Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Netherlands
Device
(iPhone 8, iPads, MacBook air)
My Question or Issue
Hi, I am a big fan of Discover Weekly and it is the main reason not to switch over to streaming services with better sound quality. My latest DW however is filled with Asian titles and Artist names that I can not even read. All pretty bad music for my taste. I suspect Korean, Vietnamese and other languages. The few English titles are mostly in the new age sounds which I really never listen to and don’t like at all. Anybody any idea why this happened and what can be done about it?
Thanks
Hello @Wimtim1!
Thanks for reaching out to the Spotify Community. I'll try to help.
Can you let me know if anything else about your account is different, like new playlists or songs in Your Library?
Just in case, if you think someone else has gained access to your Spotify account, I'd recommend you have a password reset and log out from all devices here.
I'd also recommend you follow these steps to protect your account to prevent unauthorized access to your account.
Hope this helps!
HI Jose, thanks for replying. Nothing else seems strange. My liked numbers and albums are the same. I also checked recently played and only the songs I played are in there. I figure if somebody else has hacked my account and is using it, I would expect other songs in there. I have changed my password this morning. And after reading your message I have withdrawn all third party permissions. What I find a little bit odd, is after changing the password on my desktop, after logging out and switching off the device my iPhone and iPads did not ask to enter the new password. I don't know where mobile devices get their permission from. Anyway I hope Monday I will get a normal DW. Thanks!
Hello @Wimtim1!
Thanks for your reply.
I'm glad you were able to perform all the steps to make sure your account is safe. Hopefully next week you get more accurate recommendations on your Discover Weekly playlist. I suggest you keep listening to all of your favorite tunes so you're recommended music similar to the music you like.
On another note, keep in mind that anything you listen to in a private session may not influence your music recommendations.
Hope you have a nice day!
No worries @Wimtim1! If you need anything else, you know where to reach out to
https://open.spotify.com/track/0nGj4M2ti7sTIPXU5exaxD
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…