Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
6156 Views
1 replies
0 likes

6156 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
8057 Views
1 replies
0 likes

8057 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5802 Views
1 replies
3 likes

5802 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
43721 Views
19 replies
1 likes
music stops

43721 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
168076 Views
0 replies
35 likes
Mac

168076 Views
0 replies
35 likes

Spotify crashes as soon as I open it

As soon as i open spotify it shuts down on me. I've tried reinstalling the program...deleting all the cashes and everything, still the same problem. Ive tried closing my wifi, open spotify in offline mode, then log out, then put wifiback then log in....

truss-johan
Newbie
As soon as i open spotify it shuts down on me. I've tried reinstalling the program...deleting all the cashes and everything, still the same problem. Ive tried closing my wifi, open spotify in offline...
2018-01-07 11:35:52 AM
495 Views
0 replies
0 likes

495 Views
0 replies
0 likes

Mac app not working & an odd message

Got a message along the lines of"Spotify is not an approved business application. Use the web player" I did an uninstall and reinstall and it started working again, but just wondering if I have to worry about this happening again.

hopelesswriter
Newbie
Got a message along the lines of "Spotify is not an approved business application. Use the web player" I did an uninstall and reinstall and it started working again, but just wondering if I...
2018-01-02 8:37:52 PM
2018-01-07 10:53:04 AM
MattSuda
Spotify Star
554 Views
1 replies
0 likes

554 Views
1 replies
0 likes

Device Connect for Macbook

Be able to select only devices on your current wifi network.

dbenedi2
Newbie
Be able to select only devices on your current wifi network.
2017-11-28 12:30:01 AM
2018-01-07 10:50:18 AM
MattSuda
Spotify Star
387 Views
1 replies
0 likes

387 Views
1 replies
0 likes

Spotify advanced settings for crossfade and volume level keep resetting to off

Everytime I restart the spotify app on my mac running high sierra it resets the cross fade and volume level to off. I tried reinstalling the app and that didn't seem to do anything.

jechin1
Casual Listener
Everytime I restart the spotify app on my mac running high sierra it resets the cross fade and volume level to off. I tried reinstalling the app and that didn't seem to do anything.
2018-01-04 8:08:36 PM
2018-01-07 10:46:13 AM
MattSuda
Spotify Star
1683 Views
1 replies
0 likes

1683 Views
1 replies
0 likes

Cannot add to playlist

Recently have a issue where nested playlists are not shown when trying to add a track - see attached - only become an issue recently and the only change I am aware of making lately was increasing the audio quality - any ideas ??

gsmith70
Casual Listener
Recently have a issue where nested playlists are not shown when trying to add a track - see attached - only become an issue recently and the only change I am aware of making lately was increasing the...
2018-01-07 10:32:26 AM
507 Views
0 replies
0 likes

507 Views
0 replies
0 likes

New releases

No New releases

Pverhoeven-nl
Newbie
No New releases
2018-01-06 11:51:00 AM
2018-01-07 10:21:25 AM
MattSuda
Spotify Star
329 Views
1 replies
0 likes

329 Views
1 replies
0 likes

Spotify suddenly stopped working after working fine for months. I have a macbookpro OS X 10.7.

I have tried reinstalling the spotify app for my mac, etc. but nothing has helped. Any ideas?

JeffLilienthal
Newbie
I have tried reinstalling the spotify app for my mac, etc. but nothing has helped. Any ideas?
2018-01-06 8:24:03 PM
366 Views
0 replies
0 likes

366 Views
0 replies
0 likes

Connect not showing devices

Hi I have my marantz receiver signed up for spoitfy and when I hover mouse over devices it says "Devices available" but I can't see them or find a way to see them. What is going on? Can anyone help before I cancel and go back to apple music which I d...

johnah5
Casual Listener
Hi I have my marantz receiver signed up for spoitfy and when I hover mouse over devices it says "Devices available" but I can't see them or find a way to see them. What is going on? Ca...
2018-01-06 6:59:29 PM
309 Views
0 replies
0 likes

309 Views
0 replies
0 likes

Wrong/Inconsistent version of "Bad Romance" by Lady Gaga

I was listening to Lady Gaga's song Bad Romance and noticed that the version on the album "The Fame Monster" (2010-Gaga has long black hair on the cover) is a poorly-mixed DJ version with added effects, DJ overdubs, and harmonies. This is not a versi...

thoover90
Newbie
I was listening to Lady Gaga's song Bad Romance and noticed that the version on the album "The Fame Monster" (2010-Gaga has long black hair on the cover) is a poorly-mixed DJ version w...
2018-01-06 4:06:44 AM
367 Views
0 replies
0 likes

367 Views
0 replies
0 likes

When I right-click a song to add it to a playlist, some of the playlists won't appear or won'taccept

Like the title says: I try to add a song and some of the playlists won't show up or the folders will say they're empty. If I try to manually drag it onto the playlist, the ones that weren't appearing will simply not highlight and even if I let go, th...

sevebrandis
Regular
Like the title says: I try to add a song and some of the playlists won't show up or the folders will say they're empty. If I try to manually drag it onto the playlist, the ones that weren't appearing...
2018-01-03 4:18:08 AM
2018-01-05 3:17:33 PM
gressjl
Newbie
883 Views
4 replies
1 likes

883 Views
4 replies
1 likes

Not able to play a song I click and continue to play to Queue

Hello community, I have a bug on my spotify account. I am not able anymore to play a song I want. Spotify play only the queue or "next up" but not the song I select.I am sure the problem is link to my account because I have uninstall and clear the ca...

Chocobob
Newbie
Hello community, I have a bug on my spotify account. I am not able anymore to play a song I want. Spotify play only the queue or "next up" but not the song I select. I am sure the problem i...
2018-01-05 2:43:44 PM
282 Views
0 replies
0 likes

282 Views
0 replies
0 likes

Bug: Playlist resets to first song after every song played

This bug happens to me regularly, and is simply obnoxious. Please fix it as soon as possible. macOS client 1.0.54.1079.g3809528e, which should be the latest update. Connected to Sonos via "connect to device". 1) I have a playlist of 334 tracks, I sta...

silversidedown
Music Fan
This bug happens to me regularly, and is simply obnoxious. Please fix it as soon as possible. macOS client 1.0.54.1079.g3809528e, which should be the latest update. Connected to Sonos via "conne...
2017-05-17 3:51:44 AM
2018-01-05 2:22:38 PM
Edefrel
Casual Listener
984 Views
2 replies
2 likes
Mac

984 Views
2 replies
2 likes

Starting or Quitting Spotify disables Logitech Wireless Ergonomic Mouse

Brief description of the issue:I have a Logitech m570 wireless trackball mouse (https://www.target.com/p/logitech-m570-wireless-trackball-mouse-gray-910-003283/-/A-14450355?ref=tgt_adv_XS000000&AFID=google_pla_df&CPNG=PLA_Electronics+Shopping&adgroup...

alickrxu
Newbie
Brief description of the issue: I have a Logitech m570 wireless trackball mouse (https://www.target.com/p/logitech-m570-wireless-trackball-mouse-gray-910-003283/-/A-14450355?ref=tgt_adv_XS000000&amp...
2018-01-04 9:31:54 PM
316 Views
0 replies
0 likes

316 Views
0 replies
0 likes

Visual freeze but playback continues

No matter what I'm listening to, be it music or podcasts, Spotify keeps freezing visually (ie can't scroll, the time progress bar doesn't change, etc) but the playback continues. 10-15 seconds later it unfreezes. It's not a catastrophic issue but it ...

jaysoncp
Newbie
No matter what I'm listening to, be it music or podcasts, Spotify keeps freezing visually (ie can't scroll, the time progress bar doesn't change, etc) but the playback continues. 10-15 seconds later ...
2018-01-04 12:16:24 PM
318 Views
0 replies
0 likes

318 Views
0 replies
0 likes

Playlist custom image and description not appearing when linking

When I tried to share my playlist the custom image was gone as was my description. Does anybody know how to fix this? I'd like to share my playlist, but I'd prefer it if my customization to it appeared before I share. Thanks

alien_grrrl
Casual Listener
When I tried to share my playlist the custom image was gone as was my description. Does anybody know how to fix this? I'd like to share my playlist, but I'd prefer it if my customization to it appear...
2018-01-04 1:59:06 AM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

Impossible to listen to a song

Hello everyone, I’ve been a Spotify user for the last 2 years and it’s the first time I’m experiencing something like that.Basically, I can listen to every song in my titles, except a new one I just tried to download. I couldn’t find it on Spotify so...

clem-rx
Newbie
Hello everyone, I’ve been a Spotify user for the last 2 years and it’s the first time I’m experiencing something like that. Basically, I can listen to every song in my titles, except a new one I jus...
2018-01-03 7:13:49 PM
271 Views
0 replies
0 likes

271 Views
0 replies
0 likes

Solved!! Spotify (Mac) keeps STARTING by itself all the time (whilst "launch on startup" is DISABLED)

Spotify 0.8.5.1333 keeps launching by itself every time I "touch" my Mac OS X 10.8.2, for example after standby or when working on my Mac - haven't been able to figure out which program this might cause: working with browser (chrome), facebook and gm...

hagenauer
Newbie
Spotify 0.8.5.1333 keeps launching by itself every time I "touch" my Mac OS X 10.8.2, for example after standby or when working on my Mac - haven't been able to figure out which program this might ca...
2013-02-02 2:57:34 PM
2018-01-03 10:25:40 AM
user-removed
Not applicable
4829 Views
4 replies
3 likes

4829 Views
4 replies
3 likes

Don't play same songs within 7 days?

I keep hearing the same songs played again and again, even when in the "Autoplay similar songs" selection. Is there a way to only play unplayed songs within the last while. e.g. a week.So I don't overplay songs.

cloudfilms
Casual Listener
I keep hearing the same songs played again and again, even when in the "Autoplay similar songs" selection. Is there a way to only play unplayed songs within the last while. e.g. a week. So I don't o...
2018-01-03 8:16:57 AM
2018-01-03 8:24:14 AM
user-removed
Not applicable
405 Views
1 replies
1 likes

405 Views
1 replies
1 likes

Download time in 17 years?

I added two songs to my playlist tonight and the download date says "in 17 years". As far as I'm aware, time travel hasn't been invented yet. What gives?

A_nutmeg
Newbie
I added two songs to my playlist tonight and the download date says "in 17 years". As far as I'm aware, time travel hasn't been invented yet. What gives?
2018-01-03 5:29:30 AM
317 Views
0 replies
0 likes

317 Views
0 replies
0 likes

Sound quality on Mac desktop app

Love the idea of Spotify, just installed on my Macbook Pro and am doing the free 30 day premium trial. I changed the sound quality to High in preferences but it's not very good sound. I'm not running it through anything else, my Mac is connected dire...

Ginger817
Casual Listener
Love the idea of Spotify, just installed on my Macbook Pro and am doing the free 30 day premium trial. I changed the sound quality to High in preferences but it's not very good sound. I'm...
2012-09-29 9:45:59 PM
2018-01-01 6:03:16 PM
GFSinPhilly
Casual Listener
12391 Views
15 replies
0 likes

12391 Views
15 replies
0 likes

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