app itself to make Spotifty Even more social friendly? i see that its connected to spotify already but why have the seperate website or just som...

Osamabindollar

Music Fan

473 Views

2 replies

1 likes

  • 473 Views
  • 2 replies
  • 1 likes

Unedited albums

Several rap artists only have "clean versions", or edited albums on Spotify. Please add unedited versions of UGK's albums, Junior Mafia's albums, and Geto Boys. Really, it steals from the whole feeling that artists try to convey.

Casual Listener

Several rap artists only have "clean versions", or edited albums on Spotify. Please add unedited versions of UGK's albums, Junior Mafia's albums, and Geto Boys. Really, it steals from the whole feeli...

jimmyd750

Casual Listener

549 Views

2 replies

0 likes

  • 549 Views
  • 2 replies
  • 0 likes

Deleting all playlists

Is it possible to delete all playlists?Want to clean it up and start all over again

Casual Listener

Is it possible to delete all playlists? Want to clean it up and start all over again

Nico

Community Legend

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Song lyrics - Display option while playing any song

Are you planning to include song lyrics option (display of live lyrics while playing any song). This would be great to better understand the music...and practicing some english for non native speakers. Many thanks!

Casual Listener

Are you planning to include song lyrics option (display of live lyrics while playing any song). This would be great to better understand the music...and practicing some english for non native speaker...

user-removed

Not applicable

506 Views

3 replies

0 likes

  • 506 Views
  • 3 replies
  • 0 likes

Ben Howard - Every Kingdom

Hello. I have a question about Ben Howard's album 'Every Kingdom'. It's not available on Spotify in Holland, but it was available quite some time ago.His second album 'I Forget Where We Were' is available, so I was wondering why his debut album got r...

Newbie

Hello. I have a question about Ben Howard's album 'Every Kingdom'.  It's not available on Spotify in Holland, but it was available quite some time ago. His second album 'I Forget Where We Were...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

Ronnie Milsap

Where is the Gospel album from Ronnie? I would of loved to listen to it.

Newbie

Where is the Gospel album from Ronnie? I would of loved to listen to it.

431 Views

0 replies

0 likes

country
  • 431 Views
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[All Platforms][Music] Make more Mountain Goats EPs available

I'm an avid fan of the Mountain Goats, and exploring their discography is one of the main reasons I purchased a Premium subscription. I have been disappointed, however, in the lack of the majority of their EP recordings, which contain a vast body of ...

Casual Listener

I'm an avid fan of the Mountain Goats, and exploring their discography is one of the main reasons I purchased a Premium subscription. I have been disappointed, however, in the lack of  the major...

jakean

Casual Listener

540 Views

2 replies

0 likes

All Platforms
Music
  • 540 Views
  • 2 replies
  • 0 likes

mislabeling: A1 is not A-1

Not sure where to post this, but I noticed when listening to A-1 that there was a wrapper with the name A1 (without the dash) that is on that page. They're not the same person.

Casual Listener

Not sure where to post this, but I noticed when listening to A-1 that there was a wrapper with the name A1 (without the dash) that is on that page. They're not the same person.

user-removed

Not applicable

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Album in Audio Book Series Missng Series Offenbahrung 23 Album number 38

I hape this is a technical issue. Can someone from spotyfy check this and just drop a note if this is an issue or a cntent takedown by the publisher? Tahnks in advance! din

Regular

I hape this is a technical issue. Can someone from spotyfy check this and just drop a note if this is an issue or a cntent takedown by the publisher?   Tahnks in advance!   din

230 Views

0 replies

0 likes

  • 230 Views
  • 0 replies
  • 0 likes

Adele - 25

Will Adele - 25 be avaiable since Fryday (20/11) ? Or will be avaiable later like other albums (Vulnicura, 21..) ? Thank you

Gig Goer

Will Adele - 25 be avaiable since Fryday (20/11) ? Or will be avaiable later like other albums (Vulnicura, 21..) ?   Thank you

titimyy90

Casual Listener

3201 Views

7 replies

1 likes

  • 3201 Views
  • 7 replies
  • 1 likes

Where are gone all the nature sounds like the rain, the storm, the forest, etc... ?

Hello dear community.I am very used to work with the sounds of nature, and it's almost every day I listen to the rain or the forest to complete my job. It helps me concentrate.Now I can't find those sounds in Spotify anymore !!! Are they gone ? When ...

Casual Listener

Hello dear community. I am very used to work with the sounds of nature, and it's almost every day I listen to the rain or the forest to complete my job. It helps me concentrate. Now I can't find th...

met895

Regular

564 Views

4 replies

0 likes

  • 564 Views
  • 4 replies
  • 0 likes

Antimatter - The Judas Table (2015)

Hi guys! Just a quick question - Spotify tells me that the UK band Antimatter released their new album "The Judas Table" on 9th October 2015 with 10 songs. When I open the album details, only 3 songs are available - "Black Eyes Man", "Killer" and "St...

Regular

Hi guys!   Just a quick question - Spotify tells me that the UK band Antimatter released their new album "The Judas Table" on 9th October 2015 with 10 songs. When I open the album details, onl...

user-removed

Not applicable

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Solved!! Chinese Songs and Music

Hi, I have a question. I live in Sweden and use Spotify here. But I am from Singapore and I also listen to Chinese songs and music. Many times I am unable to find Chinese songs in Spotify. Does region limits the number of songs I can search for? Cos ...

Regular

Hi,   I have a question. I live in Sweden and use Spotify here. But I am from Singapore and I also listen to Chinese songs and music. Many times I am unable to find Chinese songs in Spotify. D...

1298152286

Casual Listener

40036 Views

5 replies

1 likes

  • 40036 Views
  • 5 replies
  • 1 likes

Local Files > Playlist > Share?

Let's say I add local files to a playlist that I want to share with my friends. Would they be able to see and listen to those songs? Or does it have to only be songs that are uploaded by Spotify?

Newbie

Let's say I add local files to a playlist that I want to share with my friends. Would they be able to see and listen to those songs? Or does it have to only be songs that are uploaded by Spotify?

Soundofus

Community Legend

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes