Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2760 Views
  • 1 replies
  • 0 likes
  • 2760 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5200 Views
  • 1 replies
  • 0 likes
  • 5200 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3716 Views
  • 1 replies
  • 3 likes
  • 3716 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 39717 Views
  • 19 replies
  • 1 likes
  • music stops
  • 39717 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165539 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165539 Views
  • 0 replies
  • 35 likes

Can't right click on tracks on Mac

I've been using spotify on mac computers for a long time. However, wheneve I try to right click a track, the right click menu doesn't come up. I've never ran into this problem before and I know it's not a problem with my computer because I can right ...

  • Casual Listener
  • I've been using spotify on mac computers for a long time. However, wheneve I try to right click a track, the right click menu doesn't come up. I've never ran into this problem before and I know it's ...
  • MattSuda
  • Spotify Star
  • 268 Views
  • 1 replies
  • 1 likes
  • Mac
  • 268 Views
  • 1 replies
  • 1 likes

Solved!! [Mac] Music doesn't play on desktop app

Hi y'all I have a serious problem with my spotify app. When i play music on my browser it's all Ok and no problem found, but when i play it on the app on my macbook the app keeps giving the following error:"Can't play the current track" I've allready...

can't play the current track Laptop Info
  • Casual Listener
  • Hi y'all  I have a serious problem with my spotify app.  When i play music on my browser it's all Ok and no problem found, but when i play it on the app on my macbook the app keeps givi...
  • liiitox
  • Casual Listener
  • 764 Views
  • 2 replies
  • 0 likes
  • Mac
  • 764 Views
  • 2 replies
  • 0 likes

Spotify for Mac - can't log in

So I just downloaded the app for Mac OSX. Can't log in. Keep getting error message that mail address or password is wrong. Tried resetting my Spotify password and doing a fresh install - no success. Does anyone have a solution or suggestions?

  • Roadie
  • So I just downloaded the app for Mac OSX.   Can't log in.  Keep getting error message that mail address or password is wrong.   Tried resetting my Spotify password and doing a ...
  • Soundofus
  • Spotify Star
  • 401 Views
  • 1 replies
  • 0 likes
  • Mac
  • 401 Views
  • 1 replies
  • 0 likes

Problems resizing the Activity Feed

On the OS X client (not verified on other platforms), I am experiencing problems when I try to resize the activity feed. The first issue I can reproduce fairly easily. The area where you can grab onto the bar to resize the column is very small, proba...

  • Newbie
  • On the OS X client (not verified on other platforms), I am experiencing problems when I try to resize the activity feed.   The first issue I can reproduce fairly easily. The area where you c...
  • Bruno-Stepghost
  • Casual Listener
  • 361 Views
  • 1 replies
  • 1 likes
  • Mac
  • 361 Views
  • 1 replies
  • 1 likes

Problem with auto complete for friend names

Hello, I try to send a song to my friend whose name is 'Gözde'. I type Gö and it automatically adds my another friend whose name is 'TC Erdem Göl'. It looks like a bug. I use latest version of Mac app.

  • Visitor
  • Hello,   I try to send a song to my friend whose name is 'Gözde'. I type Gö and it automatically adds my another friend whose name is 'TC Erdem Göl'. It looks like a bug.   I use la...
  • user-removed
  • Not applicable
  • 351 Views
  • 4 replies
  • 0 likes
  • Mac
  • 351 Views
  • 4 replies
  • 0 likes

Question about "followers"

Hi there! So I have an odd question. An old flame of mine has been following me on Spotify for a good while now and I've since unfollowed him. I checked to see if he's still following me on my profile (which he is), but when I checked his profile, it...

  • Visitor
  • Hi there!   So I have an odd question. An old flame of mine has been following me on Spotify for a good while now and I've since unfollowed him. I checked to see if he's still following me o...
  • 372 Views
  • 0 replies
  • 0 likes
  • Mac
  • 372 Views
  • 0 replies
  • 0 likes

Incorrect Song Cataloged

The wrong song plays if you choose "Ride Into The Sun" on the "Another View" album by The Velvet Underground. It also shows the wrong cover art.

  • Casual Listener
  • The wrong song plays if you choose "Ride Into The Sun" on the "Another View" album by The Velvet Underground. It also shows the wrong cover art.
  • Skellingtor
  • Community Legend
  • 293 Views
  • 3 replies
  • 0 likes
  • Mac
  • 293 Views
  • 3 replies
  • 0 likes

How do I edit my playlist description?

How do I change the description? Can't seem to find any edit option. Thanks! http://imgur.com/NtKkyBj

  • Casual Listener
  • How do I change the description? Can't seem to find any edit option.   Thanks!   http://imgur.com/NtKkyBj
  • DannyFL
  • Roadie
  • 5173 Views
  • 8 replies
  • 0 likes
  • Mac
  • 5173 Views
  • 8 replies
  • 0 likes

Artists in sidebar

Hello! Faced with the problem with right sidebar on mac application. 3 days ago right panel view like this(see picture 1) and now look like this(see picture 2). Whats wrong? I reinstall application and panel view like old(picture 1) but when i relaun...

  • Casual Listener
  • Hello! Faced with the problem with right sidebar on mac application.   3 days ago right panel view like this(see picture 1) and now look like this(see picture 2).   Whats ...
  • liamka
  • Casual Listener
  • 321 Views
  • 2 replies
  • 0 likes
  • Mac
  • 321 Views
  • 2 replies
  • 0 likes

dragging songs to play queue: unintended album shuffle

i'm using spotify 0.9.15.27 on a mac running yosemite. used to drag n drop songs from album to play queue, no problem. the intended order of songs on the album was added to the play queue and played that way. now when i drag n drop, the order of the ...

  • Newbie
  • i'm using spotify 0.9.15.27 on a mac running yosemite.   used to drag n drop songs from album to play queue, no problem. the intended order of songs on the album was added to the play queu...
  • 278 Views
  • 0 replies
  • 0 likes
  • Mac
  • 278 Views
  • 0 replies
  • 0 likes

Turn Notification badge

Every time there is a new notificaton in the Spotifiy app for OS X, you'll have a red bagde in the app icon. This red badge wont disappear until you click on the small bell icon in the right corner. Since there is no integration of the Spotify app in...

Bildschirmfoto 2015-02-28 um 11.03.24.JPG Bildschirmfoto_2015-02-28_um_11_03_24.png
  • Music Fan
  • Every time there is a new notificaton in the Spotifiy app for OS X, you'll have a red bagde in the app icon.   This red badge wont disappear until you click on the small bell icon ...
  • 439 Views
  • 0 replies
  • 1 likes
  • Mac
  • 439 Views
  • 0 replies
  • 1 likes

Song stops randomly and changes on computer/ipad due to phone app

This has been happening to me a lot lately, mostly at random, but it happens when i am listening to music from my computer/ipad, and when i am loggged in to my account on my android phone. There seems to be some connectivity problem with the app tryi...

  • Casual Listener
  • This has been happening to me a lot lately, mostly at random, but it happens when i am listening to music from my computer/ipad, and when i am loggged in to my account on my android phone. There seem...
  • iBurnin
  • Music Fan
  • 319 Views
  • 1 replies
  • 0 likes
  • Mac
  • 319 Views
  • 1 replies
  • 0 likes

Folders on Desktop

If I had a folder called Hip-Hop, and I had two playlists within that folder (let's called them 80s and 90s respectively) - I used to be able to play/shuffle both playlists at the same time. Now when I click on the parent folder (Hip-Hop), the combin...

  • Casual Listener
  • If I had a folder called Hip-Hop, and I had two playlists within that folder (let's called them 80s and 90s respectively) - I used to be able to play/shuffle both playlists at the same time.  No...
  • bigskwatch
  • Casual Listener
  • 428 Views
  • 2 replies
  • 0 likes
  • Mac
    Windows
  • 428 Views
  • 2 replies
  • 0 likes

Playback stops when scrolling down artist’s page.

Playback stops when scrolling down through an artist’s page. Problem does not occur when scrolling up through an artist’s page. Same symptoms as described here on a Unix client: https://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/bd-p/001 Sys...

  • Regular
  • Playback stops when scrolling down through an artist’s page. Problem does not occur when scrolling up through an artist’s page.   Same symptoms as described here on a Unix client: htt...
  • 300 Views
  • 0 replies
  • 1 likes
  • Mac
  • 300 Views
  • 0 replies
  • 1 likes

itunes songs imported but itunes playlist import has empty playlists

Hi, there seem to be reports of similar problems (like the spotify import itunes playlist option being grayed out) but those one seems unsolved: Mac OS, Spotify app Spotify-preferences select source itunes -> spotify finds all my itunes music spotify...

  • Casual Listener
  • Hi, there seem to be reports of similar problems (like the spotify import itunes playlist option being grayed out) but those one seems unsolved: Mac OS, Spotify app Spotify-preferences select sou...
  • ryhowell
  • Casual Listener
  • 2025 Views
  • 9 replies
  • 2 likes
  • Mac
  • 2025 Views
  • 9 replies
  • 2 likes

Mac Issue

Hi, while the option "logging off after __ minutes of inactivity" is enabled (systempreferences -> safety -> unlock the padlock -> further options) and you're listening to spotify, there occurs a problem which forces the pc to reboot. The pc is runni...

  • Regular
  • Hi,   while the option "logging off after __ minutes of inactivity" is enabled  (systempreferences -> safety -> unlock the padlock -> further options)   and you're l...
  • Skellingtor
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • Mac
  • 209 Views
  • 1 replies
  • 0 likes

Custom Playlist Art Not Saving

My appoligies if this has already been reported, I couldn't find anything on Google or Spotify Help. Currently when uploading cover art, it uploads fine and displays correctly but upon leaving and returning to the playlist the custom artwork is gone ...

  • Casual Listener
  • My appoligies if this has already been reported, I couldn't find anything on Google or Spotify Help.    Currently when uploading cover art, it uploads fine and displays correctly but up...
  • MattSuda
  • Spotify Star
  • 667 Views
  • 1 replies
  • 0 likes
  • Mac
  • 667 Views
  • 1 replies
  • 0 likes

Solved!! Can't unfollow artists

When I click "unfollow" an artist nothing happens, I'm still following them. I'm on a mac, premium / family account.

  • Newbie
  • When I click "unfollow" an artist nothing happens, I'm still following them. I'm on a mac, premium / family account.
  • MattSuda
  • Spotify Star
  • 4560 Views
  • 1 replies
  • 0 likes
  • Mac
  • 4560 Views
  • 1 replies
  • 0 likes

Solved!! Mac Desktop v.9.15.27 not responding

Spotify on my Mac does not respond to Search, Browse, Radio. Searching will prompt with a list of possible results, but when a result is clicked, nothing displays. I tried downloading/installing a fresh Spotify app, created and logged in with a new p...

  • Music Fan
  • Spotify on my Mac does not respond to Search, Browse, Radio. Searching will prompt with a list of possible results, but when a result is clicked, nothing displays.   I tried downlo...
  • djmtype
  • Music Fan
  • 1378 Views
  • 4 replies
  • 0 likes
  • Mac
  • 1378 Views
  • 4 replies
  • 0 likes