Plan = Free [have done premium trials in the past]
Country = UK
Device = Macbook Pro mid 2012
Operating System = MacOS High Sierra
I've had a free Spotify account since 2012, probably earlier than that. Over this time I've added many playlists and tracks. More recently I've noticed that they are all gone :-( This goes for the desktop & mobile app and also the web player.
The username I used to use no longer seems to work. I had to do a password reset using my email address and I appear to have been assigned a username based on a string of numbers. Did I miss some big update or upset?
I tried the 'Recover playlists' feature and got the following message:
"We had an error retrieving your deleted playlist. Please try again later."
Anyone able to help? It would be great to have my playlists and saved tracks back!