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New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

Spotify Star

TheresaMcKenna

Newbie

78442 Views

49 replies

110 likes

  • 78442 Views
  • 49 replies
  • 110 likes

Superuser Contribution edit your shows

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs it possible to edit 'your shows' category ? I listened to a podcast for about 2 minutes ,d...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Is it p...

Yordan

Moderator

820 Views

1 replies

2 likes

  • 820 Views
  • 1 replies
  • 2 likes

Superuser Contribution Incorrect artist names

There are several artists that are displaying the wrong name on Spotify N.W.A. should be changed to N.W.A (without a period at the end) https://open.spotify.com/artist/4EnEZVjo3w1cwcQYePccay Dismemberment Plan should be changed to The Dismemberment P...

Roadie

There are several artists that are displaying the wrong name on Spotify   N.W.A. should be changed to N.W.A (without a period at the end)   https://open.spotify.com/artist/4EnEZVjo...

Vasil

Moderator

560 Views

1 replies

1 likes

  • 560 Views
  • 1 replies
  • 1 likes

Superuser Contribution How Would I Stop Some Songs From Playing In A Playlist?

PlanPremiumCountryAustraliaDeviceSamsung S22 UltraOperating SystemAndroid My Question or IssueHey guys! Ive been listening to the official Spotify guardians of the galaxy mixtape but I don't want it to play the songs from the soundtrack of the movie ...

Casual Listener

  Plan Premium Country Australia Device Samsung S22 Ultra Operating System Android    My Question or Issue Hey guys! Ive been listening to the official Spotify guardians of ...

Yordan

Moderator

467 Views

3 replies

1 likes

  • 467 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution how do I hide from my followers the profiles or pages that I follow?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehow do I hide from my followers the profiles or pages that I follow?

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue how do ...

Yordan

Moderator

2093 Views

1 replies

1 likes

  • 2093 Views
  • 1 replies
  • 1 likes

Superuser Contribution How do I get blends to update?

It’s in the title. I have a blend with my wife and daughter for when we’re all hanging around the house or in the car. It’s never updated. Not one time in two months. I’ve logged out of all 3 accounts. I’ve cleared the cache on all 3. I’ve restarted ...

Gig Goer

It’s in the title. I have a blend with my wife and daughter for when we’re all hanging around the house or in the car. It’s never updated. Not one time in two months. I’ve logged out of all 3 accou...

mikylo59

Visitor

17641 Views

13 replies

3 likes

  • 17641 Views
  • 13 replies
  • 3 likes

How to hide "Most Watched JRE Guests"

PlanPremiumCountryUSADeviceSamsungOperating SystemAndroid My Question or IssueIs there any way to hide specific content? I do not want to Joe Rogan content recommended to me. I do not want to see those who abet hate speech recommended to me. Please r...

Casual Listener

Plan Premium Country USA Device Samsung Operating System Android   My Question or Issue Is there any way to hide specific content? I do not want to Joe Rogan content recommended to me....

AWhiteBell

Newbie

440 Views

2 replies

2 likes

  • 440 Views
  • 2 replies
  • 2 likes

Why can't I buy audiobooks included in Premium?

PlanPremiumCountryUKDeviceAndroid/DesktopOperating SystemAndroid/Win11 My Question or Issue I can't purchase audiobooks that are also included in Premium. This is frustrating as a number of audiobooks I have been listening to (Wheel of Time, Way of K...

Casual Listener

Plan Premium Country UK Device Android/Desktop Operating System Android/Win11   My Question or Issue   I can't purchase audiobooks that are also included in Premium.  This i...

Alayern

Visitor

5091 Views

17 replies

10 likes

  • 5091 Views
  • 17 replies
  • 10 likes

Superuser Contribution Criar um top 50 Angola

Eu queria que o Spotify criasse também uma playlist do top 50 Angola, nos precisamos de top 50. Queremos ver nos nossos artistas também valorizados. Tem muitos países aí que têm top 50, mas nós não temos então eu peço vós um favor que criassem uma pl...

Visitor

Eu queria que o Spotify criasse também uma playlist do top 50 Angola, nos precisamos de top 50. Queremos ver nos nossos artistas também valorizados. Tem muitos países aí que têm top 50, mas nós não t...

Elena

Moderator

393 Views

1 replies

1 likes

  • 393 Views
  • 1 replies
  • 1 likes

Solved!! changing provider

PlanPremiumCountrythe NetherlandsDeviceiPhone11Operating SystemIOS My Question or Issue I will change from provider in januari. By my old provider I have acces to Spotify. My new provider doesn't offer Spotify so I have to take a subscription from Sp...

Newbie

Plan Premium Country the Netherlands Device iPhone11 Operating System IOS   My Question or Issue I will change from provider in januari. By my old provider I have acces to Spotify....

Maxim

Spotify Star

1394 Views

1 replies

0 likes

  • 1394 Views
  • 1 replies
  • 0 likes

Dat whole account

My Question or IssueHello community, is it possible to do a hard reset on my account. Because a time ago i switched to Apple Music. But now is switched back. And don’t like the music I listened to. So I would like to have the ‘algorithm’ reset if tha...

Visitor

  My Question or Issue Hello community, is it possible to do a hard reset on my account. Because a time ago i switched to Apple Music. But now is switched back. And don’t like the music I list...

kaworu_bloodpaw

Roadie

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

Julian Velard - The Planeteer album not on Spotify anymore

I just noticed one of Julian Velard's albums is not on Spotify anymore, named the Planeteer. All his other work is still available, what is the deal here?

Newbie

I just noticed one of Julian Velard's albums is not on Spotify anymore, named the Planeteer. All his other work is still available, what is the deal here?

Luke

Spotify Star

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Jams start randomly

Recently, I’ve been playing Spotify from my iPhone 13 and I’ve never had the issue before, but different people keep creating a jam(it’s happened 3-4 times in the last week) and selecting their own music or trying to shuffle my music around. This isn...

Casual Listener

Recently, I’ve been playing Spotify from my iPhone 13 and I’ve never had the issue before, but different people keep creating a jam(it’s happened 3-4 times in the last week) and selecting their own m...

dragnier

Music Fan

6278 Views

3 replies

0 likes

  • 6278 Views
  • 3 replies
  • 0 likes

Spotify Wrapped not showing all the slides, the map and the personality one are missing

PlanPremiumCountryIndiaDeviceSamsung S21FE Operating SystemAndroid 13 My Question or IssueIn the Spotify Wrapped issued, the map and personality slides are not visible. Can you check?

Newbie

Plan Premium Country India Device Samsung S21FE  Operating System Android 13    My Question or Issue In the Spotify Wrapped issued, the map and personality slides are not vis...

kaworu_bloodpaw

Roadie

714 Views

2 replies

2 likes

  • 714 Views
  • 2 replies
  • 2 likes

Is it possible to add Tom Chaplin (from Keane) to Spotify's Christmas playlists?

EN:I have been looking at the Christmas playlists that Spotify has made and they are very good but I feel that it would be good if they played Tom Chaplin's Christmas songs, with the popular Somewhere Only We Know I think Tom has earned a place in th...

Newbie

EN: I have been looking at the Christmas playlists that Spotify has made and they are very good but I feel that it would be good if they played Tom Chaplin's Christmas songs, with the popular Somewh...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Happy holydays isn't in Spotify hub in Czech republic and Slovakia in search tab

Hello.I've noticed, that Happy holydays genre isn't in Spotify hub in Czech republic and Slovakia. Please, could You contact responsive people for this? Christmas time will be soon and also, any informations about Christmas isn't viewed in home page....

Roadie

Hello. I've noticed, that Happy holydays genre isn't in Spotify hub in Czech republic and Slovakia. Please, could You contact responsive people for this? Christmas time will be soon and also, any in...

Vasil

Moderator

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution 결제 두번됨

3개월 무료체험이라면서 11990원 결제됨. 이후에 한번더 11990원 결제됨. 환불원함

Visitor

3개월 무료체험이라면서 11990원 결제됨. 이후에 한번더 11990원 결제됨. 환불원함

Joan

Moderator

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Superuser Contribution DJ Wrapped

PlanPremiumCountryUnited States of AmericaDeviceChromebook HP core i7Operating SystemVersion 119.0.6045.192My Question or IssueHELP!!! My DJ Wrapped won't turn off, whether I pause or add or remove it from my library. Every time I try to play a diffe...

Visitor

Plan Premium Country United States of America Device Chromebook HP core i7 Operating System Version 119.0.6045.192 My Question or Issue HELP!!! My DJ Wrapped won't turn off, whether I pause ...

MihailY

Moderator

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

My song got botted without my consent and now I have a strike

My song was added to a botted playlist without my consent and the streams spiked into several thousands for a few days. I immediately contacted Spotify to report this and the advisor in chat said "everything seems ok, and there's nothing we can do, w...

Music Fan

My song was added to a botted playlist without my consent and the streams spiked into several thousands for a few days. I immediately contacted Spotify to report this and the advisor in chat said "ev...

SingSongs21

Casual Listener

59339 Views

181 replies

31 likes

  • 59339 Views
  • 181 replies
  • 31 likes

Solved!! I'm premium Individual plan in US, but no 15-hour Audiobooks option?

PlanPremium Individual - Paid yearlyCountryUnited States DeviceiPhone XR, macOS, and Web playerOperating Systemios, mac My Question or IssueI learned about 15 complimentary hours of audiobooks for premium members. I am wanting to try this for the fir...

Casual Listener

Plan Premium Individual - Paid yearly Country United States   Device iPhone XR, macOS, and Web player Operating System ios, mac   My Question or Issue I learned about 15 complime...

diznang

Casual Listener

663 Views

3 replies

0 likes

Audiobooks
Premium
  • 663 Views
  • 3 replies
  • 0 likes

Superuser Contribution Procol Harum "HOME"

My Question or IssueWould love to see Procol Harum "Home" album on Spotify. Is this possible?

Visitor

My Question or Issue Would love to see Procol Harum "Home" album on Spotify.   Is this possible?

Lyubka

Moderator

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes