Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Music playing randomly on devices

Music playing randomly on devices

 

Plan

Free

America

 

Device

(Samsung A50, Amazon Echo, TVs)

 

My Question or Issue

We will be watching TV  and the show/movie will stop playing and then spotify will open up and start playing music. The songs that are playing are not the music I listen to (chill hiphop/Lo-Fiy?) but it's showing up on my Spotify account. It does this on any tv device that has spotify. I'll also walk into a room or be trying to sleep when my alexa echo device will start playing the music. It's been doing this for about a week or so and I don't know how to fix it. help?

Reply
1 Reply

Hi @Destiny46608,

 

Thanks for posting in the Spotify Community!

 

If you notice suspicious activity on your Spotify account (such as music playing without your control), I would highly recommend following all the steps outlined in this support article in order to secure your account.

 

I also highly recommend reading this support article regarding measures that you can take to protect your Spotify account.

 

Let me know if you have any other questions, and have a good day!

AdamDamonSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts