Announcements

There's no offline mode on mac desktop app?

Solved!

There's no offline mode on mac desktop app?

eightiesjukebox

Plan: Premium

Country: UK

 

Device: Macbook air 2020 M1

Operating System: macOS Monterey

 

My Question or Issue:

I've downloaded the mac desktop app via the Spotify website. There isn't an app in the app store for mac. 

 

My question is whether there is a way to listen to music offline like with the mobile app? Because it's currently just like the web app but accessed via my desktop which is kinda pointless.

 

Would be great to download my library and albums for offline listening.

Reply

Accepted Solutions
Marked as solution

Julian

Hey @eightiesjukebox,

 

Thanks for your reply.

 

In the Apple menu at the top of the screen, you should be able to activate the Offline mode when clicking on Spotify. If you can't see this option, could you send us a screenshot or short video showing what you see (to check it further)?

 

Also, we recommend that you reinstall the app on your computer (you'll need to download your tunes again if you're on Premium) and let us know if it helps.

 

We'll keep an eye on your next reply!

JulianModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

View solution in original post

5 Replies

Eni

Hey @eightiesjukebox

 

Thanks for reaching out about this here in the Community. 

 

No worries, you can download your content on the desktop app as well. You just need to follow the steps in this article. 

 

If you have any questions or need a hand with anything else, the Community is here for you.

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

eightiesjukebox

Hi @Eni,

 

I found this article before but it doesn't give me the option to do that on the desktop app.

 

I'm not sure if it's my operating system or if it's a bug or something.

Marked as solution

Julian

Hey @eightiesjukebox,

 

Thanks for your reply.

 

In the Apple menu at the top of the screen, you should be able to activate the Offline mode when clicking on Spotify. If you can't see this option, could you send us a screenshot or short video showing what you see (to check it further)?

 

Also, we recommend that you reinstall the app on your computer (you'll need to download your tunes again if you're on Premium) and let us know if it helps.

 

We'll keep an eye on your next reply!

JulianModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

eightiesjukebox

Reinstalling worked. Thank you! 

 

Here's a screenshot of what it looked like after verses before.

 

 

Screenshot 2022-04-14 at 13.27.21.png
Screenshot 2022-04-14 at 13.18.58.png

Yordan

Awesome @eightiesjukebox!

 

Glad to hear everything looks good now. Don't hesitate to reach out again if there's anything else you need assistance with.

 

Have a good one.

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Env: prod