Announcements

Help Wizard

Step 1

NEXT STEP

Content Questions

Start a topic

Forum Posts

Solved!!Superuser Contribution An artist's album is available on Spotify but not listed under it's albums

PlanPremiumCountryPanamaDeviceXiaomi Mi A3, Essential PH-1, PCOperating SystemAndroid 11, Android 10, Windows 10 My Question or IssueThe Album "El Jardin de los Presentes" exists here: El Jardin de los Presentes · Invisible (spotify.com) and I can li...

  • Casual Listener
  • Plan Premium Country Panama Device Xiaomi Mi A3, Essential PH-1, PC Operating System Android 11, Android 10, Windows 10   My Question or Issue The Album "El Jardin de los Presentes" ex...
  • Ivan
  • Spotify Legend
  • 340 Views
  • 4 replies
  • 1 likes
  • 340 Views
  • 4 replies
  • 1 likes

Superuser Contribution Music automatically stops on my account

PlanPremiumCountryBelgiumDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 (Pie), OneUi 1.0 My Question or Issue Hello,I have a problem since yesterday, on the mobile app or with the web browser, and on any device, it is the same, when I play a mu...

  • Casual Listener
  •   Plan Premium Country Belgium Device Samsung Galaxy Note 8 Operating System Android 9 (Pie), OneUi 1.0   My Question or Issue   Hello, I have a problem since yesterday, o...
  • CarlosE
  • Moderator
  • 351 Views
  • 4 replies
  • 0 likes
  • 351 Views
  • 4 replies
  • 0 likes

Superuser Contribution Music CONSTANTLY pausing when playing through chromecast

PlanPremiumCountryDenmark DeviceSamsung galaxy note 9 Operating SystemAndroid, the newest dont remember the name. My Question or IssueWhen I am using spotify and casting to my chromecast it keeps pausing the music. This has been an issue for a LONG t...

  • Casual Listener
  • Plan Premium Country Denmark  Device Samsung galaxy note 9  Operating System Android, the newest dont remember the name.  My Question or Issue When I am using spotify and cast...
  • Eni
  • Moderator
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Spotify branding for my band's promotional ad

My band is about to run an instagram ad promoting our upcoming single (which will be on Spotify). Are we allowed to use the logo in the short video when showing what platforms it will be available on? I'm not sure if this classifies as commercial use...

  • Casual Listener
  • My band is about to run an instagram ad promoting our upcoming single (which will be on Spotify).  Are we allowed to use the logo in the short video when showing what platforms it will be availa...
  • beccadoesmusic
  • Composer
  • 412 Views
  • 1 replies
  • 0 likes
  • artist
    branding guidelines
  • 412 Views
  • 1 replies
  • 0 likes

Why does the JRE podcast have unskippable ads even with premium? And why is it so slow?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Kindly add Malayalam Albums: 'Guppy' and 'Neelakasham Pachakadal Chuvanna Bhoomi'kadal Chuvanna

Hi, Kindly add these Malayalam albums(movie titles); 1. GuppyRelease date: 5 August 2016 (India)Director: Johnpaul GeorgeMusic director: Vishnu Vijay 2. Neelakasham Pachakadal Chuvanna BhoomiRelease date: 8 August 2013 (India)Director: Sameer ThahirM...

  • Newbie
  • Hi,   Kindly add these Malayalam albums(movie titles);   1. Guppy Release date: 5 August 2016 (India) Director: Johnpaul George Music director: Vishnu Vijay   2. Neelakasham P...
  • TreyAnastasio
  • Spotify Star
  • 579 Views
  • 1 replies
  • 0 likes
  • Need these songs and albums
  • 579 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Album became unavailabe - The Shocking Miss Emerald

PlanPremiumCountryHungaryDeviceall my devicesOperating Systemall OS My Question or IssueHi,I recently experienced that great album of Caro Emerald became unavailable. I've been listening to it time-by-time not lately but a few months ago. Artist's ot...

  • Casual Listener
  • Plan Premium Country Hungary Device all my devices Operating System all OS   My Question or Issue Hi, I recently experienced that great album of Caro Emerald became unavailable. I've ...
  • chr77
  • Casual Listener
  • 511 Views
  • 2 replies
  • 0 likes
  • 511 Views
  • 2 replies
  • 0 likes

Superuser Contribution NPR News Now headlines hourly updates no longer available?

Plan: PremiumCountry: USADevice: iPhone 11 ProOperating System: iOS 14My issue is: NPR News Headlines hourly update is no longer available. Is this temporary or permanent? And why did it go away?

  • Casual Listener
  • Plan: Premium Country: USA Device: iPhone 11 Pro Operating System: iOS 14 My issue is: NPR News Headlines hourly update is no longer available. Is this temporary or permanent? An...
  • Jeremy
  • Spotify
  • 471 Views
  • 3 replies
  • 0 likes
  • 471 Views
  • 3 replies
  • 0 likes

Lobo's "Who'll Stop The Rain" Is Not Playing

Dear Spotify, Hi! How are you doing today? I hope you're doing well today. I have an issue. I tried to play Lobo's cover version of Creedence Clearwater Revival song called, "Who'll Stop The Rain." But it is not available to play. Is there anything y...

  • Newbie
  • Dear Spotify,    Hi! How are you doing today? I hope you're doing well today. I have an issue. I tried to play Lobo's cover version of Creedence Clearwater Revival song called, "Who'll Sto...
  • Bequer
  • Casual Listener
  • 282 Views
  • 1 replies
  • 1 likes
  • 282 Views
  • 1 replies
  • 1 likes

Solved!! Album doesn't play

PlanFreeCountryUSAOperating SystemWindows 10 My Question or IssueI am having trouble playing the following album: https://open.spotify.com/album/7uvIpRZwYC5ETnNd5FzpCC (Live in Tel Aviv by Pardes). The play button is missing from all of the songs. Th...

  • Casual Listener
  • Plan Free Country USA Operating System Windows 10   My Question or Issue I am having trouble playing the following album: https://open.spotify.com/album/7uvIpRZwYC5ETnNd5FzpCC  (Liv...
  • musicman80
  • Casual Listener
  • 444 Views
  • 4 replies
  • 0 likes
  • 444 Views
  • 4 replies
  • 0 likes

Superuser Contribution Music name problem

PlanPremiumCountrySouth koreaDevicePCOperating SystemWIndows 10 My Question or IssueI use Spotify in South Korea, and the title of the music in Korean is also in English, so it's uncomfortable. I wonder why it's all in English and if it's going to ch...

  • Newbie
  • Plan Premium Country South korea Device PC Operating System WIndows 10   My Question or Issue I use Spotify in South Korea, and the title of the music in Korean is also in English, so ...
  • Alex
  • Moderator
  • 544 Views
  • 1 replies
  • 1 likes
  • 544 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to remove an artist from home

Despite I’ve blocked Adele on my spotify account long time ago, Adele playlists keep on comparing on screen, as “for Adele fans”, which clearly I am not. It happens every single day and it’s the only artist on my spotify that doesn’t “rotate”, it nev...

  • Casual Listener
  • Despite I’ve blocked Adele on my spotify account long time ago, Adele playlists keep on comparing on screen, as “for Adele fans”, which clearly I am not. It happens every single day and it’s the only...
  • Ver
  • Spotify Legend
  • 8344 Views
  • 7 replies
  • 2 likes
  • 8344 Views
  • 7 replies
  • 2 likes

Superuser Contribution minutes listened to an artist

PlanFreeCountryUnited KingdomDeviceiPhone XROperating SystemiOS 14.3 My Question or Issue- if an artist is featured on a song but isn’t the lead artist, will the minutes listened to that featured artist still go up?

  • Casual Listener
  • Plan Free Country United Kingdom Device iPhone XR Operating System iOS 14.3   My Question or Issue - if an artist is featured on a song but isn’t the lead artist, will the minutes...
  • Jeremy
  • Spotify
  • 428 Views
  • 1 replies
  • 0 likes
  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify TV App Watch Joe Rogan on 80" Flat Screen?

None of the below information is required. However, the moreWhy cant the Spotify TV app play The Joe Rogan experience,? This cannot still be true can it ,?? in the year 2021. ? I'm not going to hold my phone and watch the show on a 1 in by 1-in pop u...

  • Newbie
  • ...he company is going after this kind of talent and not even have the right app infrastructure for customers to be able to enjoy the content. This is your 2021 they must think they can't think that the c...
  • Mihail
  • Spotify Legend
  • 206 Views
  • 1 replies
  • 1 likes
  • 206 Views
  • 1 replies
  • 1 likes

Premium

Why am i being made to listen to adverts during a podcast when i'm paying £9.99 for premium?

  • Newbie
  • Why am i being made to listen to adverts during a podcast when i'm paying £9.99 for premium?
  • Heythatsme
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Solved!! Not getting email to reset password

I accidently logged out of my account and forgot my password and I did the whole password reset thing but I never got the email I checked all my folders and I waited a few days but still I got nothing, so I had to create a whole new account but now I...

  • Regular
  • I accidently logged out of my account and forgot my password and I did the whole password reset thing but I never got the email I checked all my folders and I waited a few days but still I got nothin...
  • TreyAnastasio
  • Spotify Star
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

interruption in my music

PlanPremiumCountry DeviceIphone SE, computer LENOVOOperating SystemIOS and windows My Question or IssueHello, Since today when I am listening music on my iphone it keeps interrupting. even with the music I had download. when I put my phone on air pla...

  • Casual Listener
  • Plan Premium Country   Device Iphone SE, computer LENOVO Operating System IOS and windows   My Question or Issue Hello,  Since today when I am listening music on my iphone i...
  • Billy-J
  • Spotify Star
  • 202 Views
  • 3 replies
  • 0 likes
  • 202 Views
  • 3 replies
  • 0 likes

Superuser Contribution Albums pages don't have tracks, Artists page don't show discography

PlanPremium (Family)CountrySingaporeDeviceSamsung Galaxy A51 Operating SystemAndroid 10 My Question or IssueArtists such as The Cure, Stone Temple Pilots and Linkin Park don't show their discography. Albums such as Ten (Redux), Core (Super Deluxe Edi...

  • Music Fan
  • Plan Premium (Family) Country Singapore Device Samsung Galaxy A51  Operating System Android 10   My Question or Issue Artists such as The Cure, Stone Temple Pilots and Linkin Park...
  • Ver
  • Spotify Legend
  • 201 Views
  • 3 replies
  • 0 likes
  • 201 Views
  • 3 replies
  • 0 likes

Older Playlists not displaying in search, profiles, or saved lists

Plan: Both free / premiumCountry: USDevice: Mac Desktop, iOS app, at leastMultiple ways to confirm issue described below:1) Go to NPR Music's profile on Spotify. Click "Public Playlists". Scroll through the list and attempt to find "NPR Music's New M...

  • Regular
  • Plan: Both free / premium Country: US Device: Mac Desktop, iOS app, at least Multiple ways to confirm issue described below: 1) Go to NPR Music's profile on Spotify. Click "Public Playlists"....
  • SomethingNew71
  • Newbie
  • 642 Views
  • 3 replies
  • 2 likes
  • 642 Views
  • 3 replies
  • 2 likes

Superuser Contribution "Discovered On" not showing all playlists??

I looked at the "Discovered On" section for the band Soutaiseiriron, and I saw only one playlist in the section even though I recall seeing five of them there. It's also happened to this other artist Wintermute as well; my playlist used to be at the ...

  • Newbie
  • I looked at the "Discovered On" section for the band Soutaiseiriron, and I saw only one playlist in the section even though I recall seeing five of them there. It's also happened to this other artist...
  • Novy
  • Moderator
  • 532 Views
  • 1 replies
  • 1 likes
  • Help
    issue
  • 532 Views
  • 1 replies
  • 1 likes