backward, pause/play and forward key problem on macOS

[valisjan95]

Plan: Premium

Country: Czech republic

Device: MacBook-Pro (13-inch, 2016)

Operating System: macOS High Sierra (10.13.6)

Spotify Desktop App: 1.0.86.337.ga8d5cef9

The music-controling keys (backward, pause/play and forward) on my keyboard seem to be ignored by the Spotify desktop app but are working fine with iTunes, when iTunes is open.

I've tried to close and open the app and even restart the computer but without sucess.

[Buí43]

Hi ,

That’s very strange, have you updated to the most recent version of the Spotify desktop app ?

Maybe try uninstalling the reinstalling ?

[Loxer]

Hey @valisjan95, welcome to the Community.

I hope you are having a great time!

The issue why media keys aren't working seems to be an issue within macOS.

If you woud like, you can download this app which would help you resolve it. It works with other apps as well! 

You can read more about it here!

If you happen to have Google Chrome installed, just go to chrome:apps and disable/uninstall Google Play Music.

Let me know how it goes 🙂

[valisjan95]

Hi,

the problem seems to have disappeared without me doing anything.

Anyway, thank you for your reply.

[valisjan95]

Hi,

the problem seems to have disappeared on its own without me doing anything.

But anyway, thank you for your reply.