My tour dates are not appearing on the correct Spotify artist page. How to fix that?

[Skylė]

My tour dates are not appearing on the correct Spotify artist page. I contacted Songkick ant they told everythink is OK on they side, but the decision about how and where dates are displayed is determined by Spotify. What should I do next to make Tour Dates appers on my artist page? 

My artist page link:  https://open.spotify.com/artist/3MKJMYrpJlncmp5u5yuf7q

[user-removed]

@Skylė

Hello:

You might have to contact Spotify | Artists through the Contact Us link below if there are issues getting correct tour date information on the correct artist page: https://www.spotifyartists.com/contact-us/, Might also help if you provide the correct current Artist profile link you have, and also provide the Artist profile link your Tour Dates are showing up at, unless I misunderstood this part of your post here, "My tour dates are not appearing on the correct Spotify artist page."? When contacting Spotify | Artists.

I did find this small bit of information on the Spotify | Artists support page link below about Tour information: https://www.spotifyartists.com/guides/#integrate-songkick-tour-dates. You might double check that everything is correctly setup through Tourbox for your Artist page tour information, and that everything is pointing to the correct Artist page?

[Skylė]

Sorry if I was not clear enough. I mean my tour dates are not appearing at all on my Spotify artist page (I don't have any information if my tour dates appears on some other artist page). 
And I can't to contact Spotify | Artists through the Contact Us link (https://www.spotifyartists.com/contact-us/) because they do accept question on particular 5 topics only (Tour dates is not the one from the list.)...

[user-removed]

@Skylė

Hello:

How about using the pull down tab option 1 of "I have a promotional inquiry"? And then select from the pull down tab option 2 of Musician, where input fields are provided for your artist information, as well as an Information box to the right where you can go into details about the tour dates / tour information content issues you are having on your artist page?

[Skylė]

I did as advised, but after few days of waiting no answer yet. Keep waiting...

[Skylė]

Still waiting... 

[Melody · Accepted solution]

Hey there @Skylė!

We're sorry to hear this.

We've just dropped you a private message. Can you take a look, and send over a little more info? Don't worry, we'll get that chased up for you 🙂

Thanks, and take care.

/M

[PablogoO]

I have to events not showing on my Spotify "PablogoO"

https://www.songkick.com/festivals/2001714-hard-rock-cafe-viva-rock-latino-2017/id/31220039-hard-roc...

Can you help with that?

[hankfontaine]

Hi Melody,

My band The Fontaines have an upcoming concert that is listed on the wrong artist profile.

Concert: https://www.songkick.com/concerts/33084644-fontaines-at-teragram-ballroom

CORRECT Spotify profile:

spotify:artist:4scUVWtzeVzjTop2fkGRfz

https://open.spotify.com/artist/4scUVWtzeVzjTop2fkGRfz?si=Je1Ww9XLSqKT_7SBHe9OIA

Please rectify ASAP, we are really trying to push tix for this via Spotify!  Thanks 🙂

Hank

[zerosonico]

THAT was marked as SOLVED!?

[gulibucich]

Dear Melody,

I have the same problem. I'm Nahuel Carfi, from Argentinian label Elefante en la Habitación!

We've created the Songkick event for a "misi" concert, bit it doesn't appear on Spotify.

Can you help us?

- Songkick: https://www.songkick.com/concerts/39293137-misi-ar-at-club-atletico-fernandez-fierro

- "misi" on Spotify: https://open.spotify.com/artist/0tesD8qAyHigntJ7C25rk6?si=64EqW8rlQqS8RY-svMXbIg