spotify curated playlists by genre are not allowing me to play

[New user]

On my mac desktop, I am attempting to listen to some of the spotify curated playlists in the search page (the playlists by genre ex: chill, pop, etc) however it will only load the first few playlists, and not allow me to load or listen to most of them. I am getting the error message: something went wrong!

[Dian]

Hey there,

Thanks for posting in the Community.

Are you using the desktop app or the web player? Have you tried to reproduce the experience on another desktop PC? Could you post a screenshot of the error message?

Just to be sure, if you're using the desktop app, could you perform a clean reinstall as described here? Try a different account as well.

Keep us posted,

Cheers!