Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

my user name (numbers) showing instead of my name

Solved!

my user name (numbers) showing instead of my name

hi! my user name-ID (numbers) showing instead of my name, and I searched and read contents about similar issue, that they say "log in with fb", I guess I log out fb somehow so I log out-in with fb, even a deleted spotify from fb's device, and it still shows number. do I need to wait or any other things I can do?

Reply

Accepted Solutions
Marked as solution

Hey @ikothespoti!

Sounds like you might have opted out of sharing your data with Facebook. You can check this on your account page here. You should also make sure that on Facebook's end here, Spotify has to be allowed to have access to personal data.

Hope this helps and have a nice day!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Marked as solution

Hello @raiquiis!

 

If you followed the steps above correctly everything should be fine now 🙂 It just takes a bit for the system to update everything. This shouldn't take longer than 48h. If you wait 48h but still can't see your username, make sure to let me know and I'll see what I can suggest next.

 

Have a nice day!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

11 Replies
Marked as solution

Hey @ikothespoti!

Sounds like you might have opted out of sharing your data with Facebook. You can check this on your account page here. You should also make sure that on Facebook's end here, Spotify has to be allowed to have access to personal data.

Hope this helps and have a nice day!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

It didn't work. I still have a string of numbers.

Marked as solution

Hello @raiquiis!

 

If you followed the steps above correctly everything should be fine now 🙂 It just takes a bit for the system to update everything. This shouldn't take longer than 48h. If you wait 48h but still can't see your username, make sure to let me know and I'll see what I can suggest next.

 

Have a nice day!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

hi!  

 

There was something I was missing I knew. I followed your suggest and didnt changed anything for now, but I'm waiting for 48h. I hope this work.

thank you, have a great day!

Great! Keep me posted with any updates 🙂
Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

It worked. Thank you.

Hey @raiquiis!

 

I'm glad to hear everything's fine now. Male sure to let me know if there's anything else I can help with 🙂

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
handShake30fps.gif

thank you! it really worked for mee, too!

have a blessed year!

Hey @ikothespoti! I'm glad to hear my reply helped you too. I hope you have a nice day and let me know if you have any other issues.

https://open.spotify.com/track/18oyq3ocsV8gcp9Ce5zL5v?si=Kl0M6LwSRkmR8ZG1BkqIlQ

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

What about those who didn't have facebook acount?

Hello there! Thanks for reaching out.

So your Spotify account wasn't linked to your Facebook account and your Spotify username turned into random numbers all of a sudden, right? 

 

As Spotify looks to improve the overall experience of the service, they are now automatically generating usernames, hence the random numbers and letters.

 

You don’t need to remember this to log in. You can log in with just your password and the email address associated with your account.

 

During sign up, you can personalize your account by creating a profile name that’s displayed in the app. There’s no limitations to a profile name, so you can choose any you like. You can learn more about Chaning usernames here

 

Hope this helps!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts