Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
PlanPremiumCountryGermanyDeviceXiaomi RedMi Note 9sOperating SystemLinux Mint My Question or IssueI found an album with a silent title. It's a DJ mix and therefore ruins the whole mix. Album Link:https://open.spotify.com/intl-de/album/3hbcO6dQh34HUT0...
Plan Premium Country Germany Device Xiaomi RedMi Note 9s Operating System Linux Mint My Question or Issue I found an album with a silent title. It's a DJ mix and therefore ruins the ...
Regular
290 Views
2 replies
1 likes
PlanPremiumCountryLithuaniaDeviceiPhone 16 ProOperating SystemiOS 18.3.1 My Question or IssueI have lived in the UK and had ALWAYS/EVERY DAY had Spotify DJ on. This is where I'd find new songs, new artists and would add that into my liked song playli...
Plan Premium Country Lithuania Device iPhone 16 Pro Operating System iOS 18.3.1 My Question or Issue I have lived in the UK and had ALWAYS/EVERY DAY had Spotify DJ on. This is where ...
Spotify Star
384 Views
1 replies
1 likes
I can’t see what’s going on I can just hear it.
I can’t see what’s going on I can just hear it.
Spotify Star
151 Views
1 replies
0 likes
I missed Spotify 2024 summary, can I go back and see it now?
I missed Spotify 2024 summary, can I go back and see it now?
Spotify Star
313 Views
1 replies
1 likes
Won't play no matter what I tryNew zealand https://open.spotify.com/show/57VpfLG99CjKmREJ2Fvqyj?si=_C74P-V0Ri-cLnbltA8nFQ
Won't play no matter what I try New zealand https://open.spotify.com/show/57VpfLG99CjKmREJ2Fvqyj?si=_C74P-V0Ri-cLnbltA8nFQ
Moderator
220 Views
2 replies
0 likes
PlanPremiumCountryNorwayDeviceIphone 11Operating SystemIOS 17.6.1 My Question or IssueI have had Premium for years, but had to go one month with free the recent month. After changing back to premium my albums, playlist or anything i played while in m...
Plan Premium Country Norway Device Iphone 11 Operating System IOS 17.6.1 My Question or Issue I have had Premium for years, but had to go one month with free the recent month...
Moderator
252 Views
1 replies
0 likes
How can I change the Spanish lyrics on my song from Spanish to English.
How can I change the Spanish lyrics on my song from Spanish to English.
Spotify Star
277 Views
2 replies
1 likes
PlanPremiumCountryUSADeviceiPhone 14My Question or IssueI’m curious if buying top up hours unlocks audiobooks that are over the 15hr limit for as long as I have enough extra hours to cover it, or if I have to purchase any locked audiobook directly?
Plan Premium Country USA Device iPhone 14 My Question or Issue I’m curious if buying top up hours unlocks audiobooks that are over the 15hr limit for as long as I have enough extr...
Moderator
239 Views
1 replies
0 likes
I can’t submit a picture here but you have an inappropriate Ad that says “**bleep**” twice that my young children heard. Pop Apologists Ad - get rid of it. I think it’s disgusting you support ads that curse especially when children listen to this. It...
I can’t submit a picture here but you have an inappropriate Ad that says “**bleep**” twice that my young children heard. Pop Apologists Ad - get rid of it. I think it’s disgus...
175 Views
0 replies
0 likes
Why do you allow this misogynist/ sexual predator to have content on Spotify, read the room and remove it.
Why do you allow this misogynist/ sexual predator to have content on Spotify, read the room and remove it.
Music Fan
4055 Views
28 replies
36 likes
PlanFreeCountryUnited StatesDeviceGoogle Pixel 6 ProOperating SystemAndroid 15 My Question or IssueMy Release Radar suddenly became locked behind premium. I can still listen to the songs in it but I can't choose what I want to listen to specifically....
Plan Free Country United States Device Google Pixel 6 Pro Operating System Android 15 My Question or Issue My Release Radar suddenly became locked behind premium. I can still listen ...
Moderator
381 Views
4 replies
0 likes
There seems to be a mix-up concerning James Williams and James D-train Williams. Some music are also listed under D-Train. I believe that the story witten about James Williams is incorrect.
There seems to be a mix-up concerning James Williams and James D-train Williams. Some music are also listed under D-Train. I believe that the story witten about James Williams is incorrect.
Moderator
205 Views
1 replies
0 likes
My original songs are missing! How do I get them back?
My original songs are missing! How do I get them back?
Moderator
336 Views
1 replies
0 likes
I noticed a photo of mine was used as a cover image for a song and the artist has no right over it and never asked for permission. I want the photo taken down
I noticed a photo of mine was used as a cover image for a song and the artist has no right over it and never asked for permission. I want the photo taken down
Spotify Star
320 Views
1 replies
0 likes
I have been able to find Run the Jewels' 1st and 4th albums (respectively called "Run the Jewels" and "RTJ4") that are not clean which is what I want. However, I have had difficulty finding the same for their 2nd and 3rd albums (respectively "Run the...
I have been able to find Run the Jewels' 1st and 4th albums (respectively called "Run the Jewels" and "RTJ4") that are not clean which is what I want. However, I have had difficulty finding the same ...
Spotify Star
158 Views
1 replies
0 likes
CountryGermanyDevice(Macbook Pro late 2016)Operating System(MacOS Monterey) My Question or IssueI wonder, how to request Spotify to add a song that's not on the platform yet. Like the motion picture soundtrack from "Vigilante" by Jay Chattaway. Youtu...
Country Germany Device (Macbook Pro late 2016) Operating System (MacOS Monterey) My Question or Issue I wonder, how to request Spotify to add a song that's not on the platform yet. Lik...
Spotify Star
259 Views
1 replies
0 likes
The offline spotify website does not work for me. I hope that someone knows how to download music from Spotify .
The offline spotify website does not work for me. I hope that someone knows how to download music from Spotify .
Moderator
310 Views
1 replies
0 likes
https://open.spotify.com/track/5l6ex5y6a5Nc2ZJW2EHchb?si=11517becc8454986
https://open.spotify.com/track/5l6ex5y6a5Nc2ZJW2EHchb?si=11517becc8454986
Spotify Star
336 Views
1 replies
0 likes
"Twelve Deadly Cyns...and Then Some" compilation album by Cyndi Layuper has wrong year, it was released in 1994.
"Twelve Deadly Cyns...and Then Some" compilation album by Cyndi Layuper has wrong year, it was released in 1994.
Moderator
178 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceiPhone 14Operating SystemiOS 18 My Question or IssueHi, not sure if this is the right place to post but today I saw this test playlist visible in the playlist suggestions below my playlist. Wanted to bring visibility to th...
Plan Premium Country USA Device iPhone 14 Operating System iOS 18 My Question or Issue Hi, not sure if this is the right place to post but today I saw this test playlist visi...
Moderator
153 Views
1 replies
0 likes
