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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

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  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 55993 Views
  • 46 replies
  • 105 likes
  • 55993 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 261008 Views
  • 2353 replies
  • 1913 likes
  • 261008 Views
  • 2353 replies
  • 1913 likes

Clean / non-explicit versions

Hi, Are there playlists that contain only the clean versions - specifically the UK Charts, but also other playlists/genres? Any help appreciated.

  • Casual Listener
  • Hi,   Are there playlists that contain only the clean versions - specifically the UK Charts, but also other playlists/genres?   Any help appreciated.
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

[Desktop] Equalizer for the Desktop Version

Hi, Are there playlists that contain only the clean versions - specifically the UK Charts, but also other playlists/genres? Any help appreciated.

  • Casual Listener
  • Hi,   Are there playlists that contain only the clean versions - specifically the UK Charts, but also other playlists/genres?   Any help appreciated.    
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Bathory album "Octagon" has mistaken songs

And again mehttps://open.spotify.com/album/0h5wdT9OdhABgaDOyto6eXThis album plays songs but not under correct titles. Example: under "Sociopath" title actually plays song called "Grey"https://www.youtube.com/watch?v=VxhCtijW8Vs (Even times are the sa...

  • Visitor
  • And again me https://open.spotify.com/album/0h5wdT9OdhABgaDOyto6eX This album plays songs but not under correct titles. Example: under "Sociopath" title actually plays song called "Grey" https:/...
  • MattSuda
  • Spotify Star
  • 675 Views
  • 1 replies
  • 0 likes
  • 675 Views
  • 1 replies
  • 0 likes

Solved!! Customer Service

So I sent spotify an email regarding an album with the wrong information (specifically, it was listed in the wrong year). However, instead of responding with a fix, Spotify sent a generic email telling me to go on their FAQ page or twitter page. Than...

Screen Shot 2016-03-28 at 4.20.29 AM.png
  • Regular
  • So I sent spotify an email regarding an album with the wrong information (specifically, it was listed in the wrong year). However, instead of responding with a fix, Spotify sent a generic email telli...
  • MattSuda
  • Spotify Star
  • 424 Views
  • 1 replies
  • 0 likes
  • 424 Views
  • 1 replies
  • 0 likes

music add request

Please add the song Ganpat by Mika Singh to spotify

  • Newbie
  • Please add the song Ganpat by Mika Singh to spotify
  • Soundofus
  • Spotify Star
  • 271 Views
  • 2 replies
  • 1 likes
  • 271 Views
  • 2 replies
  • 1 likes

Quality of the following song: Bang my head (ft. Sia & Fetty Wap) poor

Considering the popular nature of the above captioned song - it is completely frustrating to have to listen to a sub par version of the song on Spotify (when all my other songs are crystal clear) - not to mention that it 4/5 times just randomly stops...

  • Newbie
  • Considering the popular nature of the above captioned song - it is completely frustrating to have to listen to a sub par version of the song on Spotify (when all my other songs are crystal clear) - n...
  • 406 Views
  • 0 replies
  • 0 likes
  • 406 Views
  • 0 replies
  • 0 likes

Soundtrack radio/genre

Hi, simple question, I have not seen a OST genre in Spotify, at least in the PC client. I tried searching genre:OST genre:sountrack genre:films but nothing came up. Does anyone know if that category exists in Spotify, and how to reach it? Thanks!

  • Regular
  • Hi, simple question, I have not seen a OST genre in Spotify, at least in the PC client. I tried searching genre:OST genre:sountrack genre:films but nothing came up. Does anyone know if that category ...
  • user-removed
  • Not applicable
  • 285 Views
  • 5 replies
  • 1 likes
  • 285 Views
  • 5 replies
  • 1 likes

Solved!! Wrong album information

Everytime I try to report an album with the wrong information, spotify just keeps replying with a generic email (attached below). How else can I report these types of bugs then?

Screen Shot 2016-03-28 at 3.47.37 PM.png
  • Regular
  • Everytime I try to report an album with the wrong information, spotify just keeps replying with a generic email (attached below). How else can I report these types of bugs then?
  • Maxim
  • Spotify Star
  • 475 Views
  • 3 replies
  • 0 likes
  • 475 Views
  • 3 replies
  • 0 likes

Duplicate artist (Kino + Кино)

Hi,These 2 artists:https://open.spotify.com/artist/4NdNgVunt8RqVQUzWFh6cBandhttps://open.spotify.com/artist/2jkl2xJVm71azWAgZKyf42are in fact the same Soviet band, just one has its name written with latin letters. Also the latin one has song names tr...

  • Casual Listener
  • Hi, These 2 artists: https://open.spotify.com/artist/4NdNgVunt8RqVQUzWFh6cB and https://open.spotify.com/artist/2jkl2xJVm71azWAgZKyf42 are in fact the same Soviet band, just one has its name wri...
  • AK28
  • Casual Listener
  • 562 Views
  • 2 replies
  • 0 likes
  • 562 Views
  • 2 replies
  • 0 likes

Song that I want

I would like to have Pajarito del Amor whit Carla Morrison, someone has it?

  • Visitor
  • I would like to have Pajarito del Amor whit Carla Morrison, someone has it?
  • user-removed
  • Not applicable
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! How do I report an album being under the wrong artist?

So I came across a band, the first album they have on spotify is a jazz album, the band is a thrash metal band. I can see the confusion, but I'm sure it needs sorting.

  • Newbie
  • So I came across a band, the first album they have on spotify is a jazz album, the band is a thrash metal band. I can see the confusion, but I'm sure it needs sorting.
  • saved
  • Roadie
  • 550 Views
  • 3 replies
  • 0 likes
  • 550 Views
  • 3 replies
  • 0 likes

missing songs

I figured out that the album "Narrenkönig" from artist "Schandmaul" does not work in the spotify desktop client. I have premium and can find the album and tracks but it says "Song not available. When the data is on your computer you can import it." a...

  • Casual Listener
  • I figured out that the album "Narrenkönig" from artist "Schandmaul" does not work in the spotify desktop client. I have premium and can find the album and tracks but it says "Song not available. When...
  • mjg9770
  • Casual Listener
  • 705 Views
  • 2 replies
  • 0 likes
  • Desktop
    desktop app
    desktop client
    desktop version
    missing album
    missing songs
    Missing Track
    Narrenkönig
    Schandmaul
  • 705 Views
  • 2 replies
  • 0 likes

More Logic

Spotify should put on 5am by Logic and a few of his eariler albums/songs. Thanks

  • Newbie
  • Spotify should put on 5am by Logic and a few of his eariler albums/songs. Thanks
  • Maxim
  • Spotify Star
  • 371 Views
  • 1 replies
  • 0 likes
  • Logic(best rapper)
  • 371 Views
  • 1 replies
  • 0 likes

Why Doesn't Spotify have Radiohead's "In Rainbows"?

I just always found it strange that Spotify has every other Radiohead album except for In Rainbows. I would assume that if the artist didn't want their music on Spotify, they wouldn't let them have any of it. It's strange to me that only one album is...

  • Newbie
  • I just always found it strange that Spotify has every other Radiohead album except for In Rainbows. I would assume that if the artist didn't want their music on Spotify, they wouldn't let them have a...
  • Soundofus
  • Spotify Star
  • 1272 Views
  • 4 replies
  • 0 likes
  • Alternative
    artist
    Band
    music
    Other
  • 1272 Views
  • 4 replies
  • 0 likes

Music

Hey can you guys add (panda spanish version)

  • Newbie
  • Hey can you guys add (panda spanish version)
  • user-removed
  • Not applicable
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Three Days Grace

I'm currently wondering why every album by Three Days Grace is on Spotify except the 'Life Starts Now' record. How can that be???

  • Casual Listener
  • I'm currently wondering why every album by Three Days Grace is on Spotify except the 'Life Starts Now' record. How can that be???
  • user-removed
  • Not applicable
  • 543 Views
  • 3 replies
  • 0 likes
  • 543 Views
  • 3 replies
  • 0 likes

I DONT APPRECIATE MARIJUANA ADS!

HOW IN THE WORLD DID YOU GET MY BROWSER HISTORY???I DONT THINK YOU SEND MY GRANDMA ADS FOR WEED SEEDLINGS! DONT YOU KNOW ANY LIMITS?I WANT A **bleep**ING ANSWER!

  • Newbie
  • HOW IN THE WORLD DID YOU GET MY BROWSER HISTORY??? I DONT THINK YOU SEND MY GRANDMA ADS FOR WEED SEEDLINGS! DONT YOU KNOW ANY LIMITS? I WANT A **bleep**ING ANSWER!
  • user-removed
  • Not applicable
  • 337 Views
  • 2 replies
  • 0 likes
  • 337 Views
  • 2 replies
  • 0 likes

Missing DJ continues mixes 99% of the time.

I am finding that spotify is getting worst when it's coming to electronic music.You get most of the tracks, but never the continues mixes that should be included in the albums, compared to google music and apple music. Don't you guys pay the same to ...

  • Casual Listener
  • I am finding that spotify is getting worst when it's coming to electronic music.You get most of the tracks, but never the continues mixes that should be included in the albums, compared to google mus...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Alternative Mood is now just Indie!

Hi everyone, I just realized they have removed Alt, fromt the Indie/alt mood. Please please make Alt its own mood. I do not like a lot of the Indie playlists, and rely on the relativly few Alt playlists for my music inspiration. It would also be nice...

  • Newbie
  • Hi everyone,   I just realized they have removed Alt, fromt the Indie/alt mood. Please please make Alt its own mood. I do not like a lot of the Indie playlists, and rely on the relativly few A...
  • Shake-a-Hoof
  • Roadie
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

Solved!! Why this playlist is unavailable and when it'll be available again

I've been looking for this playlist for a while now, and I finally found it, but it seems to be unavailable. I was wondering if someone knew why, and what alternatives I had, because I can't find these songs anywhere else as part of any other album o...

  • Newbie
  • I've been looking for this playlist for a while now, and I finally found it, but it seems to be unavailable. I was wondering if someone knew why, and what alternatives I had, because I can't find the...
  • Soundofus
  • Spotify Star
  • 1778 Views
  • 1 replies
  • 0 likes
  • 1778 Views
  • 1 replies
  • 0 likes