Spotify's own genre mix combines 3 languages in the k-pop, j-pop and mandpop mix

[hello671]

Plan

Premium

Country

Europe

Device

iPhone SE 2020, Windows

Operating System

iOS 16, Windows 10

My Question or Issue

Spotify's own genre mix (k-pop, j-pop and mandopop mix) combines the languages in the playlists. At the beginning of these mixes it worked and it separated the 3 languages. But now it combines them together. I get Korean and Chinese in the j-pop mix, Korean in the mandopop mix. But the k-pop mix isn't affected. It is both on my iPhone and Windows.

[Lyubka]

Hey @hello671,

Thank you for reaching out here in the Community!

First up, we'd recommend logging out and then logging back in two times in a row on your devices. It sounds a bit odd, but it forces a sync between the account and your devices.

If you still experience this, it might be caused by an issue with your device's cache. Not to worry, performing a clean reinstall of the app on both devices should help you solve this. It'll get you the latest app version with all necessary updates and fixes and will remove any corrupted files from previous installations.

Keep in mind that you'll need to re-download your offline music and podcasts afterwards.

Let us know how things work out,

Cheers!

[hello671]

I did all of those and it didn't work @Lyubka

[Eni]

Hey @hello671, 

Thanks for your reply. 

Would you mind sending us the URI of the playlists you mentioned? We'll take a closer a look. 

We'll be waiting for your reply. 

[hello671]

kpop mix: https://open.spotify.com/playlist/37i9dQZF1EQpesGsmIyqcW?si=c9ec62c258d84092

jpop mix: https://open.spotify.com/playlist/37i9dQZF1EQoowv2cDraCW?si=815f7123c4324bfe

mandopop mix: https://open.spotify.com/playlist/37i9dQZF1EQpwudUiy0F5a?si=9da4962acd2c4ab0

[AlejaR]

Hey @hello671,

Thanks for your reply and for the info shared.

We'd like to gather some additional details here. Just to confirm, would you mind checking if perhaps you've added some additional content to listen to on your queue? It's possible you have some other playlist or songs in the queue ready to start playing. So, we'd recommend you check if there's something on the queue to play next. If yes, you can clear the queue, you first have to locate it by following the steps in this article. Then you can hit the Clear queue button to see if you notice any difference. 

On another note, have you enabled the Enhance feature while streaming these playlists? If yes, please deactivate to check if you notice any difference. You can read more about the enhance feature in this article.

Keep us in the loop!

[hello671]

I have checked both and I haven't used those features when listening to these playlists. My queue was always empty and I didn't turn on the enhance feature.

[OscarDC]

Hey @hello671,

Thank you for keeping in contact and for the info shared.

We've tried to replicate the issue on our end, but since those playlists are "Made for you", the tracks may vary between accounts.

Taking this into account, would you mind sending some screenshots where we can see the songs with the wrong language included on your J-pop and Mando-pop mixes, along with the URI of those songs to continue investigating? This will give us a better look at the issue.

We'll be on the lookout.

[hello671]

Hi since a few days there is also some jpop tracks in the mandopop mix whereas before that was not the case. Just to let it know. If there is a need for more examples just let me know.

Here is the URL's:

mandopop mix
heaven: https://open.spotify.com/track/3U6avVr8ubNg0B5VB6TPf1?si=616f7bad9088470c
i got love: https://open.spotify.com/track/1qcWe8WuPOXdaXg34Lw5tw?si=edd70f519a9c4c47
ooh baby: https://open.spotify.com/track/60MFHXJsnjJtdMElmnE44C?si=2bb863a776054b52

jpop mix
secrets: https://open.spotify.com/track/25c0iiE0EMtiVMWWQ3JYFZ?si=daf8947eddc542c9
trauma: https://open.spotify.com/track/1kvcWkI3m8L6F7EFheV8lM?si=6264eb78f8964d42
happy to die: https://open.spotify.com/track/6uqCeKTelOn7w42jeEqDpk?si=75e1a707f65e4441
6.白媚生: https://open.spotify.com/track/7aogwEcVV2pzfbDdzbxM3z?si=6b4f1df6eec24079
down: https://open.spotify.com/track/0hCN8CN4XwpnVxCUvUuRu7?si=3ee0e3bec1844bdc
just love: https://open.spotify.com/track/1JYumffldxoPtGhe7HN8Mx?si=e1f5468a8a5e48ee

[Lyubka]

Hey @hello671,

Thanks for getting back to us!

We appreciate you taking the time to share your feedback with us and we'll make sure to pass it onto the right team, as we always strive to improve your experience.

Hopefully you'll see if it gets improved but we can't guarantee when or if this will be solved!
 

Cheers!