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On May 15th, we will be turning off the in-app notifications "bell" on desktop. We are continuously working to improve and simplify our notifications features, and this change will allow us to shift our focus to email and push notifications. We are also working on completely new ways of keeping you up-to-date with new album releases, helping you discover new music, and know what your friends are up to.
To make sure you have your email and push notifications set up the way you'd like, check out the steps here.
Please share any feedback you have here in the Community. We're listening, and will pass it all on to the team.
Honestly cannot comprehend the logic for removing this feature. Ridiculous!
I do not want to get annoyed/swamped with push notifications on my phone or emails filling up my inbox! What genius would think this would be preferred?
This feature allowed me to login/startup, check the list for recent activity around the artists I liked at my own leisure, not requiring that read every email or keep it in my inbox til I check it out. I already heaviliy manage my inbox to ensure it is as clean as possible.
I recently switched to spotify due to my preferred service going under (cough rdio). I wasnt happy with spotify ui features when I joined, and it just keeps getting worse. I'll be switching again soon if this trend continues.
Have Apple secretly planted a spy inside Spotify's marketing team to deliberatly sabotage them? I can't think of any other reason why the notifications bell would be taken away.
@Bowden_ wrote:Have Apple secretly planted a spy inside Spotify's marketing team to deliberatly sabotage them? I can't think of any other reason why the notifications bell would be taken away.
This is the first explanation that actually does make sense XD
Hello, I hope you guys understand that us desktop users would like our notification bell back. The problem with push notifications is that they overlap, and do not save each iteration. I'll only show a notification for one song, the latest to be released.
To go to my email is a whole nother problem. I literally have to open a 3rd-party app just to open the song I want in the primary app. This is completely counter-intuitive and bad UI/Development practice. The best thing for you to do, would be to keep the notifications within the app so you have people looking at whatever ads you have (if any. I've been premium for so long) instead of looking at ads that benefit OTHER sites.
This is very basic stuff, and we have no idea why this occured. It would at least be beneficial to give your users a specific reason as to why it was removed.
Are you kidding me?
That was the best and simplest way to see what's going on 😕
Also, the push-notifications on Android are kinda slow. A few days slow. Just saying...
Thank You
Yeah!!
You are crazy, we want bell back!!!!!
Well, I was wondering what the **bleep** happened to the bell notifications. I haven't see a new album release since it went away. I want the notifications in the desktop app back, pronto.
Oh, and I not only want the bell notifications back, I also want the Ctrl+F search/filter function back (which has been gone for over 3 years now). For God's sake, why do you keep making your desktop app worse with every release?
A couple things:
1) Fire whoever makes these dicisions without asking your customers first.
2) I'll be looking into other options for my streaming music needs.
I don't get this change. Removing features ≠ Simplifying your UX
I liked having the notifications to track all my follows in the app. Everything I needed Spotify to do, it did within the desktop client. A singular, easy experience.
I'm not sure what logic prompted the decision that filling my email inbox was a serviceable, even preferable, alternative, but it's pretty flawed. Instead of going through my notifications in the morning to check out new music, I now have to go through each email, one by one, to listen to each new release? How is that in any way a more user-friendly experience?
This move is unacceptable. Why remove a feature that works brilliantly and doesn't get in the way?
This feature was one of the best things about spotify. I follow 461 artists and now have no idea when they release anything. It's like being back in 2001. Cheers
Push notifications are worthless, I just got one for an album that was released on (and has been on Spotify since) May 27. I activated all the email stuff, haven't received a single one yet.
I really don't understand why you would do this.
It doesn't seem to me that Spotify has any real customer support at all. Nor does it seem that they pay any attention to these forums in the least. When I need help, or have a question about an issue, the very last thing I expect to have to do is to spend hours reading through forums looking for an answer. I have seen some features removed, and some features added, since I've joined the Spotify community. Some of those removed I had found useful, and didn't understand why they (Spotify) would remove them. Some of the features that have been added I've wondered, "Why did that have to take so long to be added?". For almost the last 5 years, I've been a paying (premium) customer. Today, I've cancelled my premium subscription. You (Spotify) have removed the one feature that made your app stand out from the rest, and was the only feature that I really cared about. What was it you ask? The notifications bell. I cannot understand for the life of me, why you would remove this feature. Especially since no plausible reason, or explination can be found, other than "We sometimes remove features to better the experience for our users.", or something along that line. Sure, I could opt for push notifications, or email, but why should I settle for spam when the in app notifications function worked just fine? You should be working on streamlining your app, removing bugs, adding features, letting users customize the app toggling on and off the options that they would like to use or not use. You should be making the desktop mirror the mobile app, and vice versa. You should be making the app more intuitive to use, not more difficult. I really liked this app, and waited for months for the notifications bell to return. I had planned on waiting until the end of the year, but I have decided that I needed to make my voice heard. I will still be a standard subscriber for the moment, but now I am actively looking for a replacement to Spotify. There are a few things you still need to work on in a big way, if you wish to continue to dominate the way you have been. First and foremost being, LISTEN TO YOUR PAYING CUSTOMERS! I'd be happy to return to being a paying customer, once I'm informed of the notifications bell being returned. But you seem bent on destroying yourselves, instead of pleasing your paying customers, and I don't expect you'll return this feature because it seems that the wishes of your customers are no concern of yours.
Spotify, I think the most important lesson to be learned here, is that you are never to big to fail. Sure, I'm just one. But as the number of premium subscriber cancellations starts to skyrocket, what will you do then? By then it will be too late, and you will have no one to blame but your own ineptness. You will be the latest casualty of the great companies that once were. Owing your demise to your own stubborness of not wanting to listen to your paying customers.
To all the other paying (premium) subscribers out there. Make your voice heard. Cancel your premium subscriptions. Then let Spotify know why. If they cannot listen to their customers, why then, should we be giving them our money? We should all refuse to support any company that won't support us.
i've now strated leaving comments when i see their sponsored posts. still totall bulllll shiiiaaaaaat imo, and they don't even bother to discuss anything about it, just copied and pasted bot replies.
Would love this feature back, even if it's buried in the UX. I follow too many artists to meaningfully use email as a fall-back reminder that my favourite artists have uploaded new work.
The most frustrating part about this whole thing is there is no communication at all. The best companies are ones who open a dialogue with their consumers, which clearly you guys are completely inept at.
Hire some community workers who can actually discuss with us about these problems for gods sake, instead of throwing a rotten meal on the table and expecting everyone to eat it.
It would actually be a great idea if everyone rallied and did the same. Spotify can happily ignore this 70+ page thread when it's buried in their forums, but if everyone here started posting on their ads the way you did, it would be brilliant. Can't ignore that!
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