Operating System Ubuntu 20.04
My Question or Issue
I have update to version 1:22.214.171.1242.gbd112320-3 yesterday and since then spotify tells me there is no internet connection (although the PC has access to internet).
I have tried clear the cache, change proxy settings to No Proxy without sucess.
Hi! I faced the same issue. I have changed the dns settings on my router from auto to 126.96.36.199 and it helped
I'm having this same issue on Elementary OS Hera 5.1.7 since I last updated Spotify. After some minutes of running the app, it seems to recover itself.
Hi, I'm also having this issue since I updated Spotify to version 188.8.131.52.gdb112320 on Ubuntu 18.04.
I tried to delete Spotify folder in .cache but the issue happened again after 2 minutes. See my logs in the attachments.
I hope someone at Spotify dev team will have a look to our problem
I finally went for the snap version (https://snapcraft.io/spotify) which doesn't show the problem. Changing DNS setting is not an option for me.
This is also happening to me. When using my VPN it happens 100% of the time, when not using it it's inconsistent, sometimes I can listen for an hour or so before I get the error, other times it happens straight away.
The only thing I've found which works for me is to turn off the wifi on my laptop and turn it back on again.
Operating System: Linux Mint 19.3
Kernel: Linux 5.3.0-24-generic
Spotify version: 184.108.40.2062.gbd112320
I face exactly the same issue. I tried deleting the cache and reinstalling the app, but I saw no improvement.
Operating System: Linux Mint 19.3
Kernel: Linux 5.4.0-52
Update: The DNS work around fixed the issue. I used to have Open DNS, but now I changed it and the problem is gone, at least for now.
Same issue on my side.
OS: Linux Mint 19.3
App version: 220.127.116.112.gbd112320
I'm cleared my .cache folder, changed my DNS, restart systemd-resolved
Same here for version 18.104.22.1682.gbd112320 on Linux Mint 19.1 . The issue occurs seemingly randomly, sometimes resolving itself after a few minutes, sometimes not. Similarly, messing around with the network connection (re-connecting to WiFi, connecting/disconnecting to VPN) sometimes fixes it, sometimes not.
I updated to version 22.214.171.1246.g416cacf1 and it's work !
This version look like be available only on snap format 😕
Same issue on Linux Mint 20.
Same here(Debian 10):
georgi@fau:~$ cat /etc/debian_version
georgi@fau:elfo$ spotify --version
Spotify version 126.96.36.1992.gbd112320, Copyright (c) 2020, Spotify Ltd
That's interesting. I've had this issue on only elementaryOS(18.04), Ubuntu 20.04 and 20.10 (and several other editions like KDE Neon).
But I'm currently running openSUSE Tumbleweed with the spotify-easyrpm package (spotify v. 188.8.131.522.gbd112320, it's essentially just the .deb file converted to RPM and then installed) with no issues both with my ISP DNS and Cloudflare's DNS.
I begrudgingly installed the desktop app after getting sick of all the limitations of the web client (which I'd much rather be using if it wasn't so stripped down), and this has been a constant problem for me as well. It sometimes happens at random, but also happens 100% of the time when I hibernate my computer. The only fix is closing and re-launching the application. Whenever Spotify decides it's offline, it's still able to stream songs (because I'm not offline), and Spotify Connect still does its whole thing (because I'm not offline), but I'm artificially locked out of most other functionality. Wireshark confirms that songs are actually being streamed over the internet, not from a local cache, and also shows that the client doesn't make any other attempts to load requested pages when it thinks it's offline, even though it would succeed if it bothered to try.
A simple "check again" button in the "no internet connection detected" message would be a viable workaround for me.
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