Spotify Crashing on macOS 10.14.5

[benutzer-1]

Plan

Premium

Country Germany

Device

Macbook Pro Retina Early 2013

Operating System

macOS 10.14.5

My Question or Issue

Spotify  on my mac unfortunately recently started crashing randomly (once per 1 minute), which makes the app completely unuseable. I've tried a complete reinstall (also removed all configs) but that doesn't help, unfortunately.

Upon further investigation I found every crash is accompanied by the following log in mac console:

standard 22:30:57.926491 +0200 Spotify Helper [0715/223057.925830:WARNING:process_memory_mac.cc(93)] mach_vm_read(0x7ffeef658000, 0x2000): (os/kern) invalid address (1)

standard 22:30:58.134548 +0200 Spotify Helper [0715/223058.134429:WARNING:system_snapshot_mac.cc(42)] sysctlbyname kern.nx: No such file or directory (2)

I attached the full log here for your further inspection.

https://pastebin.com/vLC3H3Mv

I look forward to your reply!

[benutzer-1]

None of the below information is required. However, the more you provide the easier it will be for us to try and help.
Plan
Premium
Country DE

Device
MacBookPro10,2
Operating System
macOS 10.14.5

My Question or Issue

Spotify crashes with the following error after 30 seconds of start. Making it completely unusable on macOS!!!

I posted a thread with the same issue yesterday, why is it disappearing in the forum???

Okay, so i put it again here:

standard 09:31:06.439812 +0200 Spotify Helper [0716/093106.439351:WARNING:process_memory_mac.cc(93)] mach_vm_read(0x7ffee313a000, 0x2000): (os/kern) invalid address (1)
standard 09:31:06.561812 +0200 Spotify Helper [0716/093106.561702:WARNING:system_snapshot_mac.cc(42)] sysctlbyname kern.nx: No such file or directory (2)

Please help fix this!

[benutzer-1]

anyone?

[benutzer-1 · Accepted solution]

uninstall spotify

[mefellows]

I've discovered that if I start Spotify when it was previously in offline mode I get this error (Mac OSX 10.15.4 OS Catalina).

You can edit the preferences file and set app.force-offline-mode to false

File: /Users/<your username>/Library/Application\ Support/Spotify/prefs

app.force-offline-mode=false

- Matt

[mefellows]

I've been following this dance for a while now. Uninstall doesn't solve the issue. I've tried a bunch of things like completely removing user caches and so on.

I've discovered that if I start Spotify when it was previously in offline mode I get this error (Mac OSX 10.15.4 OS Catalina).

You can edit the preferences file and set app.force-offline-mode to false

File: /Users/<your username>/Library/Application\ Support/Spotify/prefs

app.force-offline-mode=false

- Matt

[gerfboy]

This fixed the issue for me. I knew it was because I had put it in offline mode. I just couldn't figure out where the preferences were to edit. Thank you.

Seems like an easy bug they could fix.