Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

No Images and Text (Ubuntu 14.04)

No Images and Text (Ubuntu 14.04)

2015-10-30 12:19:42.png

 

I reinstall Spotify but same problem. Also i cleaned cache but it didn't fix.

Reply
7 Replies

Hello @ysfbkrcn and welcome to Spotify Community,

 

It looks like content fails to render.

Can you please disable the hardware acceleration in the Preferences  ( press ctrl+P or edit > Preferences ) and see if the issue persists ? 

Hi @Dreadlord,

 

Issue is persistsing. When spotify run first time, there was no problem. I quit spotify, opened next day and this problem.

Hey @ysfbkrcn,

 

Can you please let me know what version of Spotify you are running?

 

last version. i followed Installation guide.

Hey @ysfbkrcn,

 

If you followed the installation guide, you are using the latest stable version.

Can you please install the latest non-stable version and see if the issue persists?

You can download the .deb package from here.

 

Let me know the outcome : )

thanks for your help @Dreadlord.i didn't install latest non-stable but today spotify is back!  

 

i don't know how but it is working like first time. i hope it doesn't happen again.

Hi I experienced the same problem. Unfortunately the problem did not dissappear as magically as it appeared. But downloading and installing latest non-stable fixed the problem. For now 🙂

Suggested posts