Announcements

Help Wizard

Step 1

NEXT STEP

Pause button not working/log in and have to choose between ubuntu or my iphone

Solved!

Pause button not working/log in and have to choose between ubuntu or my iphone

 

Premium account

Country Germany

 

Device

(iPhone 5s and MacBook Air (13-inch, Mid 2013))

Operating System OS Yosemite 10.10.5 

 

 

when i log in to spotify from my macbook air and from my iphone 5s, it gives me two options :

 

Listening on ubuntu or listen on this iphone (same for macbook)

 

I choose to listen to my iphone or macbook when i log in from my macbook and then if i want to pause a song, the pause button works for a few seconds and then automatically switches to play mode again. This is so annoying! Any ideas what might be wrong?

 

Reply

Accepted Solutions
Marked as solution

Hey @polidino, welcome to the Community.

Hope you're doing great!

 

Could you try and perform a password reset?

I'd also you to log out everywhere and remove offline devices from your Spotify account page


Hope it helps 🙂

View solution in original post

Marked as solution

It worked! Thanks a lot!

View solution in original post

3 Replies
Marked as solution

Hey @polidino, welcome to the Community.

Hope you're doing great!

 

Could you try and perform a password reset?

I'd also you to log out everywhere and remove offline devices from your Spotify account page


Hope it helps 🙂

I reset my password and removed offline devices but the issue keeps going :
(
When i log in, it is automatically connected to a device which is called
Ubuntu and each time i need to choose to be connected either to my
computer. Same when i log in from my iphone. Is it possible that my account
has been hacked?
Marked as solution

It worked! Thanks a lot!

Suggested posts