Explicit content in Spotify playlists for kids

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Explicit content in Spotify playlists for kids

Tonip_nz
Casual Listener
Not sure if I'm putting this in the right place so apologies in advance.

My 9 year old daughter had the Spotify playlist Tween Hangs on over the weekend and I was disappointed to find that Spotify have included tracks on a playlist aimed at such a young age group with explicit lyrics.
Whilst I appreciate this might not be such a concern for all parents, is there any way I can filter out these tracks so that my kids (ages 6 and 9) can enjoy their music?
Thanks
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Re: Explicit content in Spotify playlists for kids

Community Manager
Community Manager

Hey folks!

 

We have some more info on this here. We'd recommend adding your +VOTE if you haven't already, and to keep an eye on the thread for the latest update :)


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Re: Explicit content in Spotify playlists for kids

user-removed
Not applicable

@Tonip_nz

 

Hello:

 

If you go to your Spotify account page here: https://www.spotify.com/account/overview/ there should be a feature to adjust the birth date and age of the users on the accounts, this goes a ways in limiting what kinds of content the users get access to. But there is always a chance something inappropriate could pop up on a Spotify curated playlist, due to different regions and the ages of users accessing the Spotify service. The Spotify service I believe is set for 13 and above currently, so you might get a few tracks that are parental advisory type tracks from time to time. But the age limit is also dependent upon which listening region one is in with using the Spotify service. 

 

The end user age limits from different listening regions on the Spotify service:

https://www.spotify.com/legal/end-user-agreement/#s1

 

In order to use the Spotify Service and access the Content, you need to (1) be 18 or older, or be 13 or older and have your parent or guardian's consent to the Agreements (except as set forth in the chart below), (2) have the power to enter a binding contract with us and not be barred from doing so under any applicable laws, and (3) be resident in a country where the Service is available. You also promise that any registration information that you submit to Spotify is true, accurate, and complete, and you agree to keep it that way at all times.

Country Age Requirements
Chile, Ecuador, Paraguay, Peru Must be 18 or older, or be 15 or older and have parent or guardian consent.
Brazil Must be 18 or older, or be 16 or older and have parent or guardian consent.
Nicaragua, Taiwan Must be 20 or older, or be 13 or older and have parent or guardian consent.
Bulgaria, Hungary, Germany Must be 18 or older, or be 14 or older and have parent or guardian consent.
Italy Must be 13 or older to use Free Service. To register for a Paid Subscription, you must be 18 or older, or be 13 or older and have parent or guardian consent (your parents/guardians will enter into contract on behalf of you).
Malaysia Must be 18 or older, or if 13 to 18, parent or guardian consent is required, and guardian enters into agreement.
Lithuania Must be 13 or older to use Service. For Paid Subscriptions, you must be 18 or older, or be 14 or older with parent or guardian consent. If you are 13 to 18, guardian enters into agreement.
Canada Must be 13 or older to use Service. For Paid Subscriptions, you must be age of majority in your province or territory of residence, or 13 or older with parent or guardian consent.
Spain Must be 14 or older to use Free Service. To register for a Paid Subscription, you must be 18 or older, or be 14 or older and have parent or guardian consent (your parents/guardians will enter into contract on behalf of you).

 

So users under the age of 13, your going to get some questionable content from time to time, just like one would when buying a legal CD release from like Best Buy, Target, so and so forth if one lapses a bit, and does not notice the parental advisory labels and/or other parental warnings from other markets about adult content in music.

 

The best thing to do would be to create special playlists on your own account that are age appropriate, and screen the content carefully before letting your young ones play music on the service. The Spotify service is for individual users only of appropriate age to have access to the Spotify service. Right now there is not an age filter for music content on the Spotify service. Spotify leaves this kind of thing up to the end user on content access, with the warning that users are limited by age and access to the Spotify service, and the warning that giving false account information can result in a terminated account if found out.

 

Most of the content on the Spotify service is flagged with explicit tags on the songs with adult content, but with so many labels and providers uploading content to the Spotify service a few releases do tend to slip through without the proper tagging. Those releases not meta tagged correctly can be reported with this information below:

 

If you've seen either

- a track, album, or artist in our catalogue with incorrect information (i.e. wrong release year, misspelling, etc.)

- different artists in the same Artist Page

- incorrect cover arts

- incorrect artists biography

or

- a track or album that isn't playing correctly (i.e. a song only playing one second of music)

Then you can report the error using the Contact Form. Once there, perform the following steps:

Step 1: Click on "I want to report a broken song or wrong song information".
Step 2: Click on the Green Button that reads "I STILL NEED HELP".
Step 3: Copy and Paste the track URI links to the songs into the field that reads "Song URI".
Step 4: Type up a description of the track issues in the "Tell us more" field.
Step 5: Click on the green button "SEND QUESTION".
Be sure to include all Spotify URI's in the body of the message!

After contacting Customer Support, you should receive an automated response from Spotify. The tracks will then be aggregated and reported to the content provider. Customer Support will update their database with the correct information as soon as the label or aggregator has sent them an update with the correct data.

Re: Explicit content in Spotify playlists for kids

Tonip_nz
Casual Listener
Thank you for your reply, I've only just now received a notification.

Due to my daughter only being 10, she doesn't have her own Spotify account. I try to monitor what my children are exposed to and would have thought a Spotify curated playlist named 'Tween Hangs' would have no explicit content as they would understand that a Tween is between the ages of 8 to 12.
I appreciate that you do not represent Spotify, but feel it should be brought to their attention that they have a social responsibility to ensure that their playlists are named, and curated appropriately.

Thanks again for your reply.

Re: Explicit content in Spotify playlists for kids

sc00terG
Casual Listener
They have no social responsibilities as far as I can see. All I ask for is a button to turn explicit content off and replace that track on playlists with radio edits. I was a premium subscriber in a house with young girls & couldn't listen to any Spotify playlists at home, at work or when driving with others. I cancelled and moved elsewhere.

Re: Explicit content in Spotify playlists for kids

vvarjat
Casual Listener

Simillar issue.
Mine however, was "suggestions" for a self-created playlist.

How in the world does spotify think that a song called "Hitler Was A Sensitive Man" performed by "**bleep** **bleep**" might be something that's simillar to "Elmo", "Baby Baluga" and such...
HA! Just noticed that apparantly the artist's name was too explicit to show in thisreplye, and was replaced with "*bleep*", but it's totaly cool to show it along Elmo and Big Bird!spotify.jpg

Re: Explicit content in Spotify playlists for kids

sounderhound
Newbie

That's awesome that their forum's filter works better than their product's filter...

Re: Explicit content in Spotify playlists for kids

johncats
Roadie

for Gods sake just put in the **bleep**ing filter there must be about thirty different forums relating to it which are all being treated with spotify official contempt. Makes us parents feel like we are of little worth, so how would we expect spotify to treat our children - or are they preening them to fit into the Spotify vision of the future. Send all votes to the main "explicit filter" page and crack 10000 before Christmas

Re: Explicit content in Spotify playlists for kids

johncats
Roadie

Well spotted! Spotify is either blind, stupid, mercenary, a pack of self seeking arseholes or all of the above if they dont hang their collective heads in deep shame and admit that is just WRONG

Re: Explicit content in Spotify playlists for kids

seemsLogical
Music Fan

Wait... I have to adjust the overall age of users to filter out explicit songs for my 6 year old?  I read this as everyone in the family account will now be barred from explicit tracks. If my understanding is accurate, then that's a pretty woeful solution. 

 

Please allow us to set each user in the family account (separately, not overall) as either allowed or disallowed to play tracks labelled as explicit.

 

 

Thanks

Re: Explicit content in Spotify playlists for kids

coryseaman
Casual Listener

Age-setting is not an adequate solution.

Even if it takes time to implement in all Spotify clients, please allow a per-user setting to block explicit content.

Pandora loves to tout this as a feature that you don't have...maybe a commercial competitor will prompt some action if thousands of customers can't.

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