Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 58137 Views
  • 46 replies
  • 105 likes
  • 58137 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 271023 Views
  • 2353 replies
  • 1921 likes
  • 271023 Views
  • 2353 replies
  • 1921 likes

MGMT presale

Looking for MGMT presale spotify code. I follow MGMT on Spotify and have not received a code although it says there is one available. Anyone have access to this?

  • Newbie
  • Looking for MGMT presale spotify code.  I follow MGMT on Spotify and have not received a code although it says there is one available.  Anyone have access to this?
  • 599 Views
  • 0 replies
  • 0 likes
  • MGMT
    presale
  • 599 Views
  • 0 replies
  • 0 likes

Some music available on Applemusic is not available on Spotify

For example Kate Rusby - Ghost (2014)Mckenna Mendelson Mainline I like Spotify in the way it suggests music I'd like, but if it doesn't have old music available is ground to switch. Please help me not to do that. Thanks

  • Newbie
  • For example Kate Rusby - Ghost (2014) Mckenna Mendelson Mainline   I like Spotify in the way it suggests music I'd like, but if it doesn't have old music available is ground to switch. Please...
  • stephenalex
  • Newbie
  • 244 Views
  • 2 replies
  • 0 likes
  • 244 Views
  • 2 replies
  • 0 likes

Solved!! Missing contetn

Hey, i miss a function to request missing content. Before i used Microsoft Groove and there was an option for that. And most time the song was available a week later. One song that i'm missing (in germany) is this one: https://open.spotify.com/album/...

  • Roadie
  • Hey,   i miss a function to request missing content. Before i used Microsoft Groove and there was an option for that. And most time the song was available a week later.   One song t...
  • groove2spotify
  • Roadie
  • 1018 Views
  • 2 replies
  • 0 likes
  • 1018 Views
  • 2 replies
  • 0 likes

Solved!! Beyonce Lemonade Album

Hi,Do you know when beyonce's lemonade album will be on spotify?

  • Newbie
  • Hi, Do you know when beyonce's lemonade album will be on spotify?
  • Yahyapsp
  • Casual Listener
  • 41097 Views
  • 14 replies
  • 1 likes
  • R&B
  • 41097 Views
  • 14 replies
  • 1 likes

Solved!! What Is Not Explicit Should Be Explicit

When I go around finding music, I find something I want to listen, but when I find a song that does not say "Explicit" I click on that track and then I hear a bunch of potty language. You need to get some more music with clean lyrics and please have ...

  • Music Fan
  • When I go around finding music, I find something I want to listen, but when I find a song that does not say "Explicit" I click on that track and then I hear a bunch of potty language. You need to get...
  • Pokegamer129
  • Newbie
  • 6673 Views
  • 6 replies
  • 2 likes
  • 6673 Views
  • 6 replies
  • 2 likes

Separate Artist with Same Name

I noticed this with the band "JR JR", which was previously called "Dale Earnhardt Jr Jr". Searching for the original name brings up an artist page with 5 songs, but nothing else and no link to the main artist page (which is under the new name). I was...

  • Newbie
  • I noticed this with the band "JR JR", which was previously called "Dale Earnhardt Jr Jr". Searching for the original name brings up an artist page with 5 songs, but nothing else and no link to t...
  • DownBear
  • Roadie
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Avatar's Albums: Black Waltz and Hail the Apocalypse

Hi Guys! please bring back Avatar's Albums: Black Waltz and Hail the Apocalypse. I can't stand YouTube's Quality. Thank you!

  • Visitor
  • Hi Guys! please bring back Avatar's Albums: Black Waltz and Hail the Apocalypse. I can't stand YouTube's Quality. Thank you!
  • Hubo
  • Community Legend
  • 786 Views
  • 1 replies
  • 5 likes
  • Android
    Desktop
    iOS
    Web Player
  • 786 Views
  • 1 replies
  • 5 likes

Spotify cahnges track alone

So, my Spotify account changes the track alone, and it says that a device that i don't know who it is is connected. I have changed password and signed out everywhere, but nothing changes. Pls help.PD: I'm not premium even.

  • Casual Listener
  • So, my Spotify account changes the track alone, and it says that a device that i don't know who it is is connected. I have changed password and signed out everywhere, but nothing changes. Pls help. ...
  • Hubo
  • Community Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Playlist listen

Is there a way to go to playlists recommendations before you listen to another playlist for example I listen to a chill playlist that I made I got the all out 70s playlist and some other lists but I didn’t listen to them so I listen to another playli...

  • Roadie
  • Is there a way to go to playlists recommendations before you listen to another playlist for example I listen to a chill playlist that I made I got the all out 70s playlist and some other lists but I ...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Archive of Morning Commute playlist from February 2017?

Hi all, Does anyone have an archive of the Morning Commute playlist from around February 2017 of last year? I was traveling at the time and had some songs I enjoyed, but forgot to save them to a personal playlist, and now the songs have been replaced...

  • Visitor
  • Hi all,   Does anyone have an archive of the Morning Commute playlist from around February 2017 of last year?   I was traveling at the time and had some songs I enjoyed, but forgot to s...
  • 376 Views
  • 0 replies
  • 0 likes
  • 376 Views
  • 0 replies
  • 0 likes

What is the process of deciding what music is published to Spotify?

Hey!So, when you or your label wants to publish music to spotify, how does that all work? On soundcloud anyone can upload music directly, but on spotify it's obviously more difficult. What determines what should be uploaded? Is it even by a human, or...

  • Newbie
  • Hey! So, when you or your label wants to publish music to spotify, how does that all work? On soundcloud anyone can upload music directly, but on spotify it's obviously more difficult. What determin...
  • user-removed
  • Not applicable
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Same name, same account, different artists

Hi, my name is Francesco Gatto and I put my first song, "13", today on Spotify.But there's a problem. In the same artist account there are song from another artists, that is called like me, Francesco Gatto. There are two albums, and every song from t...

  • Casual Listener
  • Hi, my name is Francesco Gatto and I put my first song, "13", today on Spotify. But there's a problem. In the same artist account there are song from another artists, that is called like me, Frances...
  • user-removed
  • Not applicable
  • 593 Views
  • 1 replies
  • 0 likes
  • 593 Views
  • 1 replies
  • 0 likes

Unplayable song

Im on premium but there is song which i want to play but there's no play button. And the words are in grey. i can add it to playlist but i can't play it. help me *look attachment*

  • Casual Listener
  • Im on premium but there is song which i want to play but there's no play button. And the words are in grey. i can add it to playlist but i can't play it. help me 😞 *look attachment*
  • Nadiahsshaharud
  • Casual Listener
  • 1282 Views
  • 2 replies
  • 0 likes
  • 1282 Views
  • 2 replies
  • 0 likes

Add songs to existing artist

How do we get songs added. The artist I want is on here but not the specific song. I want 'So others may live' by Atreyu

  • Newbie
  • How do we get songs added. The artist I want is on here but not the specific song. I want 'So others may live' by Atreyu
  • FrancescoGatto
  • Casual Listener
  • 570 Views
  • 4 replies
  • 0 likes
  • 570 Views
  • 4 replies
  • 0 likes

There are secret albums on the platform, what gives for this tidbit?

Let me explain: (Also if I posted this in the wrong area, I'm sorry, first post :/) So a couple of months ago I downloaded an Album that wasn't avaliable on Spotify [JAY-Z - The Bluprint], interestingly enough, I hadn't noticed this before but most l...

sdfg.png
  • Casual Listener
  • Let me explain: (Also if I posted this in the wrong area, I'm sorry, first post :/)   So a couple of months ago I downloaded an Album that wasn't avaliable on Spotify [JAY-Z - The Bluprint], i...
  • badhaircutboy
  • Newbie
  • 1903 Views
  • 3 replies
  • 0 likes
  • 1903 Views
  • 3 replies
  • 0 likes

Can't find a song

https://www.watzatsong.com/en/name-that-tune/537987.htmlHello, you can listen to it here, is the mc over the song and can't found it. please help

  • Newbie
  • https://www.watzatsong.com/en/name-that-tune/537987.html Hello, you can listen to it here, is the mc over the song and can't found it. please help 😄 
  • Endomatriix
  • Casual Listener
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

Duplicate Album "ghost" Entry in Spotify Search

For some reason the entire album Poets of the Fall - Temple of Thought (Bonus Edition) appears twice in the search results, of which one does not appear on the Artist page. They are both exactly the same. The entire album has seperate entries to the ...

  • Visitor
  • For some reason the entire album Poets of the Fall - Temple of Thought (Bonus Edition) appears twice in the search results, of which one does not appear on the Artist page. T...
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
  • 0 replies
  • 0 likes

When is discover weekly excanged?

When does discover weekly change?I ususally save the songs I like the most from the list, on sunday evenings. However, sometimes the next weeks list is automatically uploaded before I’m done -and before the next week even has begun!

  • Newbie
  • When does discover weekly change? I ususally save the songs I like the most from the list, on sunday evenings. However, sometimes the next weeks list is automatically uploaded before I’m done -and b...
  • Jack
  • Roadie
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Seamless tracks for opera please

In the early days of LPs, ambient vibration could cause the stylus to skip, but the long-play format usually allowed concept albums or whole symphonic movements to be heard without interruption. Does Spotify realise that operas, for example, should i...

  • Newbie
  • In the early days of LPs, ambient vibration could cause the stylus to skip, but the long-play format usually allowed concept albums or whole symphonic movements to be heard without interruption. Does...
  • 242 Views
  • 0 replies
  • 0 likes
  • complaint
  • 242 Views
  • 0 replies
  • 0 likes