Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


missing song

missing song



I am missing the song from Duncan Sheik called "View from the other side" from the Friends again album. Why am I not able to download this song?

1 Reply

Hey there @mrludwig,


Thanks for reaching out here in the Community! We moved your post from the Chat section to the help boards as its content fits better here. 


It sounds like this song might not be available in your country at the moment. Can you confirm if you're able to listen to it or if it appears grayed out?


Also, could you let us know in which country you're currently located? This can help us check if the content is actually unavailable or if this is an issue. 


We'll be on the lookout for your reply.

Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts