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not sure if this is the right place to post this but I cant sign up

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not sure if this is the right place to post this but I cant sign up

Casual Listener

i deleted an old spotify account so i can make a new account with my main email but when i try to make a new one under the same email it says that its taken when i click reset password it says that its not taken, i tried to email support the other day but they didnt respond

 

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Re: not sure if this is the right place to post this but I cant sign up

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Moderator

Hey @raspberryism

 

Thanks for reaching out about this here in the Community.

 

As a heads-up, it might take up to 30 days for an email address to be newly available and used to create a Spotify account if this email was previously associated with another account which was closed. 

 

To avoid waiting, you can create a new Spotify account with a different email address.

 

Hope you'll find this info useful. Let us know if there's anything else we can help with!

MarioModerator
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