Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Crashing on Andriod S5

Solved!

Spotify Crashing on Andriod S5

Can someone please help me.

 

I am a premium user and my spotify has not been working for about 8/9 weeks. As soon as I open the app I get a black screen with Spoitfy on top left and it just crashes. I have uninstalled, reinstalled, done a factory reset on my phone, change region on account and nothing is working. Ive now paid €20 to use spotify the past 2 months and have be able to fix it or find a soultion anyway. When i reinstall it and sign in it brings up the 'Running Feature' I press Done and BANG it crashes.

 

Please help?????? 

Reply

Accepted Solutions
Marked as solution

Hey @Kevinoneill7! Welcome to the Spotify Community. ^^

 

This issue is already under investigation.

You can download a slightly older version of the app.

You can check this ongoing issue report for more information. ^^

 

Peace

 

 

 

View solution in original post

2 Replies
Marked as solution

Hey @Kevinoneill7! Welcome to the Spotify Community. ^^

 

This issue is already under investigation.

You can download a slightly older version of the app.

You can check this ongoing issue report for more information. ^^

 

Peace

 

 

 

Nico

You are a legend. For weeks I've been searching the threads looking for a
solution. Cheers pal

Kevin

Suggested posts