someone hacked my accont

[zuzavojtova]

Plan Premium

Country Czech Republic

Device

Imac 10.11.6

My Question or Issue

I cannot listen to my music, it plays only few seconds and then it switches to something else (always the same). It also switches automatically to a different device (chrome).

On my account, there was a different e-mail address. I changed it back to mine and also changed my password, but nothing has changed.

[Brunelicia · Accepted solution]

Hey @zuzavojtova ,

Welcome to the Community!

Sorry to hear this. I recommend you to check out this article and make sure you follow all of the steps there in order to protect your account.

Let me know how it goes. 🙂

[zuzavojtova]

Yes, I signed out everywhere and it helped, thanks! Zuzana

[Brunelicia]

No problem! Let me know if you need help with anything else.

Have a great day 🙂