Genre and mood artwork not showing

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Genre and mood artwork not showing

jennaabrooks
Newbie

 

The Artwork on my computer is not showing up for genres/moods/playlists. It is not enjoyable to use this service without the graphics. 

Premium 

UK  

Device Mac Pro

 

My Question or Issue

 

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Re: Genre and mood artwork not showing

Rock Star 21
Rock Star 21

Hi @jennaabrooks, thanks for writing!

 

Can you please sign out and then back in the app? If that doesn't work, I suggest you do a clean reinstall:

 

https://support.spotify.com/using_spotify/troubleshooting/reinstallation-of-spotify/

 

Keep me posted :)

BittencourtRock Star 21
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Note: I'm not a Spotify employee.
1 Reply
Solution!

Re: Genre and mood artwork not showing

Rock Star 21
Rock Star 21

Hi @jennaabrooks, thanks for writing!

 

Can you please sign out and then back in the app? If that doesn't work, I suggest you do a clean reinstall:

 

https://support.spotify.com/using_spotify/troubleshooting/reinstallation-of-spotify/

 

Keep me posted :)

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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