Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
Today I went into the Jazz Section and the New Releases section has disappeared. All that is left if playlists. Why? I don't want Spotify to leave me me with no choice but to listen to a playlist that someone else decided the content for. Why is it s...
...hat someone else decided the content for. Why is it such a pain to list the new releases as they are released and then let me choose? If Spotify wants to (or their record company owners force them) t...
Casual Listener
753 Views
5 replies
0 likes
I have a Question for anyone who has an answer, we pay for Spotify premium I know that only cover it for personal use. But we also pay for a BMI license and a SECAT license. Would that generally cover us for using Spotify in our business
I have a Question for anyone who has an answer, we pay for Spotify premium I know that only cover it for personal use. But we also pay for a BMI license and a SECAT license. Would that generally cove...
Not applicable
878 Views
4 replies
0 likes
Ok so like i have over 6,000 songs in a playlist and i really do not feel like going through all of them and adding them to my liked songs one by one, how can i do this without a computer? And clicking the 'add to another playlist' thing doesn't work...
Ok so like i have over 6,000 songs in a playlist and i really do not feel like going through all of them and adding them to my liked songs one by one, how can i do this without a computer? And clicki...
Visitor
1070 Views
2 replies
1 likes
Howdy. I am trying to help out an artist, Janey Street, who is not that familiar with Spotify and similar sites. One of her albums, "The Street Less Traveled" used to be on Spotify, but is no longer. This is an album that she owns independently, i.e....
Howdy. I am trying to help out an artist, Janey Street, who is not that familiar with Spotify and similar sites. One of her albums, "The Street Less Traveled" used to be on Spotify, but is no longer....
Moderator
498 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
378 Views
3 replies
0 likes
Hi! im on spotify and my two playlists are both public. however when I look at my account from someone else's account I see neither of my playlists show up. i was trying to send someone a playlist and it said "page not found" what can I do?
Hi! im on spotify and my two playlists are both public. however when I look at my account from someone else's account I see neither of my playlists show up. i was trying to send someone a playlist an...
Visitor
9664 Views
8 replies
1 likes
PlanPremiumCountryCanada i was wondering why Elton John's Sleeping with the Past album is not available on Spotify in Canada. It's available on other streaming platforms. Thanks
Plan Premium Country Canada i was wondering why Elton John's Sleeping with the Past album is not available on Spotify in Canada. It's available on other streaming platforms. Than...
Regular
1292 Views
6 replies
0 likes
Hola hago este post porque hay algunas canciones que necesito en Spotify y no las tienen disponibles y no sé por qué medio solicitarlas. Algunas de ellas son:Ella es azul - VolovánShe is love - ParachuteNada personal - Ximena Sariñana feat. Jesús Nav...
Hola hago este post porque hay algunas canciones que necesito en Spotify y no las tienen disponibles y no sé por qué medio solicitarlas. Algunas de ellas son: Ella es azul - Volován She is love - P...
Visitor
17097 Views
20 replies
5 likes
I'm eagerly awaiting these and it has taken quite some time now.
I'm eagerly awaiting these and it has taken quite some time now.
Visitor
2660 Views
2 replies
3 likes
Plan: Premium, Country: US, Device: ThinkStation, OS: Windows 11 My Question or IssueI would love it if Spotify made the following songs by the Blossoms available so I can add them to my playlist:"I Ain't Got To Love Nobody Else""Break Your Promise""...
...laylist: "I Ain't Got To Love Nobody Else" "Break Your Promise" "I Gotta Tell It" "Too Late To Say You're Sorry" "Hard To Get" Thank you for the content you've already made available.&n...
Moderator
221 Views
1 replies
0 likes
Hi, I’m based in New Zealand and have a Premium account. I can search for and see The Rolling Stones' official artist page and albums, but when I press play on any of their tracks (like "Paint It Black"), a completely unrelated song plays instead.My ...
Hi, I’m based in New Zealand and have a Premium account. I can search for and see The Rolling Stones' official artist page and albums, but when I press play on any of their tracks (like "Paint It Bla...
Moderator
256 Views
1 replies
0 likes
Every Sunday, Spotify gives me the "Happy Sunday!" rack loaded with Christian music playlists. I'm not into Christian music, am not even Christian. Is there a way to disable it?
Every Sunday, Spotify gives me the "Happy Sunday!" rack loaded with Christian music playlists. I'm not into Christian music, am not even Christian. Is there a way to disable it?
Casual Listener
13605 Views
30 replies
36 likes
Good morning, folks!I'd like to know who (department (?)) is responsible for creating "This Is Artist/Band" playlists and, also, how can I, a mere mortal, interfere or influence in favor of the creation of a "This Is" of a specific band - Heidevolk, ...
Good morning, folks! I'd like to know who (department (?)) is responsible for creating "This Is Artist/Band" playlists and, also, how can I, a mere mortal, interfere or influence in favor of the cre...
Newbie
51019 Views
14 replies
5 likes
Blood On the Dance Floor has been removed for content, but you keep Michael Jackson, Chris Brown, and others with hateful, violent, sexual content. I do not believe it's fair that Blood has been removed when you keep Michael freaking Jackson with his...
Blood On the Dance Floor has been removed for content, but you keep Michael Jackson, Chris Brown, and others with hateful, violent, sexual content. I do not believe it's fair that Blood has b...
Visitor
1232 Views
3 replies
3 likes
I just noticed through shuffle play that one of my most favorite songs has been switched to a completely different version that isn't nearly as good. It used to sound like this on Spotify: Now it sounds like this: What the **bleep** happened, and how...
I just noticed through shuffle play that one of my most favorite songs has been switched to a completely different version that isn't nearly as good. It used to sound like this on Spotify: ...
Casual Listener
22021 Views
14 replies
3 likes
I have an issue playing just one song: https://open.spotify.com/track/6YL6xbtpHddu3YdTaItRqk?si=f4d7f6235e954f9b It plays silent. I don't think it should be silent. Plan PremiumCountry BulgariaDevice Macbook Pro 2022
I have an issue playing just one song: https://open.spotify.com/track/6YL6xbtpHddu3YdTaItRqk?si=f4d7f6235e954f9b It plays silent. I don't think it should be silent. Plan Prem...
Spotify Star
242 Views
1 replies
0 likes
So the band Casting Crowns (1.5m monthly listeners) has all but ONE album available on Spotify.... It isn't even their oldest one. Why would this be? Please help me out, they're my favourite band and I just wanna listen to ALL their music (Album is c...
So the band Casting Crowns (1.5m monthly listeners) has all but ONE album available on Spotify.... It isn't even their oldest one. Why would this be? Please help me out, they're my favourite band and...
Visitor
879 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or We have recently subscribed for a duo account. I used to have a single account. How does my husban...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or We have...
Spotify Star
201 Views
1 replies
0 likes
Spotify will become more expensive but still after so many years of promises no hifi.I have 0% interest in podcasts, audiobooks, music videos, lyrics & even spotify's famous algorithm. I put on the album I want or playlist I made & that's it.All sugg...
Spotify will become more expensive but still after so many years of promises no hifi. I have 0% interest in podcasts, audiobooks, music videos, lyrics & even spotify's famous algorithm. I put on...
Spotify Star
329 Views
1 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, Fo no reason, explicit podcasts would show up on my home page which is embarrassing when ...
...his platform and Spotify believes it's customer should have right to choose their content.
Visitor
2170 Views
7 replies
9 likes
