Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 60931 Views
  • 47 replies
  • 106 likes
  • 60931 Views
  • 47 replies
  • 106 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 282176 Views
  • 2353 replies
  • 1936 likes
  • 282176 Views
  • 2353 replies
  • 1936 likes

Superuser Contribution Is it a bug

In Spotify free version, if I hear the same song many times, ads are not coming

  • Casual Listener
  • In Spotify free version, if I hear the same song many times, ads are not coming  
  • Saranya2
  • Casual Listener
  • 467 Views
  • 2 replies
  • 0 likes
  • 467 Views
  • 2 replies
  • 0 likes

Superuser Contribution Feel like Genres need to chill out a bit.

I really feel like there are too many genres on Spotify to the point where it literally doesn't even matter anymore. You just pick a word and shove a couple of songs, regardless of association and it's a new genre. 'Otacore' used to mean generally an...

  • Regular
  •   I really feel like there are too many genres on Spotify to the point where it literally doesn't even matter anymore. You just pick a word and shove a couple of songs, regardless of associatio...
  • iinkhat
  • Regular
  • 680 Views
  • 3 replies
  • 1 likes
  • DreamSMP
    genres
    too many genres
  • 680 Views
  • 3 replies
  • 1 likes

Joe Rogan - Harmful Information Dissemination?

What is Spotify prepared to do regarding this type of communication from Podcast Host Joe Rogan? https://www.washingtonpost.com/nation/2020/09/18/joe-rogan-antifa-oregon-fires/?hpid=hp_morning-mix-8-12-rr1_mm-rogan%3Ahomepage%2Fstory-ans - "The backl...

  • Visitor
  • What is Spotify prepared to do regarding this type of communication from Podcast Host Joe Rogan? https://www.washingtonpost.com/nation/2020/09/18/joe-rogan-antifa-oregon-fires/?hpid=hp_morning-mix-...
  • alexS1590
  • Regular
  • 6752 Views
  • 79 replies
  • 75 likes
  • 6752 Views
  • 79 replies
  • 75 likes

Superuser Contribution Why did Spotify remove private mode in web view, and then blatantly ignore user requests?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have asked for a private mode in web view for years now. Every post / ask is marked as not ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • CarlosE
  • Moderator
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spammer users adding songs to my list

Hi Community, I have a public playlist for shared with my gf and since months ago there are someone creating new users and adding me songs from Pekusone every month or less. This is a spam for increasing the reproductions!! I have blocked some users ...

  • Newbie
  • Hi Community,   I have a public playlist for shared with my gf and since months ago there are someone creating new users and adding me songs from Pekusone every month or less. This is a spam f...
  • Ver
  • Spotify Legend
  • 1558 Views
  • 4 replies
  • 0 likes
  • 1558 Views
  • 4 replies
  • 0 likes

Superuser Contribution Return to playlist after song

Hello! is there an option that spotify continues with a particular playlist if you clicked a song that's not in that playlist? Now wenn i choose to listen to a song from a artist that is not in my playlist, wenn the song ends it continues to play tha...

  • Visitor
  • Hello!   is there an option that spotify continues with a particular playlist if you clicked a song that's not in that playlist?   Now wenn i choose to listen to a song from a artist th...
  • Yordan
  • Moderator
  • 2342 Views
  • 3 replies
  • 2 likes
  • playlist continue
  • 2342 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution What happened to Labrinth's "I'm Tired" from the Euphoria Soundtrack?

A few days ago I was able to easily access one of Labrinth's Euphoria Season 2 Soundtrack singles "I'm Tired", which was also tied to another single "Yeh I f*ckin' did it" in a single (Sorry of that was confusing), suddenly upon discovery, I'm Tired ...

  • Casual Listener
  • A few days ago I was able to easily access one of Labrinth's Euphoria Season 2 Soundtrack singles "I'm Tired", which was also tied to another single "Yeh I f*ckin' did it" in a single (Sorry of that ...
  • Jeremy
  • Spotify Legend
  • 18523 Views
  • 1 replies
  • 12 likes
  • Social & Random
  • 18523 Views
  • 1 replies
  • 12 likes

Superuser Contribution Discover weekly has not updated this Monday

I've been listening to the discover playlist pretty much every week for the past three years and it has worked great. It usually switches over to a new version at around 5 past midnight on Monday for me. This week however it hasn't updated and we're ...

  • Newbie
  • I've been listening to the discover playlist pretty much every week for the past three years and it has worked great. It usually switches over to a new version at around 5 past midnight on Monday for...
  • Ver
  • Spotify Legend
  • 362 Views
  • 3 replies
  • 0 likes
  • 362 Views
  • 3 replies
  • 0 likes

Superuser Contribution Discover Weekly is very stale

Plan PremiumCountry USADevice iPhone 12Operating System iOS 14 The Discover Weekly algorithm seems to have decided I'm a sleepy white hipster. Gives me a boring and narrow range that doesn't nearly represent the diversity of my library. Had a similar...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 12 Operating System iOS 14   The Discover Weekly algorithm seems to have decided I'm a sleepy white hipster. Gives me a boring and narrow range t...
  • Yordan
  • Moderator
  • 2166 Views
  • 6 replies
  • 3 likes
  • 2166 Views
  • 6 replies
  • 3 likes

Superuser Contribution Disappearing songs

Hello All -- I fully support Spotify's decision to stand by Joe Rogen and free speech principles, and I couldn't care less about Neil Young. Rather, I'm annoyed I have lost some of my best music on Spotify in recent months due to artists "disappearin...

  • Newbie
  • Hello All -- I fully support Spotify's decision to stand by Joe Rogen and free speech principles, and I couldn't care less about Neil Young.  Rather, I'm annoyed I have lost some of my best musi...
  • Jeremy
  • Spotify Legend
  • 645 Views
  • 2 replies
  • 0 likes
  • Discovery & Promo
    Music Discussion
    music exchange
  • 645 Views
  • 2 replies
  • 0 likes

Solved!! How to turn on recomended albums ?

PlanPremiumCountry DeviceSamsung S20 FEOperating SystemAndroid My Question or IssueHello, Sometimes I can see the "Recommended albums for you" section when I opened Spotify.But after I make another choice, This section disappears and does not come ba...

  • Casual Listener
  •     Plan Premium Country   Device Samsung S20 FE Operating SystemAndroid    My Question or Issue Hello,  Sometimes I can see the "Recommended albums for you"...
  • shirinchesan
  • Casual Listener
  • 871 Views
  • 2 replies
  • 0 likes
  • 871 Views
  • 2 replies
  • 0 likes

[Community][Podcasts] Cancel and delete Joe Rogan for spreading disinformation.

Joe Rogan spreads disinformation, ie., lies, about Covid. Spotify chose to maintain his account and let Neil Young remove his music. Free speech does not require maintenance of lying. You cannot legally yell "Fire" in a movie theater. Platforms have ...

  • Visitor
  • Joe Rogan spreads disinformation, ie., lies, about Covid. Spotify chose to maintain his account and let Neil Young remove his music.  Free speech does not require maintenance of lying.  You...
  • Novy
  • Moderator
  • 514 Views
  • 2 replies
  • 22 likes
  • Podcasts
  • 514 Views
  • 2 replies
  • 22 likes

Superuser Contribution Songs greyed out in playlist only but playable from album

PlanFreeCountryGermanyDeviceWeb BrowserOperating SystemUbuntu My Question or IssueSince yesterday, all songs from one particular album are greyed out in my playlist. I understand that can happen if content is removed. However, I can play the songs ju...

  • Regular
  • ...I understand that can happen if content is removed. However, I can play the songs just fine if I go directly to the album and play them from there. Removing the songs from my playlist and re-adding t...
  • Alex
  • Spotify Legend
  • 1533 Views
  • 14 replies
  • 4 likes
  • music
  • 1533 Views
  • 14 replies
  • 4 likes

Is there a way to get discounted off my subscription so I don't have to subsidize Joe Rogan?

Family plan Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)I'm offended that my part of my premium membership goes towards subsidizing Joe Rogan's podcast, which perpetuates a l...

  • Music Fan
  • Family plan   Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I'm offended that my part of my pre...
  • johnkramer
  • Music Fan
  • 849 Views
  • 2 replies
  • 1 likes
  • 849 Views
  • 2 replies
  • 1 likes

Spotify Censorship of Joe Rogan Experience Podcast CONFIRMED!!! Still No Responses from Spotify.

Any Response At All to this Spotify? I've been waiting for any response for over 2 months now. See Original related post linked below. Your short-sighted, self-righteous, authoritarian, nanny-like Censorship has been confirmed by your own now exclusi...

  • Music Fan
  • ...riginal Post that has never ever been addressed by Spotify: https://community.spotify.com/t5/Content-Questions/All-Platforms-Podcasts-Social-Other-Select-Joe-Rogan-Episodes/m-p/5163529
  • perlguy
  • Regular
  • 1820 Views
  • 4 replies
  • 2 likes
  • censorship
    Hypocrisy
    joe rogan
    Joe rogan experience
    JRE
    platform
    podcast
    Podcasts
    Political Correctness
    rogan
    Safetyism
    Woke
    Wokeness
  • 1820 Views
  • 4 replies
  • 2 likes

[Social] Spotify is no longer friendly to me

I was until now a strong advocate of Spotify in face of its fierce competition. Because they were (almost) the first to offer music streaming, I felt it was good to stick with them and cheers for "the underdog" facing the GAFA. And this, despite the ...

  • Visitor
  • I was until now a strong advocate of Spotify in face of its fierce competition. Because they were (almost) the first to offer music streaming, I felt it was good to stick with them and cheers for "th...
  • user-removed
  • Not applicable
  • 482 Views
  • 1 replies
  • 3 likes
  • Social
  • 482 Views
  • 1 replies
  • 3 likes

Superuser Contribution 70 some jre episodes missing.

Can't find Bill burr, Kyle kulinski, theo von, and MANY more. Is this a glitch or is my Spotify subscription ending this month?

  • Newbie
  •   Can't find Bill burr, Kyle kulinski, theo von, and MANY more. Is this a glitch or is my Spotify subscription ending this month?
  • Alex
  • Spotify Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

[Podcasts] Fire Joe Rogan

Joe Rogan is actively spreading misinformation about the COVID-19 pandemic and endorsing medically harmful treatments. His behavior will cause people to die if it hasn’t already. Given his show is funded by Spotify, this means that Spotify is funding...

  • Visitor
  • Joe Rogan is actively spreading misinformation about the COVID-19 pandemic and endorsing medically harmful treatments. His behavior will cause people to die if it hasn’t already. Given his show is fu...
  • bartciccolini
  • Casual Listener
  • 1740 Views
  • 16 replies
  • 15 likes
  • 1740 Views
  • 16 replies
  • 15 likes

Boss **bleep** is explicit can u please ban it sorry about the curses I completely apologize

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • HellishAbyss
  • Roadie
  • 386 Views
  • 4 replies
  • 0 likes
  • 386 Views
  • 4 replies
  • 0 likes