Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


concert notifications

concert notifications

Plan family

Free/Premium premium

Country france 


Device iphone 11 pro max

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System iOS 15.6

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue

i do not receive notifications ou emails about artist concert which I follow. I checked the app settings notifications-. 

1 Reply

Hi there @mariogalaxy,


Thank you for taking the time to post in the Community. Let's take a closer look into this.


To start with, can you let us know if you checked all of your email folders - such as the junk folder?


We'll keep an eye out for your reply.


Have a great Friday and start of your weekend 🙂 

Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

Suggested posts