I've had premium Spotify since May and have had no problems with it until this last month with: random songs suddenly playing, my icon popping up telling me its playing and connected to this WebChrome, playlists showing up in my recently played section, and added playlists or artists.
So obviously, I figured I was hacked.
Went and did everything, signed out all devices, deleted app on all devices, new password, re-uploaded app only to my phone to watch and see if it worked. It only took 4 days and I'm seeing random playlists again and with my icon popping up throughout the day telling me it's playing when it shouldn't be.
I'm really at a loss here.
Solved! Go to Solution.
Hi there @RBloomie,
thanks for posting about this !
I'm sorry to hear you're experiencing issues with your account.
After taking all the steps written above, i'd wait for a few more days to notice for any change before passing on to the next step.
The ideal solution in a case like this would be creating a new account and transferring your data safely using this official Spotify Answer.
However, if you would like to have support take a closer look at your account and may be suggested otherwise, feel free to reach out to them using this "About Us" page.
Note: reply to any automated mail you get.
Hope this helps.
Let me know if you have any further questions 🙂