Starred songs gone!

[Killahkeezy44]

My iphone broke and now the Phone company lend me a phone. I've downloaded spotify again because for some dessin not all my apps were restored. When i log in on spotify i get all my playlists but my favorites ( starred ) are all gone! Please help me.

[MaryS]

Hey @Killahkeezy44

Can you please check if your starred tracks are now saved in a playlist titled Starred?

[Killahkeezy44]

Hey @Mary_Jay,
Well i'm dutch so that probably means that it would be under a playlist called 'favorieten' as it was before. But no it isnt !

[MaryS]

@Killahkeezy44

Can you please check if you can recover your Starred playlist over here https://www.spotify.com/account/recover-playlists/ ? If not, our best bet here is to get in touch with customer support they'll be able to help out https://support.spotify.com/contact-spotify-support/?contact