Wrapped 2022 Gone

[ahgreene8]

When I opened Spotify last week, my Wrapped 2022 popped up - I liked the Top Songs playlist to save it and now everything is gone. I tried listening to the playlist and I received an error message, saying I no longer had access to this playlist. And when I try searching for my wrapped 2022 anything it's all gone. I deleted the app/redownloaded it, logged out/logged back in - what else can I do to get this playlist back?

[#2]

My most played song on spotify is a deleted song. So whenever I got to my 2022 wrapped most played song it doesnt show any song and I just cant remember what song it was. Anyone can help?

[MihailY]

Hey @ahgreene8,

Thanks for reaching out.

Can you please make sure you've followed the steps under Clean reinstall in this guide and let us know your device mode, OS version and Spotify version so we can investigate further?

Keep us posted.

[ahgreene8]

Yes, I have deleted and reinstalled the app according to these
insturctions.

[ahgreene8]

Sorry! Hit send too soon. 

I am only using Spotify on my iPhone 8+, iOS 16.1.1, Spotify version 8.7.90.459

[MihailY]

Hey @ahgreene8,

Thanks for getting back to us with that info.

Would it be possible to log in your account on some one else's phone (preferably an Android one) so we can check whether this is an account- or device-related issue?

Let us know how it goes.