[Troubleshooting] Linux Spotify

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Re: [Troubleshooting] Linux Spotify

Spotify
Spotify

@rpbaptist wrote:

How can I report issues with the testing version? I reverted to stable now, but I am worried the bug will be introduced in stable later on.

 

The problem is a chrome issues in combination with xorg and intel graphics. When I launch Spotify client on an external monitor with larger resolution than QHD the entire screen goes black.

Chrome has the same problem for certain sites and I suspect it's been introduced in the Spotify client as well now.


Just mentioning the problem in this thread works, but it is usually much better to create a new thread in the Help / Desktop forum, describing the problem and mention linux somewhere and it will show up in my feed of topics that I track. It will also make it more easily findable by others with the same problem. A google search with the correct terms usually finds current posts in this forum that have the relevant info in the topic. Other users could then add more information that could make it easier for us to find and fix the problem. And it will also be easier to spot the severity of the problem.

 

testing versions will indeed eventually move to stable if nothing serious has been reported by a lot of users. Then I try to see if we can get it fixed first. This is the first time I have heard about the issue, and it sounds serious, but as far as I know, currently only affects one user.

 

You mention stable and testing. They are currently stable=1:1.0.49.125.g72ee7853-111 and testing=1:1.0.53.758.gde3fc4b2-33. Are those the versions you mean?

 

Link to the Chrome issue also helps.

Re: [Troubleshooting] Linux Spotify

Kassh
Newbie
  1. Your device and operating system
    ubuntu Linux
    16.04 LTS
    hp ProBook 4340s
  2. Type of Spotify account you have (Free/ Premium):
    Premium
  3. The app version of Spotify you’re using:
    spotify-client/stable,now 1:1.0.49.125.g72ee7853-111 amd64 [installed]
  4. Brief description of the issue:
    Spotify stars, the window loads, however it does not progress through the loading spinner in the middle, it just spins forever. Meanwhile my system stutters, and the system monitor tells me it is using 5-6GB of RAM.
    If I close the window normally the spotify process does not stop, I have to manually kill it.
    I tried:
    - updating/reinstalling spotify ~4-5 times
    - removing cache
    - restarting
    My account works perfectly on Windows and iOS.
  5. Steps to reproduce the issue:
    No idea how to reproduce it on other systems, it was working perfectly for me on friday when I turned it off, I didn't use this computer since then.

Re: [Troubleshooting] Linux Spotify

limhes2
Newbie
  1. Your device and operating system
    KDE neon LTS User Edition 5.8 (16.04)
  2. Type of Spotify account you have (Free/ Premium):
    Premium
  3. The app version of Spotify you’re using:
    spotify-client (1:1.0.57.474.gca9c9538-30, amd64)
  4. Brief description of the issue:
    Spotify connect is messing up between different playback/control devices. I have two Linux PCs with the above (almost identical) configuration, of which one is used as a playback device (connected to speakers) and the other one is my desktop, on which I would like to control the other. These two PCs do not see each other through spotify connect at all (everything is greyed out).
    However, my Android phone sees both of the PCs when they're playing music. But, when I play music on PC1 or PC2, my phone connects to both of them at the same time. It says it is connected to either one of them, but pause/play affects both PC1 and PC2, pausing and playing two different songs even though they're at the same account.
    I have the feeling that Spotify does not make any distinction between the PCs, and identifies them as being similar (they have, of course, different IPs, MAC and host names). Still, they have different names in the app. It confuses me...
    FWIW: I tried all suggestions I could find (different spotify versions (0.9x, 1.x), clearing cache/config, enabling ports/upnp on the router)
  5. Steps to reproduce the issue:
    Two PCs with fresh install of KDE Neon and Spotify. One Android phone with Spotify. And.... spotify connect is all over the place ;)

Any help in solving this issue is highly appreciated!

Re: [Troubleshooting] Linux Spotify

themacmeister
Regular

Just wondering how to get the stable version you reverted to, or test version you mention (I think I am on Stable, but it is anything BUT stable on my Ubuntu 16.04.2 install)?

 

Send a link or repository address pls.

 

Thanks

Re: [Troubleshooting] Linux Spotify

durin
Roadie

@themacmeister wrote:

Just wondering how to get the stable version you reverted to, or test version you mention (I think I am on Stable, but it is anything BUT stable on my Ubuntu 16.04.2 install)?

 

Send a link or repository address pls.

 

Thanks


The stable repository address is in the installation instructions

deb http://repository.spotify.com stable non-free

And the testing is the almost the same. Just change stable to testing

deb http://repository.spotify.com testing non-free

 

 

 

# 1. Add the Spotify repository signing key to be able to verify downloaded packages
sudo apt-key adv --keyserver hkp://keyserver.ubuntu.com:80 --recv-keys BBEBDCB318AD50EC6865090613B00F1FD2C19886

# 2. Add the Spotify repository
echo deb http://repository.spotify.com stable non-free | sudo tee /etc/apt/sources.list.d/spotify.list

# 3. Update list of available packages
sudo apt-get update

# 4. Install Spotify
sudo apt-get install spotify-client

Re: [Troubleshooting] Linux Spotify

ndrededu
Regular

Frequently progress bar is missing when playing music. It appears again when I click pause button. I'm facing same issue since two years.

Now I'm running 1.0.57.474.gca9c9538-30 on Slackware 14.2.

 

pbar.jpeg

Re: [Troubleshooting] Linux Spotify

OdifYltsaeb
Regular

Spotify just started to fail to start at some point after installing some system updates.

  1. ubuntu-gnome 16.04.2
  2. Premium
  3. Spotify version 1.0.49.125.g72ee7853, Copyright (c) 2017, Spotify Ltd
  4. Did not start. So i ran the spotify --ap=194.132.162.227 command. That showed the cef_extensions problem. Downloaded the file. Problem persisted. Purged spotify from the system, installed it again from scratch. Now spotify --ap=194.132.162.227 literally does nothing. Prints out nothing and so on..
  5. strace spotify > $HOME/spotify-dump.txt 2>&1 (see attachment)

Re: [Troubleshooting] Linux Spotify

mfonville
Casual Listener

The latest version of spotify for Debian/Ubuntu is missing its dependency on libatomic1. If that dependency is not installed, starting Spotify will fail with:

 

spotify: error while loading shared libraries: libatomic.so.1: cannot open shared object file: No such file or directory

Please fix by adding the dependency to the package

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Re: [Troubleshooting] Linux Spotify

Spotify
Spotify

@mfonville wrote:

The latest version of spotify for Debian/Ubuntu is missing its dependency on libatomic1. If that dependency is not installed, starting Spotify will fail with:

 

spotify: error while loading shared libraries: libatomic.so.1: cannot open shared object file: No such file or directory

Please fix by adding the dependency to the package


Thanks for the report. I quickly tried to push through a new build. It should be fixed in 1.0.64.407.

 

Trouble when trying to download the app

mariaglezpintos
Newbie

Hi everybody and thanks for trying to help me.

I've recently changed my lapyop and now I use a Dell XPS with Ubuntu 16.04.

My Spotify account is premium and I followed the steps suggested to download the app for linux, but when writing "sudo apt-get update", it returns (translating the answer from Spanish):

E: Line 1 bad constructed at the origin list /etc/apt/sources.list.d/spotidy.list (type)
E: It wasn't possible to read the origin list

I've trying some solutions as writing "killall spotify" but it just says "spotify: no process found".

Also, when trying "strace spotify > $HOME/spotify-dump 2>&1" I got "strace: Can't stat 'spotify': No such file or directory".

What's happening and what can i do to solve this?

 

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