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Lost access to DJ & AI Playlist features

Lost access to DJ & AI Playlist features

I have lost access to both the AI DJ feature and AI playlist creation after changing my account’s country location to match my new Visa payment card.

Here’s what happened, Spotify required me to change my account location to allow the new card. After doing so, the DJ feature disappeared, and I can no longer create AI powered playlists either.

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1 Reply

Hey there @tg2z7kafx5udonj63pit,

 

Thanks for reaching out!

 

Since you mention you've had to update your country settings along with your payment details, it's likely that these features aren't available in the country where you're currently located. Keep in mind that not all Spotify features are available everywhere.

 

We appreciate your feedback, though, and will make sure to pass it on to the relevant teams. 

 

The Community will be here if anything else comes up.

 

Cheers!

NovyModerator
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