Spotify adding/removing songs on its own plus smart shuffle annoyances.

[levistonehocker]

Plan

Premium

Country

US

Device

Samsung Galaxy S21 Ultra

Operating System

My Question or Issue

My Spotify adds songs to and removes songs from my Playlist on its own. I'll go to find a song I want to play and it's gone when I knew I had it added. Or I'll be on Playlist and an unfamiliar song plays, I check and it's added to my Playlist when I know I had never added it. Very tired of these things happening. My Spotify also happens to add songs in on "smart shuffle recommendations" when I clearly have smart shuffle turned off for the Playlist I am in. And yes, of course it goes ahead and usually adds that song to my Playlist. 

[Ivelina]

Hey @levistonehocker,

Thanks for posting in the Community!

Have you tried any troubleshooting steps so far such as logging out > logging back in twice in a row for example? This step can help resync your device and account so you can start here. 

On another note, did you notice when this started happening? Was it after an update of the app for example and does the issue persist on another device? Does it happen with multiple playlists or with a specific one?

We'll be on the lookout for your response 🙂

[levistonehocker]

Yes. I have tried the logging in and out. It started with the update that
got rid of the ability to "enhance" the Playlist (which was so much better
than smart shuffle) and replaced it with the current "smart shuffle"
option.

[Ivelina]

Thanks for the response, @levistonehocker.

Just to make sure I understand you correctly, does the Smart Shuffle button turn itself on after some time even if you've disabled it or does the button stay disabled, but you're still seeing songs being added to your playlist via Smart Shuffle?

It'd be great if you could also send a screenshot or two of how things look like from your end so we can take a look. You can attach them to your next response by using the Insert image option in the post editor (just make sure not to send any private info).
 

Hope to hear from you soon!

[levistonehocker]

It will just throw in a song here or there while I'm listening while smart
shuffle remains off for the Playlist. The song will have the plus button on
it because it belongs to no Playlist of mine. Then, after the song plays,
if I don't skip it, it automatically adds the song to that particular
Playlist. I can tell which songs it does this with because a) I know which
songs I have, and b) it won't be added to my liked songs, I always add
songs to both the Playlist and my liked songs. It just did this this
morning to me

[Ivelina]

Appreciate the cooperation, @levistonehocker.

To continue investigating, could you let us know if this happens across your devices or only on the mobile phone? If this happens only on a specific device, could you send us a screenshot where we can see the playlist with the songs that weren't added by you? Also, does this happen only with a specific playlist or multiple ones?

An additional step you can try is to disable Autoplay to see if that'll change the behavior of the app. If it's enabled, you'd hear recommended songs when you have songs in the play queue.

Keep us posted.

[levistonehocker]

I've attached an screenshot. "The **bleep** Song" by Sum 41 is the song I
haven't added myself.

[Yordan]

Looks like the screenshot failed to attach @levistonehocker.

Could you give it another try and instead send a short screen recording which captures the described behavior in action? That way we can get a clear idea of what's happening on your end.

If you're unable to attach it here in your reply, you can also upload it to a cloud like Google Drive and share the URL - just make sure the file is accessible by anyone with the link.

In the meantime, it's worth checking if there are any apps connected to your Spotify account and removing them temporarily to see if that does the trick. If you suspect that your account has been compromised, I strongly recommend securing it by following the steps here.

Cheers!

[levistonehocker]

I can't take a recording of Spotify adding a song because I don't know when
it adds a song I just stumble upon them while I'm playing music. I also,
for the life of me, cannot figure out how you don't understand "what's
going on on my end". I'll be in a Playlist and discover the damn thing has
added a few songs on its own accord. That's it. That simple. I don't know
when it does this. I'm also not doing this back and forth anymore, clearly
nothing is going to come of this and this is way more annoying than Spotify
adding and removing songs from Playlists.