Autoplay setting is ignored when set to 'off'

[Godwhacker]

Plan

Premium

Country UK

Device

Windows 10, Mac

My autoplay setting is set to 'off', but the app is ignoring it and playing random other things after I've finished listening to an album. This is happening on Mac and PC. I've just tested it by listening to the last track of an album, and it immediately picks something else to play.

[MihailY]

Hey @Chris-Psyctc,

Thanks for your reply.

Can you please send us a video showing this behavior so we can investigate further?

Also, make sure that you're starting the album from the grid view (top right corner in the Discography tab). If you've selected the list view, the app treats the discography as one big playlist and plays all albums in chronological order from newest to oldest.

Keep us posted.

Take care,

[Chris-Psyctc]

I don't understand "top right corner in the Discography tab"?  I don't see spotify as a tabbed interface.  Certainly what is happening is that even if I have clicked to open a particular album and then clicked on the first tract to start playing it, spotify continues into the next album for that artist (but not necessarily in chronological order).  It shouldn't do this surely? If we click to open an album we want to play that album.   It can get really bizarre playing classical albums as the "next" album may be by the same composer or perhaps the same performers but may be not at all a sensible sequence ... and I don't want spotify choosing what I want to listen to anyway!  So can you clarify this "tab" and top right corner.  The top right corner for me is the close program button!  (And yes, that would be a solution!!)

[OscarDC]

Hey @Chris-Psyctc,

Thank you for keeping in contact.

The grid view can be found only on the discography of the artist page. To get there, you'll need to go to the artist page, scroll down to see the discography and click the button "See all". On the upper right corner of this screen you'll find a drop down menu showing Albums, Singles/ep's, and the buttons to change the list/grid view as seen underlined in the screenshot bellow.

If you don't have this option available, make sure that the video requested by @MihailY includes a part when we can see the missing options. You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).

Hope this helps, we'll be on the lookout.

[Chris-Psyctc]

OK.  I am definitely in grid mode.  I don't understand why that should matter, surely that's a design error if it does. Why on earth should that override a choice a user made about allowing spotify to run on to something we hadn't selected?  Surely that's a view mode issue not an unrelated action issue?  I can also confirm that it this is happening in grid mode: I just select a multidisc album by Sabine Meyer, I move to the last track and press play, when spotify reaches the end of that track it moves on to a compilation album titled "Mozart: chamber works" (which then says "Featuring George Frederic Handel, Budapest Strings ...")  As far as I'm concerned that is not only a mislabelled and probably inferior work to the one I was playing but unrelated to it!  What does a video tell you that my explanation doesn't?  I'm not convinced that digging out a screen recorder, running it across such an event to create probably quite a large video file and uploading it here is proportionate and necessary.

[Yordan]

Hi @Chris-Psyctc!

Could you let us know if this is happening while playing from a wifi speaker using Spotify Connect? If so, some more info on its brand and model would be greatly appreciated. It's worth trying to play an album without it (directly from the playback device, your PC for example) to see if the same behavior would occur.

Keep us posted.

[bness2]

For what it's worth, I use Spotify through Roku. It used to autoplay no mater the setting, but it now works fine. Autoplay is off when I turn it off in my Spotify setting.

[Chris-Psyctc]

Now this seems more promising.  I was mostly running spotify into a JBL Flip 4 from the Windows (11 Pro, version 21H2 on a little Lenovo laptop) using direct Windows bluetooth to the speaker, not through spotify connect (which is greyed out and doesn't show anything if I click on it).  I tried changing the windows output to the Lenovo speakers (horrid but bless Lenovo, it's a very lightweight laptop, it's not a music machine) ... and spotify did autoplay.  But  I went back to settings and now autoplay had moved to ON.  (It honestly hadn't been, I have checked that umpteen times.)  I switched it to off and ... no autoplay, I switched back to the JBL Flip ... no autoplay and autoplay setting has stayed off (so far).   So I think there is something messed up inside the spotify code that addresses outputs (your point about wifi and connect suggests perhaps this is known and the post from bness2 about having the same problem until feeding to the roku also suggests this). The code seems to be messing with the autoplay setting (and its coupling to what is shown in settings).  I will pray that my copy of spotify now stays NOT autoplaying and through the JBL.  I was just about to ditch spotify.  I'll hang in for now but honestly the coding and the choices that get made about the UI/UX do seem very poor for a company with a near monopoly.  Spotify shouldn't count on near masochistic loyalty from us!

[jako479]

Wow!  This issue still isn't fixed after 2 years.  *bleep*