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Sound Capsule

Sound Capsule

Plan

Premium

Country

Brazil

Device

(Moto Edge 30 neo 5g)

Operating System

(Android)

 

My Question or Issue

At mid June the Spotify's sound capsule stopped showing how much time was listened in each of the 5 top artists. I tried installing Spotify in another device but it still didn't show the information.

Could you please check this?

Screenshot_20240802-140027.png
Reply
1 Reply

i spoke to a few customer service reps. and they've told me that they're temporarily removing the sound capsule feature. Till Aug 1st, I could see the time spent listening to music and each artist etc, until last night. I had spent an all-nighter and this morning I went to check how many hours I'd listened to music. unfortunately, none of it got "saved" so I spoke to them and found out that they've removed it... ik... heartbreaking...

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