@Tonip_nz
Hello:
If you go to your Spotify account page here: https://www.spotify.com/account/overview/ there should be a feature to adjust the birth date and age of the users on the accounts, this goes a ways in limiting what kinds of content the users get access to. But there is always a chance something inappropriate could pop up on a Spotify curated playlist, due to different regions and the ages of users accessing the Spotify service. The Spotify service I believe is set for 13 and above currently, so you might get a few tracks that are parental advisory type tracks from time to time. But the age limit is also dependent upon which listening region one is in with using the Spotify service.
The end user age limits from different listening regions on the Spotify service:
https://www.spotify.com/legal/end-user-agreement/#s1
In order to use the Spotify Service and access the Content, you need to (1) be 18 or older, or be 13 or older and have your parent or guardian's consent to the Agreements (except as set forth in the chart below), (2) have the power to enter a binding contract with us and not be barred from doing so under any applicable laws, and (3) be resident in a country where the Service is available. You also promise that any registration information that you submit to Spotify is true, accurate, and complete, and you agree to keep it that way at all times.
| Country |
Age Requirements |
| Chile, Ecuador, Paraguay, Peru |
Must be 18 or older, or be 15 or older and have parent or guardian consent. |
| Brazil |
Must be 18 or older, or be 16 or older and have parent or guardian consent. |
| Nicaragua, Taiwan |
Must be 20 or older, or be 13 or older and have parent or guardian consent. |
| Bulgaria, Hungary, Germany |
Must be 18 or older, or be 14 or older and have parent or guardian consent. |
| Italy |
Must be 13 or older to use Free Service. To register for a Paid Subscription, you must be 18 or older, or be 13 or older and have parent or guardian consent (your parents/guardians will enter into contract on behalf of you). |
| Malaysia |
Must be 18 or older, or if 13 to 18, parent or guardian consent is required, and guardian enters into agreement. |
| Lithuania |
Must be 13 or older to use Service. For Paid Subscriptions, you must be 18 or older, or be 14 or older with parent or guardian consent. If you are 13 to 18, guardian enters into agreement. |
| Canada |
Must be 13 or older to use Service. For Paid Subscriptions, you must be age of majority in your province or territory of residence, or 13 or older with parent or guardian consent. |
| Spain |
Must be 14 or older to use Free Service. To register for a Paid Subscription, you must be 18 or older, or be 14 or older and have parent or guardian consent (your parents/guardians will enter into contract on behalf of you). |
So users under the age of 13, your going to get some questionable content from time to time, just like one would when buying a legal CD release from like Best Buy, Target, so and so forth if one lapses a bit, and does not notice the parental advisory labels and/or other parental warnings from other markets about adult content in music.
The best thing to do would be to create special playlists on your own account that are age appropriate, and screen the content carefully before letting your young ones play music on the service. The Spotify service is for individual users only of appropriate age to have access to the Spotify service. Right now there is not an age filter for music content on the Spotify service. Spotify leaves this kind of thing up to the end user on content access, with the warning that users are limited by age and access to the Spotify service, and the warning that giving false account information can result in a terminated account if found out.
Most of the content on the Spotify service is flagged with explicit tags on the songs with adult content, but with so many labels and providers uploading content to the Spotify service a few releases do tend to slip through without the proper tagging. Those releases not meta tagged correctly can be reported with this information below:
If you've seen either
- a track, album, or artist in our catalogue with incorrect information (i.e. wrong release year, misspelling, etc.)
- different artists in the same Artist Page
- incorrect cover arts
- incorrect artists biography
or
- a track or album that isn't playing correctly (i.e. a song only playing one second of music)
Then you can report the error using the Contact Form. Once there, perform the following steps:
Step 1: Click on "I want to report a broken song or wrong song information".
Step 2: Click on the Green Button that reads "I STILL NEED HELP".
Step 3: Copy and Paste the track URI links to the songs into the field that reads "Song URI".
Step 4: Type up a description of the track issues in the "Tell us more" field.
Step 5: Click on the green button "SEND QUESTION".
Be sure to include all Spotify URI's in the body of the message!
After contacting Customer Support, you should receive an automated response from Spotify. The tracks will then be aggregated and reported to the content provider. Customer Support will update their database with the correct information as soon as the label or aggregator has sent them an update with the correct data.
Staff / Moderator/ 3 years ago in Social & Random