Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
Hello. I would like to add the full album of Big whisky and the groogrux King that is NON live. There is already this album but it's live.
Hello. I would like to add the full album of Big whisky and the groogrux King that is NON live. There is already this album but it's live.
Spotify Star
235 Views
1 replies
0 likes
not able to view play history and playlist has been updated since a couple of day. Is there a way to get a list of songs out that playlist before it got updated? The playlist is called "The Winter Chill". It has been updated 6 days ago i think. pleas...
not able to view play history and playlist has been updated since a couple of day. Is there a way to get a list of songs out that playlist before it got updated? The playlist is called "The Winter Ch...
Spotify Star
273 Views
1 replies
0 likes
where do i request a song?ADD Pergunta Boba by Jorge e Matheus
where do i request a song? ADD Pergunta Boba by Jorge e Matheus
Spotify Star
603 Views
3 replies
0 likes
Please, Can Spotify ADD the song "Pergunta Boba" by Jorge e Matheus ?
Please, Can Spotify ADD the song "Pergunta Boba" by Jorge e Matheus ?
Spotify Star
456 Views
2 replies
0 likes
This track is not by Matt Simons, yet it is supposed to be his #2 most popular song: spotify:track:5JzpyVGEXe87V15jPg883K It's pretty awful actually.
This track is not by Matt Simons, yet it is supposed to be his #2 most popular song: spotify:track:5JzpyVGEXe87V15jPg883K It's pretty awful actually.
Spotify Star
325 Views
1 replies
0 likes
Please add the song "Diablo" by him it's my favorite. And add the album K.I.D.S and Faces.
Please add the song "Diablo" by him it's my favorite. And add the album K.I.D.S and Faces.
Spotify Star
892 Views
2 replies
1 likes
Could you add Always be Mine by Malino, thanks!
Could you add Always be Mine by Malino, thanks!
Spotify Star
208 Views
1 replies
0 likes
Hi, I was told by customer support to suggest new artists through here.The artist is: "Sidney e Orquestra de Astor"This is an example of one of the songs: https://www.youtube.com/watch?v=uLuMwE_ZGrU&list=PLuGF-NWg4B6HVLlNYPOx4sUA7cfS8ppqU&index=8http...
Hi, I was told by customer support to suggest new artists through here. The artist is: "Sidney e Orquestra de Astor" This is an example of one of the songs: https://www.youtube....
Spotify Star
415 Views
1 replies
0 likes
Hi, I'm used to a pretty functional "Radio Mode" from Google Play Music. On Spotify this feature is sadly very far from functional.I'm mainly talking about "Song" based radio, but it applies to Genre based as well. Here is what happens: I start a Son...
Hi, I'm used to a pretty functional "Radio Mode" from Google Play Music. On Spotify this feature is sadly very far from functional. I'm mainly talking about "Song" based radio, but it appli...
Not applicable
417 Views
2 replies
0 likes
Ja vstretil vas "I've met you" gets "Traditional" as artist, beccause of the way you labelled it, in stead of Lakatos
Ja vstretil vas "I've met you" gets "Traditional" as artist, beccause of the way you labelled it, in stead of Lakatos
Not applicable
332 Views
1 replies
0 likes
@__spo__ Team Is there a way to choose the Genres I'm interested in, and then get only the new releases for that Genre shown in the Android app? That would be pretty useful. Qobuz allows me to do it that way. I listen to Classical music and some Film...
@__spo__ Team Is there a way to choose the Genres I'm interested in, and then get only the new releases for that Genre shown in the Android app? That would be pretty useful. Qobuz allows m...
Not applicable
3108 Views
1 replies
0 likes
I am listening to one of the audiobooks available on spotify and there are parts in the recording that are garbled. I can go over more specifics if need be but I was wondering if there was some way to report content that is faulty in some way. I was ...
...o report content that is faulty in some way. I was not able to locate an option within the spotify program for pc to do this. The specific recording is of The Great Gatsby as narrated by M...
Not applicable
668 Views
1 replies
0 likes
No entiendo por qué en la cuenta de mi hermano aparecen todos los álbumes de miley cyrus y a mí no
No entiendo por qué en la cuenta de mi hermano aparecen todos los álbumes de miley cyrus y a mí no
1039 Views
0 replies
0 likes
I see that there are some The Whitlams albums on Spotify, which is most excellent! I was hoping that we could also get Love This City (1999). Thanks!
I see that there are some The Whitlams albums on Spotify, which is most excellent! I was hoping that we could also get Love This City (1999). Thanks!
Not applicable
375 Views
1 replies
0 likes
It might sound strange, but really, I don't understand why only playlists can be selected for the offline mode on the pc? Why not songs, albums, artists?
It might sound strange, but really, I don't understand why only playlists can be selected for the offline mode on the pc? Why not songs, albums, artists?
Not applicable
595 Views
3 replies
0 likes
Hello,can someone explains me why some album (here Miami Vice OST) is available in web spotify player (if I type in google Miami Vice original soundtrack spotify) but not on the mobile or desktop version ? Thx a lot ! Raphael. PS : Some track are not...
Hello, can someone explains me why some album (here Miami Vice OST) is available in web spotify player (if I type in google Miami Vice original soundtrack spotify) but not on the mobile or desktop v...
265 Views
0 replies
0 likes
So I've been noticed this problem. Spotify will skip tracks by certain artists even though the track isn't grayed out (I have it set in my settings to hide unplayable tracks). I'll try to save it, add to up next etc and each time it just completely s...
So I've been noticed this problem. Spotify will skip tracks by certain artists even though the track isn't grayed out (I have it set in my settings to hide unplayable tracks). I'll try to save it, ad...
Not applicable
419 Views
3 replies
1 likes
Kenny Wayne Shephard - Goin' Home, why is this release no longer awailible on spotify??? last checke 19.mar.2016 .... I was availible before no later than 1. mar. 2016 ... why was it removed?
Kenny Wayne Shephard - Goin' Home, why is this release no longer awailible on spotify??? last checke 19.mar.2016 .... I was availible before no later than 1. mar. 2016 ... why was it removed?
Not applicable
436 Views
3 replies
0 likes
https://play.spotify.com/album/1kAULlq6tWxzoQcnOTkWUu Hello, The names and songs are mismatched in the album "Oğuz Yılmaz - Ayrılmam Ankara'dan / 2012" Can you fix this?
https://play.spotify.com/album/1kAULlq6tWxzoQcnOTkWUu Hello, The names and songs are mismatched in the album "Oğuz Yılmaz - Ayrılmam Ankara'dan / 2012" Can you fix this?
Not applicable
347 Views
1 replies
0 likes
Dear Spotify, I have just recently lost the original tracklist of one of your Playlists published by Spotify netherlands. It's called "Acoustic Soul". It was one of my favorite playlist, suddently yesterday it got destroyed, all tracks were replaced ...
Dear Spotify, I have just recently lost the original tracklist of one of your Playlists published by Spotify netherlands. It's called "Acoustic Soul". It was one of my favorite playlist, sud...
268 Views
0 replies
0 likes
