Announcements

Help Wizard

Step 1

NEXT STEP

Can not listen song in my laptop when I am abroad even when I am premium

Can not listen song in my laptop when I am abroad even when I am premium

I can't play music in my window app when I am abroad. I will be 4 month outside the country I am subscribe in. I can play music in my phone but not through my laptop which is weird!

 

My Question or Issue

 

Reply
2 Replies

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

It is not working. I can use the webplayer, my phone but not the app in my HP notebook. I can not listen anything it seems that the app in my computer is not working.

Suggested posts