My spotify is not starting

[nipatsu]

Plan

Premium

Country

Finland

Operating System

Ubuntu 24.04

My Question or Issue

My spotify is not starting. I tried to reinstall and still not working. What should I do? I tried everything (clearing cache, troubleshooting etc) but its just not starting. Theres black screen like 3 seconds and then it shuts down.

[nipatsu]

One year ago I had also starting problems with 22.04 but this is totally different

[nouveu]

Probably you have same issue as described here:
https://community.spotify.com/t5/Desktop-Linux/Illegal-instruction-core-dumped/td-p/6439555

Can you run this in terminal and post output:
spotify --show-console --debug-level=MAX

[JDgg]

Same issue, started today after an Ubuntu 24 update. Here's what I get with debug-level command:

19:36:06.412 E [f:25 ] TCPServer: Failed to create port checker
19:36:06.428 I [f:229 ] Starting step: core_init
19:36:06.428 I [f:159 ] Access allowance changed from online: 0 stream: 0, sync: 0, persistent conn: 0 to online: 1 stream: 1, sync: 0, persistent conn: 1
19:36:06.431 E [f:44 ] Unable to open settings file for reading: /home/XXXXXX/.cache/spotify/hosts.bnk
19:36:06.432 I [f:49 ] Connectivity policy is initially allow_all
19:36:06.432 I [f:51 ] Connection type is initially unknown
19:36:06.432 I [f:68 ] Enabling all persistent connections
19:36:06.432 I [f:139 ] Open storage index header at /home/XXXXX/.cache/spotify/Storage/index.dat
19:36:06.432 I [f:30 ] Created or reset storage index at /home/XXXXX/.cache/spotify/Storage (this most likely means new install)
19:36:06.433 I [f:271 ] NmNetworkNotifier is not aware of running NetworkManager (yet), assume 'ethernet'
19:36:06.433 I [f:248 ] Ending step: core_init
19:36:06.435 E [f:1401 ] Failed to set default autostart mode!
19:36:06.469 I [f:229 ] Starting step: cef_context_init
19:36:06.475 I [f:134 ] D-Bus name 'org.freedesktop.NetworkManager' exists on the system bus
19:36:06.479 I [f:139 ] Notify subscribers on NetworkManager detection (current state is 'NM_STATE_CONNECTED_GLOBAL')
19:36:06.481 I [f:190 ] Successfully connected to 'org.freedesktop.NetworkManager'
19:36:06.494 I [f:440 ] Received MPRIS MediaPlayer2.Player 'Get' request, but no metadata is available
19:36:06.511 I [f:440 ] Received MPRIS MediaPlayer2.Player 'Get' request, but no metadata is available
19:36:06.516 I [f:229 ] Starting step: main_view_init
19:36:06.517 I [f:248 ] Ending step: cef_context_init
Illegal instruction (core dumped)

I'm not very knowledgeable with commands and command line, but will gladly contribute to help find the issue.

[ruslit]

+ export LD_LIBRARY_PATH=/usr/lib64/apulse
+ LD_LIBRARY_PATH=/usr/lib64/apulse
+ command -v spotify-dbus.py
+ pgrep -f 'Spotify/[0-9].[0-9].[0-9]'
+ echo 'Neither gnome-integration-spotify nor spotify-tray are installed.'
+ echo 'Launching spotify without systray integration.'
+ exec /opt/spotify/spotify-client/spotify --debug-level=MAX --show-console
17:06:47.432 E [f:26                            ] TCPServer: Failed to create port checker
17:06:47.442 I [f:231                           ] Starting step: core_init
17:06:47.443 I [f:158                           ] Access allowance changed from online: 0 stream: 0, sync: 0, persistent conn: 0 to online: 1 stream: 1, sync: 0, persistent conn: 1
17:06:47.444 E [f:44                            ] Unable to open settings file for reading: /run/user/1000/cache/spotify/hosts.bnk
17:06:47.444 I [f:49                            ] Connectivity policy is initially allow_all
17:06:47.444 I [f:51                            ] Connection type is initially unknown
17:06:47.444 I [f:68                            ] Enabling all persistent connections
17:06:47.444 I [f:139                           ] Open storage index header at /run/user/1000/cache/spotify/Storage/index.dat
17:06:47.444 I [f:30                            ] Created or reset storage index at /run/user/1000/cache/spotify/Storage (this most likely means new install)
17:06:47.444 I [f:271                           ] NmNetworkNotifier is not aware of running NetworkManager (yet), assume 'ethernet'
17:06:47.444 I [f:250                           ] Ending step: core_init
17:06:47.445 E [f:1401                          ] Failed to set default autostart mode!
17:06:47.470 I [f:231                           ] Starting step: cef_context_init
17:06:47.474 I [f:154                           ] D-Bus name 'org.freedesktop.NetworkManager' does not exist on system bus
17:06:47.483 I [f:231                           ] Starting step: main_view_init
17:06:47.484 I [f:250                           ] Ending step: cef_context_init

[nikoghos]

Same(ish) here:

17:51:03.886 E [f:34 ] TCPServer: Failed to create port checker
17:51:03.923 I [f:236 ] Starting step: core_init
17:51:03.938 I [f:158 ] Access allowance changed from online: 0 stream: 0, sync: 0, persistent conn: 0 to online: 1 stream: 1, sync: 0, persistent conn: 1
17:51:03.940 E [f:47 ] Unable to open settings file for reading: /home/mikolaj/.cache/spotify/hosts.bnk
17:51:03.943 I [f:49 ] Connectivity policy is initially allow_all
17:51:03.943 I [f:51 ] Connection type is initially unknown
17:51:03.943 I [f:68 ] Enabling all persistent connections
17:51:03.943 I [f:139 ] Open storage index header at /home/mikolaj/.cache/spotify/Storage/index.dat
17:51:03.943 I [f:29 ] Created or reset storage index at /home/mikolaj/.cache/spotify/Storage (this most likely means new install)
17:51:03.944 I [f:271 ] NmNetworkNotifier is not aware of running NetworkManager (yet), assume 'ethernet'
17:51:03.945 I [f:255 ] Ending step: core_init
17:51:03.945 E [f:1526 ] Failed to set default autostart mode!
17:51:03.946 I [f:236 ] Starting step: autologin
17:51:03.947 I [f:405 ] No auto-login details found
17:51:03.947 I [f:255 ] Ending step: autologin
17:51:04.066 I [f:236 ] Starting step: cef_context_init
17:51:04.097 I [f:134 ] D-Bus name 'org.freedesktop.NetworkManager' exists on the system bus
17:51:04.120 I [f:139 ] Notify subscribers on NetworkManager detection (current state is 'NM_STATE_CONNECTED_GLOBAL')
17:51:04.122 I [f:190 ] Successfully connected to 'org.freedesktop.NetworkManager'
17:51:04.124 I [f:444 ] Received MPRIS MediaPlayer2.Player 'Get' request, but no metadata is available
17:51:04.148 I [f:444 ] Received MPRIS MediaPlayer2.Player 'Get' request, but no metadata is available
17:51:04.148 I [f:444 ] Received MPRIS MediaPlayer2.Player 'Get' request, but no metadata is available
17:51:04.236 I [f:236 ] Starting step: main_view_init
17:51:04.237 I [f:255 ] Ending step: cef_context_init
Illegal instruction (core dumped)