Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

Explicit content

It's great to hear music as the artist intended it to be heard, this means Spotify can sometimes include explicit content. We recommend looking out for the EXPLICIT tag on any releases (E on the web player).Note: Our explicit content tags are applied...

  • Community Manager
  • Community Manager
  • geovanebento
  • Rising Star 1
  • 57391 Views
  • 84 replies
  • 38 likes
  • 57391 Views
  • 84 replies
  • 38 likes

Solved!! Presale Concert Tickets

Fans First emails are our way of thanking our artists’ biggest Spotify fans with unique or exclusive offers. Previous treats have included: Access to presale tickets for upcoming concerts. Access to exclusive merch items not available anywhere else. ...

Screen Shot 2019-02-08 at 5.08.09 PM.png
  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 647568 Views
  • 358 replies
  • 35 likes
  • 647568 Views
  • 358 replies
  • 35 likes

I want an artist/ song on Spotify.

Many folks in the Community have requested certain tracks, albums or artists be added to Spotify. The reality is that we would like to have all the world's music available on Spotify. Therefore, anything which we have the right to upload and has been...

  • Spotify
  • Spotify
  • 116755 Views
  • 0 replies
  • 295 likes
  • 116755 Views
  • 0 replies
  • 295 likes

[Podcasts] Support Joe Rogan! Stand against censorship.

Thank you Spotify for not taking down Joe Rogan’s podcast. He is not spreading disinformation, he is asking questions. He’s asking questions that a lot of people have including myself. Don’t censor him because some people don’t agree with some of the...

  • Newbie
  • Thank you Spotify for not taking down Joe Rogan’s podcast. He is not spreading disinformation, he is asking questions. He’s asking questions that a lot of people have including myself. Don’t censor h...
  • JarolEva
  • Newbie
  • 87 Views
  • 1 replies
  • 3 likes
  • Podcasts
  • 87 Views
  • 1 replies
  • 3 likes

[Playlists] Your Top Songs of 2XXX playlists is an incredible feature, Love you Devs

Not asking for added features, just please don't remove these playlists. I'm Gen Z, so with these playlists I'll be able to show my children all of the music I listened to throughout my formative years, and into adulthood. You guys are the **bleep** ...

  • Casual Listener
  • Not asking for added features, just please don't remove these playlists. I'm Gen Z, so with these playlists I'll be able to show my children all of the music I listened to throughout my formative yea...
  • 41 Views
  • 0 replies
  • 0 likes
  • Playlists
  • 41 Views
  • 0 replies
  • 0 likes

[Community][Other] Remove Joe Rogan

It's awful that Spotify has chosen to continue spreading Joe Rogan's covid misinformation, putting money over public interest. It'sel equally disappointing that you chose Joe Rogan's lies over Neil Young. Is there any integrity left? Commitment to ar...

  • Visitor
  • It's awful that Spotify has chosen to continue spreading Joe Rogan's covid misinformation, putting money over public interest. It'sel equally disappointing that you chose Joe Rogan's lies over Neil Y...
  • 63 Views
  • 0 replies
  • 5 likes
  • Community
    Other
  • 63 Views
  • 0 replies
  • 5 likes

Enough Joe Rogan false information

Hey there, long time customer, love your product but I've recently been made aware of the Joe Rogan situation, and I stand with Neil. I've only listened to Joe Rogan a few times and it's not for me, but if he is using your exclusive platform to sprea...

  • Visitor
  • Hey there, long time customer, love your product but I've recently been made aware of the Joe Rogan situation, and I stand with Neil. I've only listened to Joe Rogan a few times and it's not for me, ...
  • 42 Views
  • 0 replies
  • 6 likes
  • 42 Views
  • 0 replies
  • 6 likes

Get rid of Joe Rogan, and keep musical artists like Neil Young that people are here for.

It's pretty simple actually. Get rid of Joe Rogan (who spreads misinformation about covid, is racist, and kind of the worst in a bunch of other ways), and keep musical artists like Neil Young that people are here for.

  • Not applicable
  • It's pretty simple actually. Get rid of Joe Rogan (who spreads misinformation about covid, is racist, and kind of the worst in a bunch of other ways), and keep musical artists like Neil Young th...
  • JoshuaRose
  • Newbie
  • 74 Views
  • 1 replies
  • 12 likes
  • 74 Views
  • 1 replies
  • 12 likes

How do I block Joe Rogan?

Seriously how do we all block Joe Rogan? 

  • Visitor
  • Seriously how do we all block Joe Rogan? 
  • Triploimax
  • Newbie
  • 152 Views
  • 2 replies
  • 7 likes
  • 152 Views
  • 2 replies
  • 7 likes

Joe Rogan is spreading false medical information.

Lose purveyors of falsehoods like Rogan. I'm supporting artist and humanitarians like Neil Young.

  • Visitor
  • Lose purveyors of falsehoods like Rogan.  I'm supporting artist and humanitarians like Neil Young.
  • 36 Views
  • 0 replies
  • 4 likes
  • 36 Views
  • 0 replies
  • 4 likes

[Social] Spotify is no longer friendly to me

I was until now a strong advocate of Spotify in face of its fierce competition. Because they were (almost) the first to offer music streaming, I felt it was good to stick with them and cheers for "the underdog" facing the GAFA. And this, despite the ...

  • Casual Listener
  • I was until now a strong advocate of Spotify in face of its fierce competition. Because they were (almost) the first to offer music streaming, I felt it was good to stick with them and cheers for "th...
  • NitramDuaner
  • Casual Listener
  • 224 Views
  • 1 replies
  • 3 likes
  • Social
  • 224 Views
  • 1 replies
  • 3 likes

[iOS] Neil Young

Get rid of Podcasts like Rogan that is against your Policy of Spreading Disinformation, that is killing People. Beg Neil Young to come back. Focus on Music. Reply to this idea so you don’t continue to lose More Subscribers. Tell your CEO to Resign. T...

  • Newbie
  • Get rid of Podcasts like Rogan that is against your Policy of Spreading Disinformation, that is killing People. Beg Neil Young to come back. Focus on Music. Reply to this idea so you don’t continue t...
  • 64 Views
  • 0 replies
  • 10 likes
  • iOS
  • 64 Views
  • 0 replies
  • 10 likes

You guys suck for blocking Neil Young

Supporting Joe.. Unamerican as **bleep**. There are plenty of online players that want my money.

  • Visitor
  • Supporting Joe.. Unamerican as **bleep**. There are plenty of online players that want my money. 
  • 27 Views
  • 0 replies
  • 0 likes
  • 27 Views
  • 0 replies
  • 0 likes

[Community][Podcasts] Healthcare workers for Neil Young

All the Neil Young songs are gone from my playlists. He’s one of my favorite artists of all time. Also, I’m a medical student and SO MANY OF MY PATIENTS HAVE COVID.DEAR JOE ROGAN,DEAR SPOTIFY,Do you know what I get to do every day? Diagnose unvaccina...

  • Regular
  • ...ou are responsible for the consequences of the content on your platform.
  • 83 Views
  • 0 replies
  • 5 likes
  • Community
    Podcasts
  • 83 Views
  • 0 replies
  • 5 likes

Superuser Contribution Add mechanism to report user who maliciously adds random contributing artists to songs

Hello, https://open.spotify.com/track/6G2NG5jCLoheK95LtZLQXw?si=d84b244d184741d7This song in question has numerous famous k-pop artists linked as contributing artists to the song, when in reality it's just some trash trap beat made by some no-name pr...

  • Newbie
  • ...hitty, but whatever.  There should be a mechanism to report this user. When you right click the artist and click report, there is a section for "Deceptive Content" which fits this scenario.&n...
  • Julian
  • Moderator
  • 86 Views
  • 1 replies
  • 1 likes
  • 86 Views
  • 1 replies
  • 1 likes

Superuser Contribution Where does Spotify replenish his music library? / Откуда Spotify пополняет свою фонотеку?

Today I decided to get nostalgic and listen to the popular singer of the 90s in Russia, Vlad Stashevsky, and what was my surprise when, in the middle of the song, I heard an advertisement for the group on the Russian social network VKontakte. https:/...

  • Newbie
  • Today I decided to get nostalgic and listen to the popular singer of the 90s in Russia, Vlad Stashevsky, and what was my surprise when, in the middle of the song, I heard an advertisement for the gro...
  • Ver
  • Moderator
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

[Community][Podcasts] Cancel and delete Joe Rogan for spreading disinformation.

Joe Rogan spreads disinformation, ie., lies, about Covid. Spotify chose to maintain his account and let Neil Young remove his music. Free speech does not require maintenance of lying. You cannot legally yell "Fire" in a movie theater. Platforms have ...

  • Visitor
  • Joe Rogan spreads disinformation, ie., lies, about Covid. Spotify chose to maintain his account and let Neil Young remove his music.  Free speech does not require maintenance of lying.  You...
  • Novy
  • Moderator
  • 206 Views
  • 2 replies
  • 22 likes
  • Community
    Podcasts
  • 206 Views
  • 2 replies
  • 22 likes

[Community][Social] Needless death

I cancelled Spotify because, although I love the app, I can’t support allowing the moronic Josh Rogan to spread deadly anti vax misinformation for personal profit

  • Newbie
  • I cancelled Spotify because, although I love the app, I can’t support allowing the moronic Josh Rogan to spread deadly anti vax misinformation for personal profit 
  • 37 Views
  • 0 replies
  • 1 likes
  • Community
    Social
  • 37 Views
  • 0 replies
  • 1 likes

[Community][Social] Times they are a changing

I've been a Spotify premium member for many years. To witness that Spotify prioritizes the speeches of a far-right loudmouth over the rich music legacy of Neil Young is outrageous. Time to cancel subscription and move to Pandora.

  • Casual Listener
  • I've been a Spotify premium member for many years. To witness that Spotify prioritizes the speeches of a far-right loudmouth over the rich music legacy of Neil Young is outrageous. Time to cancel sub...
  • 36 Views
  • 0 replies
  • 0 likes
  • Community
    Social
  • 36 Views
  • 0 replies
  • 0 likes

STOP MISINFORMATION NOW! SHAME ON SPOTIFY!

I am completely disgusted that my favorite app Spotify is on the wrong side of history and is choosing to allow someone to peddle dangerous lies that could cost thousands of lives. To have removed Neil Young instead of flagging misinformation of Joe ...

  • Visitor
  • I am completely disgusted that my favorite app Spotify is on the wrong side of history and is choosing to allow someone to peddle dangerous lies that could cost thousands of lives. To have removed Ne...
  • 41 Views
  • 0 replies
  • 5 likes
  • 41 Views
  • 0 replies
  • 5 likes

[Podcasts] Joe Rogan

Add misinformation pop up to Joe Rogan podcast.

  • Visitor
  • Add misinformation pop up to Joe Rogan podcast.
  • 36 Views
  • 0 replies
  • 3 likes
  • Podcasts
  • 36 Views
  • 0 replies
  • 3 likes

Get rid of joe rogan

Keep Neil Young, Joe Rogan down the drain do what's right for the community, for people's health. Rogan spreads misinformation, people are harmed by it. Neil Young is an icon to multiple generations, and he's right about Rogan. Easy decision.

  • Visitor
  • Keep Neil Young,  Joe Rogan down the drain     do what's right for the community, for people's health. Rogan spreads misinformation, people are harmed by it. Neil Young is an icon ...
  • 53 Views
  • 0 replies
  • 6 likes
  • 53 Views
  • 0 replies
  • 6 likes

Superuser Contribution Track radio not available (Playlist Deleted?)

PlanPremiumCountryNetherlandsDeviceMultiplatformOperating SystemWin 10, Android 11, iOS 15 My Question or IssueHi! When selecting "Go to song radio" for the following track "track spotify:track:0tadBEpYN4YIBDWcvV2Mfq" A message pops up stating that t...

  • Casual Listener
  • Plan Premium Country Netherlands Device Multiplatform Operating System Win 10, Android 11, iOS 15   My Question or Issue Hi!  When selecting "Go to song radio" for the following ...
  • Novy
  • Moderator
  • 538 Views
  • 4 replies
  • 0 likes
  • 538 Views
  • 4 replies
  • 0 likes