Plan
Premium
Country
UK
Device
MacBook Pro 2018
Operating System
Mojave 10.14.6
My Question or Issue
Spotify is muting itself during playback. No identifiable trigger - it does it without me touching anything.
Hi there!
I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.
If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?
I'll see what I can suggest next!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…