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'Your Music' Songs not loading

'Your Music' Songs not loading

'Your Music' -> Songs shows no songs:Screen Shot 2016-08-04 at 4.12.18 PM.png

'Your Music' -> Albums loads indefinitely

'Your Music' -> Artists loads indefinitely

Screen Shot 2016-08-04 at 4.13.43 PM.png

All other functionality (playlists, search...) works fine. 'Your Music' works fine on my iPhone app too. I've tried reinstalling Spotify on my Mac but still no luck.

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1 Reply

Hey @bencmbrook,

 

You should try deleting the cache and Spotify directories before reinstalling the app. Hopefully that'll fix the issue.

osorniosSpotify Star
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