Dead Sara album breaks up with static

[Ditch37167]

This just started.  I've listened to this album many times with no issue. The Dead Sara album Dead Sara breaks up when playing - every song on the whole album.  The rest of thier songs/albums are fine as well as everything else I've been playing for hours over the last several days.  This occurs with this album only on my PC and my Android phone both locally, on the device speakers, or broadcast via bluetooth.  Even more curiously songs from this album on the "Popular" play fine as well.

[Hubo]

Hey @Ditch37167! Thanks for your post!

That's not cool! Let's get to the bottom of this! Could you try to send the track URI of the track you're having issues with and the time this happens around? Let me know! 🙂

Have an awesome day!

[Ditch37167]

Any song on this album, any time of day.

https://open.spotify.com/track/4eVS2lXtlb2FCwXAdMhp5k

[SergioDavid · Accepted solution]

Hey @Ditch37167!

I've gone ahead and reported this to the right team. Thanks a ton for letting us know about it! 

Be sure to let us know if you ever run into similar issues with other records.

[bitmatt]

I just noticed this same thing. I had much of this album downloaded and until today it had played fine, but for some reason Spotify on my phone decided to update its download cache today and now all my previously fine tracks are audio garbage. It is just this album as far as I can tell, Dead Sara's self-titled album. Please fix! I listen to songs on this a lot! Thanks!

[Bastogne87]

Dead Sara’s self title album has been having issues with skipping and static problems for over about two weeks now. All their other albums are working fine. I have logged out and back in and also deleted the app and downloaded it again and it’s still having the same issue. Someone posted a similar issue: 

https://community.spotify.com/t5/Content-Questions/Dead-Sara-album-breaks-up-with-static/m-p/3770042...

but I don’t know if it has resolved itself or the team is working on it. Is this affecting anyone else?

[Alfredo · Accepted solution]

Hey @Bastogne87!

This has been reported to the right team. They'll check it out as soon as possible.

Fingers crossed it'll be fixed soon.

Stay tuned.

[bitmatt]

This was fixed as of a couple days ago. If it is still static for those who have downloaded it to their devices they may need to force a redownload. Worked for me.