Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 58110 Views
  • 46 replies
  • 105 likes
  • 58110 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 271000 Views
  • 2353 replies
  • 1921 likes
  • 271000 Views
  • 2353 replies
  • 1921 likes

XXXTENTACION old tracks

Some of his older Tracks have been uploaded by people such as On Froy. My question is if the Time played goes to X or On Froy since the songs appear in Disabled Albums such as Free X. Also if I add a song locally. Since I called the artist "XXXTENTAC...

  • Casual Listener
  • Some of his older Tracks have been uploaded by people such as On Froy. My question is if the Time played goes to X or On Froy since the songs appear in Disabled Albums such as Free X.    ...
  • OneByBoo
  • Roadie
  • 3662 Views
  • 3 replies
  • 1 likes
  • Local tracks
    old songs
    xxxtentacion
  • 3662 Views
  • 3 replies
  • 1 likes

Videos in Czechia

I was so excited to watch the spotify original series but then found out that they are not available in Czechia. Will this feature be coming to Czechia? Is there any other way to watch "Music Happens Here"? Thank you for all the great music

  • Newbie
  • I was so excited to watch the spotify original series but then found out that they are not available in Czechia. Will this feature be coming to Czechia? Is there any other way to watch "Music Ha...
  • OneByBoo
  • Roadie
  • 438 Views
  • 1 replies
  • 0 likes
  • Desktop
    Shows
  • 438 Views
  • 1 replies
  • 0 likes

Local Files trouble

I know everyone's first response is going to be "Google it" or "This has already been posted", and I know that's true, but I'm stuck. I have a ton of music files I added to a playlist recently, and they don't show up at all on my phone. If they're in...

  • Casual Listener
  • I know everyone's first response is going to be "Google it" or "This has already been posted", and I know that's true, but I'm stuck. I have a ton of music files I added to a playlist recently, and t...
  • Keanu_C
  • Community Legend
  • 551 Views
  • 3 replies
  • 0 likes
  • 551 Views
  • 3 replies
  • 0 likes

Fake artist in Discover Weekly

I discovered weird track from my Discover Weekly playlist and once I opened the artist I saw that it only has few tracks which all are identical and consist of random soundboard sounds. I didnt find a way to report to Spotify either.https://open.spot...

  • Newbie
  • I discovered weird track from my Discover Weekly playlist and once I opened the artist I saw that it only has few tracks which all are identical and consist of random soundboard sounds. I d...
  • Loxer
  • Community Legend
  • 680 Views
  • 1 replies
  • 0 likes
  • 680 Views
  • 1 replies
  • 0 likes

Playlist from Running feature

Hi.I have been looking for from time to time after a running playlist that was in the "Running" feature that have been retired. I know that there was a playlist from Tiesto and some others, but I am looking for the one named I believe it was called ...

  • Newbie
  • Hi. I have been looking for from time to time after a running playlist that was in the "Running" feature that have been retired. I know that there was a playlist from Tiesto and some others, but I a...
  • Loxer
  • Community Legend
  • 468 Views
  • 1 replies
  • 0 likes
  • classical
    marathon
    Running
    Seasons
    Training
    undiscovered
  • 468 Views
  • 1 replies
  • 0 likes

Solved!! I don't see daily mixes

Hi everyone,I use spotify for a few years. 2 months ago I created a new account (premium) instead of a free account. I have one issue, i don't receive daily mixes. I listen everyday about 9or 10 hours to spotify very variated songs. I searched the bl...

  • Newbie
  • Hi everyone, I use spotify for a few years. 2 months ago I created a new account (premium) instead of a free account. I have one issue, i don't receive daily mixes. I listen everyday about 9or 10 ho...
  • Koyama_Ichisake
  • Casual Listener
  • 713 Views
  • 2 replies
  • 1 likes
  • 713 Views
  • 2 replies
  • 1 likes

Cannot find a song

I have been searching for a song that I heard on YouTube. Until one day I was no longer able to find it. I think it was only released on YouTube but I’m not sure. The title of the song is “Back to Life” or possibly “Back 2 Life”. It was sang by a ban...

  • Newbie
  • I have been searching for a song that I heard on YouTube. Until one day I was no longer able to find it. I think it was only released on YouTube but I’m not sure. The title of the song is “Back to Li...
  • Koyama_Ichisake
  • Casual Listener
  • 594 Views
  • 3 replies
  • 0 likes
  • 594 Views
  • 3 replies
  • 0 likes

Solved!! List of TAGS eg new album release

Oddly my New Release options disappeared from my IOS interface.I can see new release playlists - but how to browse new release albums? The there a list of TAG searches eg new album release Thanks!

  • Casual Listener
  •   Oddly my New Release options disappeared from my IOS interface. I can see new release playlists - but how to browse new release albums?   The there a list of TAG searches  eg new...
  • xoholo
  • Composer
  • 1609 Views
  • 1 replies
  • 0 likes
  • 1609 Views
  • 1 replies
  • 0 likes

Spotify stops after few seconds when thr screen is off only

Hi there Spotify stops after few seconds on my Samsung S9 only when screen is off any idea?Thx

  • Casual Listener
  • Hi there  Spotify stops after few seconds on my Samsung S9  only when screen is off  any idea? Thx
  • Jpgchief
  • Spotify Star
  • 836 Views
  • 4 replies
  • 1 likes
  • 836 Views
  • 4 replies
  • 1 likes

How to stop new releases by one label from being added to playlist automatically

Hi, I have a playlist that every once in a while has songs automatically added to it (without me doing so). This has been going on for a long time. All songs seem to be by artists signed by STMPD RCRDS. I remember pre-saving a Martin Garrix song once...

  • Newbie
  • Hi,   I have a playlist that every once in a while has songs automatically added to it (without me doing so). This has been going on for a long time. All songs seem to be by artists signed by ...
  • xoholo
  • Composer
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Solved!! Updated re release of EP, can I submit to editorial?

I released my first EP in 2016 but have now remastered and updated the songs. I recently pulled the old version of the EP because it didn't have many listeners. I figured I could just treat it as a new release and upload the new version via my distib...

  • Regular
  • I released my first EP in 2016 but have now remastered and updated the songs. I recently pulled the old version of the EP because it didn't have many listeners. I figured I could just treat it as a n...
  • gruszkad
  • Regular
  • 2682 Views
  • 5 replies
  • 0 likes
  • 2682 Views
  • 5 replies
  • 0 likes

Idea for Tour Dates

The fact that Spotify posts the tour dates on each artists page is amazing. But I had an idea to improve that feature. What if Spotify had a separate section on the app for Tour Dates only... which consolidates all of the tour dates from every artist...

  • Casual Listener
  • The fact that Spotify posts the tour dates on each artists page is amazing. But I had an idea to improve that feature.    What if Spotify had a separate section on the app for Tour Dates ...
  • Mantisentil
  • Community Legend
  • 472 Views
  • 5 replies
  • 1 likes
  • 472 Views
  • 5 replies
  • 1 likes

Hidden Gems

Hey, I am a big rap fan, but with not a lot of spare time to scour the music world for new music, i was wondering if anyone has some great rap-songs from lesser know artist that they might want to share. Any type of rap is welcomed.

  • Casual Listener
  • Hey,   I am a big rap fan, but with not a lot of spare time to scour the music world for new music, i was wondering if anyone has some great rap-songs from lesser know artist that they might w...
  • XAZbeats
  • Casual Listener
  • 672 Views
  • 5 replies
  • 0 likes
  • 672 Views
  • 5 replies
  • 0 likes

Sort a playlist by name

I'm really missing a way to sort all my playlists by name. It's really anoying, when you want to find a playlist, then you have to remember when you created it.

  • Newbie
  • I'm really missing a way to sort all my playlists by name. It's really anoying, when you want to find a playlist, then you have to remember when you created it.
  • OsvaldoLucca
  • Casual Listener
  • 904 Views
  • 4 replies
  • 0 likes
  • 904 Views
  • 4 replies
  • 0 likes

Need more Ed Sheeran songs

I need more Ed Sheeran songs like Galway girl and Perfect.

  • Newbie
  • I need more Ed Sheeran songs like Galway girl and Perfect.
  • user-removed
  • Not applicable
  • 464 Views
  • 2 replies
  • 0 likes
  • 464 Views
  • 2 replies
  • 0 likes

Spotify Made Playlist Change Songs for Different Users

I've noticed that Spotify made playlists with change for different users. For example, my All Out 90s playlist will have more dance music while my friend's playlist has more hip hop. And when I view the All out 90s playlist when I'm not logged in, it...

  • Newbie
  • I've noticed that Spotify made  playlists with change for different users. For example, my All Out 90s playlist will have more dance music while my friend's playlist has more hip hop. And w...
  • OneByBoo
  • Roadie
  • 2935 Views
  • 1 replies
  • 0 likes
  • 2935 Views
  • 1 replies
  • 0 likes

Relase Radar is infected by artist with stolen names

Release Radar (and Discover Weekly) are my favourite features of Spotify. Unafortunately I have an ever increasing problem with artist with stolen bandnames.At first this was just a funny thing, now when I have this issue 2-3 artists every week this ...

  • Regular
  • Release Radar (and Discover Weekly) are my favourite features of Spotify.   Unafortunately I have an ever increasing problem with artist with stolen bandnames. At first this was just a funny ...
  • OneByBoo
  • Roadie
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Take my song off spotify immediately please!!!

I have had the WORSE HEADACHE from my song still showing up on spotify.... It was supposed to be offline since 2017 Please remove this immediately please and thank you

Screenshot_2019-03-09-08-54-31.png
  • Visitor
  • I have had the WORSE HEADACHE from my song still showing up on spotify.... It was supposed to be offline since 2017 Please remove this immediately please and thank you  
  • katiek_
  • Composer
  • 914 Views
  • 3 replies
  • 0 likes
  • Take down
  • 914 Views
  • 3 replies
  • 0 likes

Solved!! Unavailable Album

Hello,I was recently searching for the "A Little Bit Longer" album by the Jonas Brothers but it seems it doesn't exist, or at least I can't listen to it. I live in Greece..is the album unavailable in my country? If so, why? Is there any chance in wil...

  • Casual Listener
  • Hello, I was recently searching for the "A Little Bit Longer" album by the Jonas Brothers but it seems it doesn't exist, or at least I can't listen to it. I live in Greece..is the album unavailable ...
  • xoholo
  • Composer
  • 1929 Views
  • 2 replies
  • 0 likes
  • 1929 Views
  • 2 replies
  • 0 likes