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Im having issues with Spotify on OSX desktop.
The playback stutters constantly when the Spotify window is not my active window. The problem stops when Spotify is the active window on my screen.
This does not sound like a connection issue to me. I am however running through a VPN but that shouldnt make a difference as the problem only occurs when the Spotify window is hidden or not active.
It happens both with high quality enabled and disabled.
I tried reinstalling the client, did not help.
Solved! Go to Solution.
Hello.
Please try this
Hello.
Please try this
Hi, I'm trying to look at this solution but I'm getting a "your don't have sufficient privileges" error. Was the original deleted ? Can you quote the solution here ? Thank you
Hey there @solarbarmamaise,
We checked the link of the Solution on our side and it seems to be working.
Do you mind trying to open it in a private/incognito window? This step makes sure you avoid issues with your browser's cache. Simply open the thread in the private window and then click on the Solution link.
Hope this helps. Keep us posted.
Hi Ivan,
I am still encountering the problem, even on private browsing, can you please just copy the solution below so I can try to troubleshoot this ? It’s a really annoying bug.
@Ivan
The problem seems to be that the link to the solution is going to a page in the directory /Desktop-Mac-old, which isn't available.
Can somebody just copy and paste the text of that page to the rest of us, please?