Spotify Community

benjaminantal · ‎2019-10-09

Plan

Premium

Country

UK

Device

MacBook Pro 2018

Operating System

Mojave 10.14.6

My Question or Issue

Spotify is muting itself during playback. No identifiable trigger - it does it without me touching anything.

Loxer · ‎2019-10-09

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerSpotify Star

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Automatically muting - no trigger

Automatically muting - no trigger

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