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Desktop (Mac)

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Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2460 Views
  • 1 replies
  • 0 likes
  • 2460 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4919 Views
  • 1 replies
  • 0 likes
  • 4919 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3595 Views
  • 1 replies
  • 3 likes
  • 3595 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 39494 Views
  • 19 replies
  • 1 likes
  • music stops
  • 39494 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165389 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165389 Views
  • 0 replies
  • 35 likes

Solved!! [Mac] UI bug

Plan: PremiumCountry: PortugalDevice: Macbook Pro early 2017Operating System: MacOS High Sierra My Question or IssueHello everyone, I'm not entirely sure this is a bug or a feature of the new version of Spotify, but I want to report this as I find it...

Captura de ecrã 2018-07-08, às 18.55.48.png Captura de ecrã 2018-07-08, às 18.55.38.png
  • Casual Listener
  • Plan: Premium Country: Portugal Device: Macbook Pro early 2017 Operating System: MacOS High Sierra   My Question or Issue Hello everyone,   I'm not entirely...
  • Loxer
  • Community Legend
  • 1636 Views
  • 3 replies
  • 0 likes
  • 1636 Views
  • 3 replies
  • 0 likes

Desktop not showing album covers

I tried to expand the little album art thing but it disappeared and now I can't see any of them, I tried resizing and still nothing

  • Casual Listener
  •   I tried to expand the little album art thing but it disappeared and now I can't see any of them, I tried resizing and still nothing 
  • Loxer
  • Community Legend
  • 1036 Views
  • 3 replies
  • 0 likes
  • 1036 Views
  • 3 replies
  • 0 likes

Spotify autoplay not working

PlanFree DeviceMacbook Pro early 2015 Operating SystemMacOS High Sierra My Question or Issue Basically as the title says, the autoplay is not working. I'll pick a song and it'll reach the end and all I hear is silence. I definitely have autoplay turn...

  • Casual Listener
  • Plan Free   Device Macbook Pro early 2015   Operating System MacOS High Sierra   My Question or Issue  Basically as the title says, the autoplay is not working. I'l...
  • magnamious
  • Casual Listener
  • 9506 Views
  • 2 replies
  • 4 likes
  • 9506 Views
  • 2 replies
  • 4 likes

Sidebar width changes when hovering playlists

PlanPremiumCountryEstoniaDeviceMacbook Pro late 2016Operating SystemHigh Sierra 10.13.3 My Question or IssueSidebar width changes when playlist is hovered and therefor whole view is pushed to the right causing weird jumps.Added a video to demonstrate...

  • Casual Listener
  • Plan Premium Country Estonia Device Macbook Pro late 2016 Operating System High Sierra 10.13.3   My Question or Issue Sidebar width changes when playlist is hovered and therefor w...
  • Loxer
  • Community Legend
  • 21583 Views
  • 6 replies
  • 1 likes
  • 21583 Views
  • 6 replies
  • 1 likes

Solved!! Can't see number of plays by hovering mouse over ratings bar

Macbook Air late 2016Version 10.10.5 Hi! I am a little confused because I just updated to the most recent version of Spotify on my MacBook Air, but for whatever reason I can't hover over the plays bar next to a song and see the number of plays anymor...

  • Newbie
  •   Macbook Air late 2016 Version 10.10.5   Hi! I am a little confused because I just updated to the most recent version of Spotify on my MacBook Air, but for whatever reason I can't hove...
  • Loxer
  • Community Legend
  • 931 Views
  • 1 replies
  • 0 likes
  • 931 Views
  • 1 replies
  • 0 likes

Change font size on desktop application

I must have hit something strange, and now the font of everything within the Spotify application on my computer is very small. I tried to search online and in this forum and hitting "Control +" is not working for me. It's caused me to not want to use...

  • Newbie
  • I must have hit something strange, and now the font of everything within the Spotify application on my computer is very small. I tried to search online and in this forum and hitting "Control +" is no...
  • Loxer
  • Community Legend
  • 2936 Views
  • 1 replies
  • 1 likes
  • 2936 Views
  • 1 replies
  • 1 likes

Friend Feed not working

My friend feed stopped working today. I click try again but it will not load. I tried logging into my other account and the friend feed worked perfectly on that account. Note that I did use the other account on the same laptop. I'm using Spotify Free...

  • Regular
  • My friend feed stopped working today. I click try again but it will not load. I tried logging into my other account and the friend feed worked perfectly on that account. Note that I did use the other...
  • randycool279
  • Regular
  • 756 Views
  • 3 replies
  • 0 likes
  • 756 Views
  • 3 replies
  • 0 likes

Solved!! I can't play a song

PremiumBrazil Device (Macbook Air 13.3", Motorola Moto Z) Ok, I'm really upset right now, because i just cannot play the song i want to.Everytime i try to play this song or any other song from this band EVERY, and I'm not kidding, device logged on my...

  • Regular
  • Premium Brazil   Device   (Macbook Air 13.3", Motorola Moto Z)   Ok, I'm really upset right now, because i just cannot play the song i want to. Everytime i try to play this son...
  • Bittencourt
  • Spotify Star
  • 800 Views
  • 1 replies
  • 0 likes
  • 800 Views
  • 1 replies
  • 0 likes

Favorite Songs Tab (HELP!) Where are my Saved Songs!?

I am absolutely fed up with Spotify. This is the second thing that has happened to me that has made me reconsider having the service.I had thousands of songs under my saved "Songs" tab. I log in to my desktop app on my Mac today and it is now called ...

  • Regular
  • I am absolutely fed up with Spotify. This is the second thing that has happened to me that has made me reconsider having the service. I had thousands of songs under my saved "Songs" tab. I log in to...
  • Loxer
  • Community Legend
  • 11558 Views
  • 1 replies
  • 1 likes
  • 11558 Views
  • 1 replies
  • 1 likes

Top of the list

Recently i've created an new account and i wanted my old songs on my new account. So i copied it to my new playlist, but if i add songs now it gets to the bottom of all the songs so between my old songs. And i don't want to drag it al the way up to t...

  • Casual Listener
  • Recently i've created an new account and i wanted my old songs on my new account. So i copied it to my new playlist, but if i add songs now it gets to the bottom of all the songs so between my o...
  • -_tdetjr7at0s
  • Casual Listener
  • 825 Views
  • 5 replies
  • 0 likes
  • 825 Views
  • 5 replies
  • 0 likes

Major issues immediately after update

PlanPremiumVersion1.0.84.344.gfc674f6f DeviceMacbook Pro early 2015)Operating SystemmacOS Sierra 10.12.6 My Question or IssueImmediately after updating the desktop app I have encountered several issues making it unusable. 50% of the time I get a blac...

  • Newbie
  • Plan Premium Version 1.0.84.344.gfc674f6f   Device Macbook Pro early 2015) Operating System macOS Sierra 10.12.6   My Question or Issue Immediately after updating the deskto...
  • rorymbritt
  • Casual Listener
  • 1480 Views
  • 7 replies
  • 3 likes
  • 1480 Views
  • 7 replies
  • 3 likes

Solved!! 'Songs' tab inaccessible

PlanPremiumCountryPolandDeviceMacBook Pro 13 inch with Touch Bar, 2017Operating SystemmacOS High Sierra 10.13.5Spotify Version1.0.84.344.gfc674f6f My Question or IssueSince yesterday my 'Songs' tab on my Macbook appears empty. When I open it for the ...

  • Casual Listener
  • Plan Premium Country Poland Device MacBook Pro 13 inch with Touch Bar, 2017 Operating System macOS High Sierra 10.13.5 Spotify Version 1.0.84.344.gfc674f6f   My Question or Issue...
  • Loxer
  • Community Legend
  • 1725 Views
  • 5 replies
  • 0 likes
  • 1725 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why can't I see the cover or title of an album or playlist at the top when I click on it?

For some reason, whenever I click on an album or playlist, I can't see the cover or name. It is visible only after I scroll down. I also can't my profile/profile pictures.

  • Newbie
  •  For some reason, whenever I click on an album or playlist, I can't see the cover or name. It is visible only after I scroll down. I also can't my profile/profile pictures.
  • Alfredo
  • Roadie
  • 932 Views
  • 1 replies
  • 0 likes
  • Album Cover
    Mac Desktop
  • 932 Views
  • 1 replies
  • 0 likes

Superuser Contribution Abysmal performance

This has been an issue for a long time, but now it's getting worse. The desktop app seems to decide at some point to give me a black screen; searching for anything just leaves a perpetual loading icon, literally nothing works after a few minutes. It ...

  • Newbie
  • This has been an issue for a long time, but now it's getting worse. The desktop app seems to decide at some point to give me a black screen; searching for anything just leaves a perpetual loading ico...
  • Alfredo
  • Roadie
  • 627 Views
  • 1 replies
  • 1 likes
  • 627 Views
  • 1 replies
  • 1 likes

Thumbs Up/Thumbs Down Missing

Plan: FreeCountry: United StatesDevice: MacBook Air (Late 2017)Operating System: iOS 10.13.5 My Question or Issue:The thumbs up and thumbs down buttons seem to have disappeared from my various playlist radio stations as well as artist radio stations ...

Screen Shot 2018-07-06 at 6.29.16 PM.png Screen Shot 2018-07-06 at 6.37.49 PM.png
  • Casual Listener
  • Plan: Free Country: United States Device: MacBook Air (Late 2017) Operating System: iOS 10.13.5   My Question or Issue: The thumbs up and thumbs down buttons seem to have disappeared ...
  • Loxer
  • Community Legend
  • 15709 Views
  • 5 replies
  • 13 likes
  • 15709 Views
  • 5 replies
  • 13 likes

Superuser Contribution Removal of desktop notifications

On May 15th, we will be turning off the in-app notifications "bell" on desktop. We are continuously working to improve and simplify our notifications features, and this change will allow us to shift our focus to email and push notifications. We are a...

  • Spotify
  • Spotify
  • On May 15th, we will be turning off the in-app notifications "bell" on desktop. We are continuously working to improve and simplify our notifications features, and this change will allow us to s...
  • fishko17
  • Regular
  • 114801 Views
  • 1243 replies
  • 25 likes
  • Mac
    Windows
  • 114801 Views
  • 1243 replies
  • 25 likes

Continually says I am offline

whenever a trader use my Spotify Premium on my apple laptop is states that I am offline even though Wi-Fi is connectedPlanPremiumCountry UsaDevice(Macbook Pro late 2010) My Question or Issue

  • Newbie
  • whenever a trader use my Spotify Premium on my apple laptop is states that I am offline even though Wi-Fi is connected Plan Premium Country  Usa Device (Macbook Pro late 2010)   My ...
  • Loxer
  • Community Legend
  • 682 Views
  • 1 replies
  • 0 likes
  • 682 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play this content while connected to another device

Hey there, I've seen multpile posts similar to this but can't find the right answer to my problem. After struggling and fideling around for 30 minutes I finally managed to get a song from my local library downloaded onto my phone, up until now all go...

  • Newbie
  • Hey there,   I've seen multpile posts similar to this but can't find the right answer to my problem. After struggling and fideling around for 30 minutes I finally managed to get a song from my...
  • Alfredo
  • Roadie
  • 2660 Views
  • 1 replies
  • 0 likes
  • 2660 Views
  • 1 replies
  • 0 likes

Solved!! Playcounts no longer shown?

Whenever I hover over the popularity bars next to songs they no longer show playcounts. I can only see the top 10 on artists page and that is it now. Is this a new update, or an issue with my Spotify?

  • Casual Listener
  • Whenever I hover over the popularity bars next to songs they no longer show playcounts. I can only see the top 10 on artists page and that is it now.    Is this a new update, or an issue ...
  • Loxer
  • Community Legend
  • 1297 Views
  • 5 replies
  • 0 likes
  • playcount
    popularity bar
    Stream count
  • 1297 Views
  • 5 replies
  • 0 likes

artist follow button

where has the artist follow button dissapeared to ? follow button ?PlanFree/PremiumCountry Devicemac book pro os high sierra Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Screen Shot 2018-07-06 at 17.03.23.png
  • Newbie
  • where has the artist follow button dissapeared to ?  follow button ? Plan Free/Premium Country   Device mac book pro os high sierra  Operating System (iOS 10, Android Ore...
  • Loxer
  • Community Legend
  • 4844 Views
  • 1 replies
  • 1 likes
  • 4844 Views
  • 1 replies
  • 1 likes