Announcements

Help Wizard

Step 1

NEXT STEP

Spotify Web Player is blank, nothing I do works

Spotify Web Player is blank, nothing I do works

Plan : Free

Country

US

Device

Chromebook

My Question or Issue

Spotify Web randomly stopped working for me and everything I’ve done won’t fix it.

 

This morning it was working fine, until randomly my Spotify player stopped and when I reloaded all I saw was a black screen with the Spotify logo in the top left. 

Whenever I log out of my account I can see the Spotify homepage just fine. However, when I log in, the screen goes back to being full black with the logo in the top left.

 

I have tried:

-Clearing my cache on both Google Chrome and specifically Spotify

-Turning on and off my internet

-Using different internet connections

-Logging in and logging out

-Downloading the Spotify app

-Clearing my cookies on the Spotify app

-Restarting Google Chrome

 

I have enough data space left for Spotify, my internet connection is fine, it was literally working fine for me this morning.

 

The chromebook I’m using is school-administered, but Spotify is not blocked, so it is not a problem. However, this means I can’t reset the computer, do stuff with the system, etc.

 

If anyone has any idea how to fix this, please let me know. 

Reply
1 Reply

Please help!!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random